Companies Using Jotform

We detect Jotform on 12,393 domains, including Flex, Pinellas County School Board, Dexcom, Inc.. A detection means the technology is present on that domain, which for large organisations is often a single storefront or subdomain rather than a company-wide deployment. Among domains we matched to a company with a resolved industry, the most common is Medical Practices (7.53%).

We detect 12,393 domains running Jotform across our monthly crawl of live business domains. Company data could be matched for 9,517 of them (76.8%), and every company-size, industry and country breakdown on this page describes that matched subset rather than the full detected base. A further 1,598 domains carried a Jotform detection previously and no longer do.

Jotform holds 0.35% of the Form Builders category, ranking #6. This is a share of the domains we detect running a platform in this category — not a share of all websites, and not a share of spending — so it is not directly comparable to figures published on other denominators.

The top alternatives to Jotform include Contact Form 7 (80.96% market share), Gravity Forms (7.7% market share), WPForms (7.31% market share), Ninja Forms (1.22% market share) — measured as a share of the domains we detect running a platform in this category.

United States leads with 5,415 matched Jotform domains, followed by United Kingdom (652), Canada (473), Australia (389), India (272). These are counts within the 9,517 domains we could match to a company record, not the full detected base.

The most common company size is 1-10 employees, representing 60.59% of the Jotform domains we could match to a company record and size — a subset of 9,517 matched companies, not of all 12,393 detected domains. This is followed by 11-50 employees (26.18%) and 51-200 employees (8.69%).

Among the Jotform domains we could match to a company with a known founding date, most were founded in the 2020s (16.93%), followed by the 2010s (35.51%). That matched subset is drawn from 9,517 companies and is not representative of all 12,393 detected domains. This suggests Jotform is most popular among relatively young companies.

The ideal Jotform customer is: Company Size: 1-10 employees, Location: US, UK, or Canada, City: New York, Houston, Toronto, San Antonio, Founded: 2010-2019, Company Age: ~6-15 years old — based on our analysis of 9,517 enriched companies at TechnologyChecker.io.

Yes, Jotform offers a free Starter plan with 5 forms, 100 monthly submissions, and 100 MB of storage. All core features are available on the free plan. Paid tiers, Bronze ($34/month), Silver ($39/month), Gold ($99/month), all billed annually, increase limits on forms, submissions, and storage. HIPAA compliance is included on Gold and Enterprise at no extra cost. The Enterprise plan offers custom pricing with unlimited forms, SSO/SAML, multi-user collaboration, and the full Enterprise 2.0 Admin Console with Jotform Insights analytics.

They overlap only at the edges. DocuSign is built for legally binding e-signature workflows with an audit trail; Jotform is a form and workflow builder that added e-signature as one field type among many. Jotform's detected base points to where it wins: 60.59% of matched companies have 1-10 employees and healthcare is its largest vertical at 11.87%, so the typical buyer needs a compliant intake form with a signature on it, not a dedicated signature platform. For contract execution at scale, DocuSign remains the specialist tool.

Jotform names Adobe, the NBA and Red Bull among its customers. In our own detection data, companies with 10,001+ employees make up just 0.2% of matched Jotform domains — but that understates enterprise use badly, because large organisations typically share hosted Jotform links internally rather than embedding forms on public marketing sites. Our 12,393 detected domains sit against Jotform's reported 500,000+ paying customers.

Yes, on its paid plans, and the detection data shows that capability driving adoption. Medical Practices is Jotform's single largest vertical at 7.53% of matched companies, and with Hospitals and Health Care (4.34%) healthcare reaches 11.87% — roughly double the next sector. Patient intake, consent and referral forms under a signed BAA are the recognisable use case for a small practice with no engineering resource.

Both are hosted form builders, and both are largely invisible to web crawlers for the same reason: forms live on the vendor's domain and are shared by link. Where they differ is the paid capability set — Jotform offers HIPAA compliance, payment collection and conditional logic that Google Forms does not, which is why Jotform's base concentrates in healthcare (11.87%) and construction (6.5%) rather than in general-purpose survey use.

Yes, jotform integrates with over 40 payment gateways including PayPal, Stripe, Square, and Authorize.Net. The platform processes approximately $2 billion in payments annually through its forms, per Jotform's published metrics. Our tech stack data shows 19.9% of Jotform websites also run PayPal. Jotform charges no extra transaction fees; only your payment processor's standard fees apply. Payment forms support subscriptions, coupons, tax calculations, and product catalogs.

Jotform uses 256-bit SSL encryption, is PCI DSS Level 1 certified for payment processing, and stores data in SOC 2 compliant data centers. HIPAA compliance is available on Gold and Enterprise plans. Our data shows 28.2% of Jotform websites also use reCAPTCHA for spam prevention, and 64.7% use Let's Encrypt SSL, reflecting a security-conscious user base.

Healthcare leads decisively: Medical Practices at 7.53% plus Hospitals and Health Care at 4.34% totals 11.87% of the 9,517 Jotform domains we can match to a company, roughly double the next sector. Construction follows at 6.5%, then IT Services (3.1%), Real Estate (3.04%) and Financial Services (2.89%). The healthcare concentration tracks Jotform's HIPAA-compliant plans and the intake, consent and referral workflows small practices cannot build themselves.

Yes, and WordPress is its most common host: our data shows WordPress on 55.41% of Jotform-embedding domains. That coexistence is the interesting part, because those sites already have WordPress form plugins available. Our switching data shows Contact Form 7 on 11.41% of domains that kept Jotform against just 7.57% of those that dropped it, so the two are complements — a free plugin for the contact page, Jotform for workflows needing conditional logic, payments or compliance.

Jotform reports 35 million registered users and over 500,000 paying customers, with $144.9M in 2024 revenue, all bootstrapped without venture funding. Our own crawl detects Jotform embedded on 12,393 domains, and the gap is expected rather than contradictory: most Jotform forms are hosted on jotform.com and shared by link, so only the minority embedded into a customer's own website is visible to a web crawler.

Yes, with conditional logic, response analytics and reporting built in. That said, Jotform's detected customer base is not survey-led: its largest verticals are Medical Practices (7.53%), Construction (6.5%) and Hospitals and Health Care (4.34%), which points to operational forms — intake, consent, estimate requests, inspections — rather than research. Purpose-built survey tools remain stronger for longitudinal studies and advanced question types.

Jotform Enterprise is the platform's business-tier offering, redesigned in 2025 as Enterprise 2.0. It includes unlimited forms, SSO/SAML authentication, multi-user collaboration, custom domains, and the new AI-powered Admin Console with Jotform Insights analytics and Draft/Publish functionality. Enterprise 2.0 also includes Jotform Boards for task management, Jotform Appointments for scheduling, and access to AI Agents. Published case studies feature customers like the University of Michigan Athletics, Columbia University, and Body Brave. Our data shows government agencies (1.1%) and educational institutions (3.9%) as key Enterprise adoption segments.

Jotform and Typeform take different approaches. Typeform uses a one-question-at-a-time conversational format focused on aesthetics and high completion rates; Jotform offers traditional multi-field forms with a drag-and-drop builder and 20,000+ templates. Jotform's free plan (5 forms, 100 submissions) is far more generous than Typeform's (10 submissions/month). Jotform also offers HIPAA compliance, 40+ payment integrations, AI Agents, and workflow automation, features Typeform lacks. Per 6sense, Jotform holds 17.75% survey market share vs. Typeform's smaller footprint.

Yes, Jotform provides a 50% discount on all paid plans for verified 501(c)(3) nonprofit organizations. This explains why nonprofits represent 20.4% of Jotform's enriched company base in our data, one of the highest nonprofit ratios we've seen across any technology. The discount applies to Bronze, Silver, Gold, and Enterprise plans and stacks with annual billing savings.

Jotform AI Agents, launched in 2025, are AI-powered assistants that automate customer inquiries, task handling, and support workflows. They can be deployed across Shopify, Gmail, Instagram, WordPress, and Salesforce channels to provide 24/7 automated responses. Jotform also introduced Presentation Agents that transform text prompts into dynamic, narrated presentations. AI Agents connect to Jotform Boards for task management, so actions triggered by customer interactions can auto-generate tasks across your team.

Yes, jotform has never taken venture capital funding. Founded by Aytekin Tank in 2006, the company grew to $144.9M in annual revenue (2024), 35 million users, and over 500,000 paying customers entirely through organic growth. Revenue has grown 248% since 2021, with three consecutive years of 50% annual growth. This makes Jotform one of the most successful bootstrapped SaaS companies globally, alongside Mailchimp (pre-acquisition) and Basecamp.