Companies Using Jotform

Jotform is used by 50,166 companies worldwide, including City of New York, Jabil, Adobe, based on our analysis of 50M+ crawled domains at TechnologyChecker.io. It's particularly popular in the Non-profit Organizations industry (4.88% of customers).

Jotform has 50,166 active customers detected through our monthly crawl of 50M+ domains. We enriched 33,675 of these with LinkedIn company data on TechnologyChecker.io to generate detailed insights. An additional 99,206 sites that previously used Jotform are also tracked.

Jotform holds 1.4% of the Form Builders market, ranking #5 in the category — based on our analysis of 50M+ domains and 40K+ technologies at TechnologyChecker.io.

The top alternatives to Jotform include WPForms (10.21% market share), Gravity Forms (6.76% market share), Ninja Forms (1.64% market share), 123FormBuilder (0.88% market share) — based on our market share data across 50M+ crawled domains.

United States leads with 20,925 Jotform customers, followed by United Kingdom (2,094), Canada (1,709), Australia (1,433), Germany (589), based on our enriched company data at TechnologyChecker.io.

The most common company size is 1-10 employees, representing 75.2% of Jotform customers, based on our analysis of 33,675 enriched companies. This is followed by 11-50 employees (15.1%) and 51-200 employees (6.3%).

The majority of Jotform customers were founded in the 2010s (34.56%), followed by the 2020s (18.69%), based on our analysis of 33,675 enriched companies. This suggests Jotform is most popular among relatively young companies.

The ideal Jotform customer is: Company Size: 1-10 employees, Location: US, UK, or Canada, City: New York, Houston, Toronto, San Antonio, Founded: 2010-2019, Company Age: ~6-15 years old — based on our analysis of 33,675 enriched companies at TechnologyChecker.io.

Yes, Jotform offers a free Starter plan with 5 forms, 100 monthly submissions, and 100 MB of storage. All core features are available on the free plan. Paid tiers — Bronze ($34/month), Silver ($39/month), Gold ($99/month), all billed annually — increase limits on forms, submissions, and storage. HIPAA compliance is included on Gold and Enterprise at no extra cost. The Enterprise plan offers custom pricing with unlimited forms, SSO/SAML, multi-user collaboration, and the full Enterprise 2.0 Admin Console with Jotform Insights analytics.

They serve different needs. Jotform is a form builder for data collection, surveys, registrations, and payment forms. DocuSign specializes in legally binding e-signatures and contract workflows. Our data shows Jotform's core audience is small businesses with 1-10 employees (75.2%), while DocuSign typically targets enterprises needing compliance-grade signature audit trails.

Based on our TechnologyChecker.io data, the biggest companies using Jotform include Adobe, the NBA, Red Bull, Columbia University, Jabil (a Fortune 500 manufacturer), Cox Enterprises, the City of New York, and the American Heart Association. Most large organizations deploy Jotform for internal workflows, event registrations, and data collection rather than as a primary website feature.

Jotform offers HIPAA compliance on its Gold plan ($99/month) and Enterprise plan. Our data shows 6.73% of Jotform customers operate in healthcare (Medical Practices at 4.04%, Hospitals at 2.69%), making it one of the top verticals. HIPAA-compliant forms include encrypted submissions, signed Business Associate Agreements, and access controls required for handling protected health information.

Google Forms is free with unlimited submissions but limited in features: no payment collection, basic design options, minimal conditional logic, and no HIPAA compliance. Jotform offers 20,000+ templates, 40+ payment gateway integrations (PayPal, Stripe, Square), HIPAA compliance, advanced conditional logic, approval workflows, and AI Agents for automated form interactions. Our migration data shows a 2.2:1 ratio of companies switching from Google Forms to Jotform versus the reverse, confirming the common upgrade path as organizations outgrow free tools.

Yes. Jotform integrates with over 40 payment gateways including PayPal, Stripe, Square, and Authorize.Net. The platform processes approximately $2 billion in payments annually through its forms, per Jotform's published metrics. Our tech stack data shows 19.9% of Jotform websites also run PayPal. Jotform charges no extra transaction fees; only your payment processor's standard fees apply. Payment forms support subscriptions, coupons, tax calculations, and product catalogs.

Jotform uses 256-bit SSL encryption, is PCI DSS Level 1 certified for payment processing, and stores data in SOC 2 compliant data centers. HIPAA compliance is available on Gold and Enterprise plans. Our data shows 28.2% of Jotform websites also use reCAPTCHA for spam prevention, and 64.7% use Let's Encrypt SSL, reflecting a security-conscious user base.

Based on our analysis of 33,675 enriched companies at TechnologyChecker.io, nonprofits lead at 4.88%, followed by Medical Practices (4.04%), Construction (3.79%), Hospitals (2.69%), and Financial Services (2.60%). No single industry exceeds 5%, confirming Jotform is a horizontal platform rather than an industry-specific tool. Healthcare collectively represents the biggest vertical cluster at 6.73%.

Yes, Jotform has an official WordPress plugin for embedding forms directly into posts and pages. Our tech stack data shows 22% of Jotform websites also use Yoast SEO, a WordPress-specific plugin, confirming significant WordPress overlap. Unlike WPForms or Gravity Forms (which only work with WordPress), Jotform works on any website platform as a standalone SaaS tool.

Jotform reports 35 million registered users as of early 2026, with 10 million added in 2025 alone — the fastest growth year in the company's history. Per Getlatka, Jotform has over 500,000 paying customers and generated $144.9M in revenue in 2024. Our detection data tracks 50,166 websites where Jotform scripts are embedded. The gap between 35 million accounts and 50K detected websites exists because many users deploy Jotform via hosted links rather than embedding scripts on their own domains.

Yes, Jotform offers dedicated survey templates with features like rating scales, matrix grids, Likert scales, and conditional logic branching. Our data shows Jotform is used across diverse sectors: 4.88% nonprofits, 4.04% medical practices, and 2.35% business consulting firms, all of which commonly deploy surveys for feedback collection, patient satisfaction, and client assessments.

Jotform Enterprise is the platform's business-tier offering, redesigned in 2025 as Enterprise 2.0. It includes unlimited forms, SSO/SAML authentication, multi-user collaboration, custom domains, and the new AI-powered Admin Console with Jotform Insights analytics and Draft/Publish functionality. Enterprise 2.0 also includes Jotform Boards for task management, Jotform Appointments for scheduling, and access to AI Agents. Published case studies feature customers like the University of Michigan Athletics, Columbia University, and Body Brave. Our data shows government agencies (1.1%) and educational institutions (3.9%) as key Enterprise adoption segments.

Jotform and Typeform take different approaches. Typeform uses a one-question-at-a-time conversational format focused on aesthetics and high completion rates; Jotform offers traditional multi-field forms with a drag-and-drop builder and 20,000+ templates. Jotform's free plan (5 forms, 100 submissions) is far more generous than Typeform's (10 submissions/month). Jotform also offers HIPAA compliance, 40+ payment integrations, AI Agents, and workflow automation — features Typeform lacks. Per 6sense, Jotform holds 17.75% survey market share vs. Typeform's smaller footprint.

Yes, Jotform provides a 50% discount on all paid plans for verified 501(c)(3) nonprofit organizations. This explains why nonprofits represent 20.4% of Jotform's enriched company base in our data, one of the highest nonprofit ratios we've seen across any technology. The discount applies to Bronze, Silver, Gold, and Enterprise plans and stacks with annual billing savings.

Jotform AI Agents, launched in 2025, are AI-powered assistants that automate customer inquiries, task handling, and support workflows. They can be deployed across Shopify, Gmail, Instagram, WordPress, and Salesforce channels to provide 24/7 automated responses. Jotform also introduced Presentation Agents that transform text prompts into dynamic, narrated presentations. AI Agents connect to Jotform Boards for task management, so actions triggered by customer interactions can auto-generate tasks across your team.

Yes. Jotform has never taken venture capital funding. Founded by Aytekin Tank in 2006, the company grew to $144.9M in annual revenue (2024), 35 million users, and over 500,000 paying customers entirely through organic growth. Revenue has grown 248% since 2021, with three consecutive years of 50% annual growth. This makes Jotform one of the most successful bootstrapped SaaS companies globally, alongside Mailchimp (pre-acquisition) and Basecamp.