Our live crawl verifies 26,002 domains running FullStory, which puts it 6th of the 34 tools we track in Heatmaps & Session Recording. The verified list runs from Target, Lowe's, and Taco Bell to Hewlett Packard Enterprise, Itau Unibanco, Netflix, Intuit, and Autodesk. Below is the full list of companies using FullStory, with headcount, industry, location, and the exact URL where we found each deployment.

FullStory has the sharpest buyer profile in this category, and it is worth reading before the domain count. Software Development is its largest vertical at 9.97%, more than twice what the free heatmap tools show. React runs on 45.34% of its domains. And the United States accounts for 5,802 of the 10,277 domains we matched to a company record, more than the other fourteen countries in our table combined. Developer-facing, single-page application, American: that describes who buys FullStory far better than its rank does.

One caution before the tables. FullStory's tag is the least consistent signal in this category. On 54.5% of the domains where we have ever detected it, we saw it exactly once, against roughly three in ten for Microsoft Clarity and Hotjar. Treat every churn and migration figure below as a floor rather than a ledger.

Published Mar 10, 2026 · Updated Aug 27, 2026 · Data analysed on August 27, 2026.

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FullStory Usage Statistics

This chart shows only what our current crawl has measured, from June 2026 onward: 20,951 active domains in June, 23,839 in July and 26,002 in August 2026. We hold earlier readings going back to 2014, and they run higher than our current ones. We cannot tell from those two readings whether FullStory itself moved, because the set of domains we crawl turns over every month and the signals we detect it with have changed over the same period, so we are not going to imply a direction we cannot support. Joining the two into one line would do exactly that. The number that counts is the current one: 26,002 live domains, 6th of 34 in the category, measured on one consistent basis.

List of Companies Using FullStory

Our verified list of companies using FullStory on TechnologyChecker.io covers brands that use FullStory across retail, restaurants, banking, airlines, hospitality, healthcare, and higher education, including Target, Lowe's, Taco Bell, Chipotle, Netflix, JetBlue, Qantas, Marriott Hotels, Allina Health, and the Ohio State University. The table is ordered by headcount, so it opens with the largest accounts. Many of the websites using FullStory here run the tag on a functional subdomain rather than the root: support.hpe.com, jobs.netflix.com, jobs.intuit.com, library.osu.edu. That is the signature of a tool bought to debug one high-value journey rather than to measure a whole marketing site.

Download all 26,002 FullStory customers with full company data, or create a signal to track when companies start or stop using FullStory.

Verified list of companies and domains where we detect FullStory — sorted by company size. Companies matched to domains where we detect FullStory; a detection may be one storefront rather than a company-wide deployment.
CompanyDetection URLDomainCountryIndustryEmployeesTypeFoundedLinkedIn
Target Corp logoTarget Corp
target.comtarget.comUnited StatesRetail10001+Public Company1962https://linkedin.com/company/target
Itau Unibanco Holding SA logoItau Unibanco Holding SA
itau.com.britau.com.brBrazilBanking10001+Privately Held1924https://linkedin.com/company/itau
Lowe's logoLowe's
www.lowes.comlowes.comUnited StatesRetail10001+Public Company1921https://linkedin.com/company/lowe's-home-improvement
Hewlett Packard Enterprise logoHewlett Packard Enterprise
support.hpe.comhpe.comUnited StatesIT Services and IT Consulting10001+Public Company1939https://linkedin.com/company/hewlett-packard-enterprise
Taco Bell logoTaco Bell
www.tacobell.comtacobell.comUnited StatesRestaurants10001+Public Company1962https://linkedin.com/company/taco-bell
Mayo logoMayo
give.mayoclinic.orgmayoclinic.orgUnited StatesHospitals and Health Care10001+Nonprofit1978https://linkedin.com/company/mayo-clinic
Chipotle Mexican Grill logoChipotle Mexican Grill
chipotle.comchipotle.comUnited StatesRestaurants10001+Public Company1993https://linkedin.com/company/chipotle-mexican-grill
Farmers Insurance Group logoFarmers Insurance Group
farmers.comfarmers.comUnited StatesInsurance10001+Public Company1928https://linkedin.com/company/farmers-insurance
Marriott Hotels logoMarriott Hotels
marriotthotels.commarriotthotels.comUnited StatesHospitality10001+Public Companyhttps://linkedin.com/company/marriott_hotels_resorts
Staples, Inc. logoStaples, Inc.
www.staples.comstaples.comUnited StatesRetail Office Equipment10001+Privately Held1986https://linkedin.com/company/staples
Show 40 more FullStory using companies as demo data
CompanyDetection URLCountryIndustryEmployeesTypeFounded
Nationwide Mutual Insurance Company logoNationwide Mutual Insurance Company
www.nationwide.comnationwide.comUnited StatesInsurance10001-10001Privately Heldhttps://linkedin.com/company/nationwide
Robert Half International Inc. logoRobert Half International Inc.
roberthalf.comroberthalf.comUnited StatesStaffing and Recruiting10001+Public Company1948https://linkedin.com/company/robert-half-international
Ohio State University logoOhio State University
library.osu.eduosu.eduUnited StatesHigher Education10001+Educational1870https://linkedin.com/company/the-ohio-state-university
Papa John's International, Inc. logoPapa John's International, Inc.
papajohns.compapajohns.comUnited StatesRestaurants10001-10001Public Company1984https://linkedin.com/company/papajohns
Truist logoTruist
deposits.digitalcommerce.truist.comtruist.comUnited StatesFinancial Services10001+Public Company2019https://linkedin.com/company/truistfinancialcorporation
Outlier AI, Inc. logoOutlier AI, Inc.
app.outlier.aioutlier.aiUnited StatesTechnology, Information and Internet1001-5000Privately Held2023https://linkedin.com/company/try-outlier
Abercrombie & Fitch logoAbercrombie & Fitch
www.abercrombie.comabercrombie.comUnited StatesRetail10001+Public Company1892https://linkedin.com/company/abercrombie-&-fitch
University of Texas logoUniversity of Texas
utexas.eduutexas.eduUnited StatesHigher Education10001+Educational1883https://linkedin.com/company/theuniversityoftexasataustin-
Denny’s Corp. logoDenny’s Corp.
dennys.comdennys.comUnited StatesRestaurants10001+Public Company1953https://linkedin.com/company/denny's
Woolworths Ltd logoWoolworths Ltd
www.woolworths.com.auwoolworths.com.auAustraliaRetail10001+Public Company1924https://linkedin.com/company/woolworths-supermarkets
O'Reilly Auto Parts logoO'Reilly Auto Parts
www.oreillyauto.comoreillyauto.comUnited StatesRetail10001+Public Company1957https://linkedin.com/company/o'reilly-auto-parts
Holiday Inn Express logoHoliday Inn Express
meetings.holidayinnexpress.comholidayinnexpress.comUnited StatesHospitality10001+Public Companyhttps://linkedin.com/company/holidayinnexpress
Byju logoByju
byjus.combyjus.comIndiaE-Learning Providers10001+Privately Held2008https://linkedin.com/company/byjus
Bigbasket logoBigbasket
bigbasket.combigbasket.comIndiaSoftware Development10001+Privately Held2011https://linkedin.com/company/bigbasket-com
key.com logokey.com
key.comkey.comUnited StatesBanking10001+Public Company1849https://linkedin.com/company/keybank
Caesars Entertainment Corporation logoCaesars Entertainment Corporation
www.caesars.comcaesars.comUnited StatesHospitality10001-10001Public Companyhttps://linkedin.com/company/caesars-entertainment-inc
Netflix, Inc. logoNetflix, Inc.
jobs.netflix.comnetflix.comUnited StatesEntertainment Providers10001+Public Company1997https://linkedin.com/company/netflix
Qantas logoQantas
cardsandbanking.qantas.comqantas.comAustraliaAirlines and Aviation10001+Privately Held1920https://linkedin.com/company/qantas
CarMax Inc. logoCarMax Inc.
carmax.comcarmax.comUnited StatesRetail10001+Public Company1993https://linkedin.com/company/carmax
Intuit, Inc. logoIntuit, Inc.
jobs.intuit.comintuit.comUnited StatesSoftware Development10001+Public Company1983https://linkedin.com/company/intuit
JetBlue logoJetBlue
www.jetblue.comjetblue.comUnited StatesAirlines and Aviation10001+Public Company1999https://linkedin.com/company/jetblue
Asurion, LLC logoAsurion, LLC
asurion.comasurion.comUnited StatesIT Services and IT Consulting10001+Privately Held1994https://linkedin.com/company/asurion
Post Office Ltd logoPost Office Ltd
myaccountpet.postoffice.co.ukpostoffice.co.ukUnited KingdomRetail10001+Public Company2015https://linkedin.com/company/post-office
Voegol logoVoegol
b2c.voegol.com.brvoegol.com.brBrazilAirlines and Aviation10001+Privately Held2001https://linkedin.com/company/gol
Allina Health logoAllina Health
providers.allinahealth.orgallinahealth.orgUnited StatesHospitals and Health Care10001+Nonprofithttps://linkedin.com/company/allina-health
Autodesk, Inc. logoAutodesk, Inc.
autodesk.comautodesk.comUnited StatesSoftware Development10001+Public Company1982https://linkedin.com/company/autodesk
Jwmarriott logoJwmarriott
jwmarriott.comjwmarriott.comHospitality5001-10000Public Companyhttps://linkedin.com/company/jw_marriott
Globe Telecom logoGlobe Telecom
gfiberprepaid.globe.com.phglobe.com.phPhilippinesTelecommunications5001-10000Public Companyhttps://linkedin.com/company/globe-telecom
Bright Horizons Family Solutions, LLC. logoBright Horizons Family Solutions, LLC.
my.brighthorizons.combrighthorizons.comUnited StatesEducation Administration Programs10001+Public Company1986https://linkedin.com/company/bright-horizons
Pitney Bowes OY logoPitney Bowes OY
pitneybowes.compitneybowes.comUnited StatesSoftware Development10001+Public Company1920https://linkedin.com/company/pitney-bowes
Mass General Brigham Incorporated. logoMass General Brigham Incorporated.
doctors.massgeneralbrigham.orgmassgeneralbrigham.orgUnited StatesHospitals and Health Care10001+Nonprofithttps://linkedin.com/company/mass-general-brigham
Rivian logoRivian
stories.rivian.comrivian.comUnited StatesMotor Vehicle Manufacturing10001-10001Public Company2009https://linkedin.com/company/rivian
Spicejettoday logoSpicejettoday
www.spicejet.comspicejet.comIndiaAirlines and Aviation10001+Public Company2005https://linkedin.com/company/spicejet-limited
Singtel Optus Pty Limited logoSingtel Optus Pty Limited
optus.com.auoptus.com.auAustraliaTelecommunications5001-10000Privately Held1992https://linkedin.com/company/optus
LexisNexis logoLexisNexis
www.lexisnexis.comlexisnexis.comUnited StatesIT Services and IT Consulting10001+Public Company1970https://linkedin.com/company/lexisnexis
Steris plc. logoSteris plc.
shop.steris.comsteris.comUnited StatesMedical Equipment Manufacturing10001+Public Company1987https://linkedin.com/company/steris-corporation
MilliporeSigma logoMilliporeSigma
sigmaaldrich.comsigmaaldrich.comUnited StatesBiotechnology Research10001+Public Companyhttps://linkedin.com/company/milliporesigma
Corpay, Inc. logoCorpay, Inc.
corpay.comcorpay.comUnited StatesFinancial Services10001+Public Company2000https://linkedin.com/company/corpay
Windstream Holdings Inc logoWindstream Holdings Inc
business.windstream.comwindstream.comUnited StatesTelecommunications10001-10001Privately Held2006https://linkedin.com/company/windstream-enterprise
Wyndham Hotel Group logoWyndham Hotel Group
groups.wyndhamhotels.comwyndhamhotels.comUnited StatesHospitality10001+Public Company2018https://linkedin.com/company/wyndhamhotels

There are 26,002 companies and domains where we detect FullStory, sign up to download the entire FullStory dataset.

Here are some of the most recognizable companies using FullStory and brands using FullStory in 2026, with the URL where we detected each one:

  • Target: US retail corporation, detected on target.com
  • Lowe's: home improvement retailer, detected on www.lowes.com
  • Hewlett Packard Enterprise: enterprise IT, detected on its support portal at support.hpe.com
  • Itau Unibanco: Brazil's largest private bank, detected on itau.com.br
  • Taco Bell: restaurant chain, detected on www.tacobell.com
  • Netflix: streaming service, detected on its careers site jobs.netflix.com
  • Intuit: financial software, detected on jobs.intuit.com
  • Autodesk: design software, detected on autodesk.com
  • Qantas: Australian airline, detected on cardsandbanking.qantas.com
  • Woolworths: Australian grocery chain, detected on www.woolworths.com.au

Which Countries Use FullStory the Most?

Which countries use FullStory the most? The United States dominates with 5,802 of the 10,277 domains we matched to a company record, more than the other fourteen countries in the table combined. The United Kingdom follows at 719, Australia at 485, and Canada at 446. FullStory is the most US-concentrated tool in this category by a wide margin, well ahead of both Microsoft Clarity and Hotjar, which is what a US-headquartered platform sold on enterprise contracts rather than self-serve signups tends to look like. Europe is thin by comparison: France at 162, Germany at 107, Spain at 85, and the Netherlands at 65.

🇺🇸United States5,80256.5%
🇬🇧United Kingdom7197.0%
🇦🇺Australia4854.7%
🇨🇦Canada4464.3%
🇮🇳India2442.4%
🇫🇷France1621.6%
🇧🇷Brazil1181.1%
🇩🇪Germany1071.0%
🇪🇸Spain850.8%
🇳🇱Netherlands650.6%
🇮🇱Israel630.6%
🇳🇿New Zealand630.6%
🇸🇬Singapore570.6%
🇲🇽Mexico510.5%
🏳️United Arab Emirates460.4%

Share of the 10,277 FullStory domains we matched to a company record — 39.5% of the 26,002 we detect. Top 15 countries shown, so these do not sum to 100%. Domains with no matching company record are not represented here and skew small and independent.

FullStory Market Share Among Heatmaps & Session Recording

What is FullStory's market share? FullStory holds 1.62% of Heatmaps & Session Recording and ranks 6th of 34 tracked tools, behind Microsoft Clarity at 53.63%, Hotjar at 26.93%, Crazy Egg at 7.42%, Contentsquare at 1.94%, and Lucky Orange at 1.64%. Share of domains is the wrong yardstick for this product. Clarity, Hotjar, and Crazy Egg are free or entry-priced, so they spread across hundreds of thousands of small sites, while FullStory is a paid contract sold to product and engineering teams. The comparison that means something commercially is Contentsquare, the other enterprise-priced platform in the category, and Contentsquare sits 5,124 domains ahead.

Customers26.0KCompanies using FullStory
Companies Analyzed10.3KWith LinkedIn company data
Market Share1.62%Of the category market
Category Ranking#6In its category

Top Competitors by Market Share

FullStory Customers by Company Size & Age

Is FullStory only for small businesses? 55.38% of the 9,938 domains where we know headcount have 1-10 employees, and 78.3% have 50 or fewer. That skew is real, and it is what a domain count does rather than what FullStory sells: a two-person agency and Target each get one row. The other end of the curve is where the contracts are. 1,051 domains belong to companies above 200 staff and 90 to companies of 10,001 or more, a group that includes Target, Lowe's, Hewlett Packard Enterprise, Netflix, Intuit, Autodesk, Itau Unibanco, and Qantas.

Company Size Distribution

Company Age (Founded Decade)

What Industries Use FullStory the Most?

Software Development leads at 9.97%, well clear of Technology, Information and Internet at 6.28%, Retail at 5.3%, and Financial Services at 4.78%. That is a much sharper peak than the free tools in this category show, where the leading vertical does not clear 5%, and it is the clearest industry signal on the page. Add the three technology categories together and software, internet, and IT services account for 1,927 of the 9,398 records where we know the industry, a little over a fifth of the base.

Software Development937 (9.97%)
Technology, Information and Internet590 (6.28%)
Retail498 (5.3%)
Financial Services449 (4.78%)
IT Services and IT Consulting400 (4.26%)
Real Estate343 (3.65%)

Software companies using FullStory are its largest vertical at 9.97%, 937 of the 9,398 records where we know the industry, which fits a tool whose selling point is autocapture for product and engineering teams. Autodesk, Intuit, and Pitney Bowes sit in that group. Retail brands on FullStory like Target, Lowe's, Abercrombie & Fitch, O'Reilly Auto Parts, Staples, and Woolworths account for 5.3%. The regulated end is well represented too: Itau Unibanco in banking, Truist and Corpay in financial services, Farmers Insurance and Nationwide in insurance.

FullStory Alternatives & Competitors

FullStory competes inside Heatmaps & Session Recording, not against Google Analytics, which sits alongside it on 88.02% of its domains rather than in place of it. Microsoft Clarity (53.63%) and Hotjar (26.93%) are the volume leaders, and both are free or near-free, which is why their domain counts run an order of magnitude ahead. The category's headline is the fight between those two rather than anything involving FullStory: Clarity has taken a net 3,013 domains from Hotjar, gaining 6,308 and losing 3,295, a free Microsoft product displacing the paid incumbent. That is the price expectation every paid tool here now argues against. FullStory's own commercial comparison is Contentsquare (1.94%), the other enterprise-priced platform, and it is worth knowing that Contentsquare owns Hotjar, so two rows in this table belong to one vendor. Crazy Egg (7.42%) and Lucky Orange (1.64%) serve the SMB end.

TechnologyDomainsMarket Share
A favicon of Microsoft Clarity
Microsoft Clarity
862,51253.63%
A favicon of Hotjar
Hotjar
433,03726.93%
A favicon of Crazy Egg
Crazy Egg
119,3697.42%
A favicon of Contentsquare
Contentsquare
31,1261.94%
A favicon of Lucky Orange
Lucky Orange
26,3831.64%

FullStory Customer Migration

Our crawler has only watched FullStory's corridors since March 2026, so this is a recent picture rather than a long history, and the numbers are small. In that window 356 domains dropped FullStory and now run Microsoft Clarity while 269 came the other way, 166 left for Hotjar against 137 arriving, 84 went to Crazy Egg against 30 returning, and 20 moved to Contentsquare with none coming back. Every corridor is net negative, 626 domains out against 436 in. Three things keep those figures honest. Ninety days covers almost the whole observation window, so the 90-day and all-time columns are nearly identical. Hotjar and Contentsquare belong to the same company, which makes their combined 186 out and 137 in one corridor rather than two. And FullStory's tag is intermittent, seen exactly once on 54.5% of the domains we have ever detected it on, so some of these departures are detection gaps rather than cancelled contracts. The direction is real; the magnitudes are a floor.

Switched to FullStory
Left FullStory
CompetitorGainedLostNet
A favicon of Microsoft Clarity
Microsoft Clarity
+159
-168
-9
A favicon of Hotjar
Hotjar
+82
-53
+29
A favicon of Crazy Egg
Crazy Egg
+21
-10
+11
A favicon of Contentsquare
Contentsquare
0
-10
-10

Tech Stack of FullStory-Powered Websites

Google Analytics sits on 88.02% of FullStory domains, which tells you little beyond the fact that this is an analytics tag. React at 45.34% is the number worth reading. Nearly half the installed base runs a React front end, roughly three times the rate we see under Microsoft Clarity or Hotjar, and it is the strongest buying signal on this page. Vue.js adds 5.79%, React Router 3.83%, and Angular 2.07%, so the picture is a product bought for single-page applications, where a page-view counter tells you almost nothing and a session replay tells you a great deal. Cloudflare fronts 39.18% of the base. On the content side WordPress reaches only 11.83% and Shopify 8.44%, both low for a tag this widely deployed, which is another way of saying FullStory is not bought by marketing sites.

Web Analytics

Google Analytics
23,089 (88.02%)
Cloudflare Browser Insights
1,593 (6.07%)
Snowplow Analytics
486 (1.85%)
Vercel Analytics
246 (0.94%)
Site Kit
230 (0.88%)

JavaScript Frameworks

React
11,893 (45.34%)
Vue.js
1,518 (5.79%)
React Router
1,004 (3.83%)
Zone.js
633 (2.41%)
Angular
542 (2.07%)
Backbone.js
277 (1.06%)

CDN

Cloudflare
10,278 (39.18%)
cdnjs
4,370 (16.66%)
jsDelivr
2,755 (10.5%)
Unpkg
2,661 (10.14%)
Amazon CloudFront
2,294 (8.74%)
Google Hosted Libraries
1,995 (7.6%)

CMS Platforms

WordPress
3,103 (11.83%)
GoDaddy Website Builder
1,311 (5%)
Webflow
1,119 (4.27%)
Squarespace
381 (1.45%)
Drupal
226 (0.86%)
Wix
212 (0.81%)

Ecommerce Platforms

Shopify
2,215 (8.44%)
Squarespace Commerce
380 (1.45%)
WooCommerce
367 (1.4%)

FullStory Customer Reviews with Pros and Cons

Based on aggregated G2 reviews (197 total mentions), FullStory scores highest for helpful and responsive customer support. The most common criticism relates to steep learning curve.

Generated from real user reviews on G2

Pros
  • Users praise the helpful and responsive customer support of Fullstory, enhancing their experience and problem-solving capabilities.(34 reviews)
  • Users value the ease of use of Fullstory, appreciating its simplicity in setup and intuitive interface.(33 reviews)
  • Users commend the responsive support team and appreciate the tool's ease of use and powerful insights.(26 reviews)
  • Users commend Fullstory for its responsive support team and standout features that enhance user journey understanding.(24 reviews)
  • Users appreciate the session replay feature of Fullstory, enhancing insights into user interactions and improving support efficiency.(21 reviews)
Cons
  • Users struggle with the steep learning curve of Fullstory, making mastery and advanced analysis challenging and time-consuming.(18 reviews)
  • Users experience performance issues with Fullstory, noting bugs, loading problems, and high customization demands.(13 reviews)
  • Users find Fullstory expensive, especially at higher account levels with additional costs for premium features.(10 reviews)
  • Users find the manual nature of building metrics in Fullstory challenging, desiring more automation and guidance.(9 reviews)
  • Users find the steep learning curve of Fullstory challenging, requiring significant time and training to master effectively.(9 reviews)

Expert Analysis: FullStory Growth Trends & Key Signals for Sales Teams in 2026

Emma Davies
Emma DaviesData Analyst, TechnologyChecker

My job is turning detection data into prospect lists, so I read a page like this one looking for the filter that separates buyers from noise. FullStory has the cleanest one in its category. As of our August 2026 crawl we verify 26,002 active domains and matched 10,277 of them to a company record, and three numbers in that matched set point the same way: Software Development is the leading vertical at 9.97%, React runs on 45.34% of the base, and the United States accounts for 5,802 of the matched domains. Developer-facing, single-page application, American. Almost everything below follows from that.

1. What the long series can and cannot tell you

The chart above shows our current crawl only: 20,951 domains in June 2026, 23,839 in July and 26,002 in August. We hold readings back to December 2014, the year FullStory was founded, and they run higher than our current ones. I am not going to draw a trend line through the two together. Our earlier coverage read higher than our current crawl does, and two things sit between the two readings: the set of domains we crawl turns over every month, with dead sites dropping out and newly discovered ones coming in, and the signals we detect FullStory with have changed over the same period. I did test the older figure rather than assume it. I took the enterprise names we had previously attributed to FullStory and re-checked each one, and only a handful are still detected. Of the rest, almost all sit on domains we do crawl today, where we find other technologies but not FullStory, which says those older attributions were never well supported rather than that those companies left. That result is not clean enough to support a story in either direction, so I am not going to tell one. Read the level.

"A count you cannot reproduce is not a measurement, it is a memory. When the old number and the new number disagree and the audit comes back inconclusive, publish the one you can reproduce and say so." - David Thomson, CTO at TechnologyChecker.io

Sales Signal: Size the FullStory account base at 26,002 domains and do not build a growth story on top of it. The volume in this category is going to free tools, so the live question inside any FullStory account is renewal justification, not category education.

2. Customer profile

55.38% of the 9,938 domains where we know headcount sit at 1-10 employees, and 78.3% at 50 or fewer. That is what a domain count does rather than what FullStory sells: a two-person agency and Target each get one row. The useful cut is the other end. 1,051 domains belong to companies above 200 staff and 90 to companies of 10,001 or more, and those are the names you recognise: Target, Lowe's, Hewlett Packard Enterprise, Netflix, Intuit, Autodesk, Itau Unibanco, Qantas, Woolworths, CarMax. On company age, 46.41% were founded in the 2010s and 23.18% in the 2020s, so roughly seven in ten of the matched base are digital-native.

Sales Signal: Filter this list above 200 employees and you get about 1,051 domains with a budget profile that matches the product. Below that line, treat the base as agencies, trial accounts, and implementation partners, which is a different motion entirely.

3. Industry and geographic concentration

This is where FullStory separates itself from the rest of the category. Software Development leads at 9.97%, more than twice the share the leading vertical takes on either Microsoft Clarity or Hotjar, where nothing clears 5%. Technology, Information and Internet follows at 6.28%, Retail at 5.3%, Financial Services at 4.78%, and IT Services at 4.26%. Software, internet, and IT services together are 1,927 of the 9,398 records where we know the industry.

Geography is more lopsided still. The United States accounts for 5,802 of the 10,277 matched domains, more than the other fourteen countries in our table combined. The United Kingdom is second at 719, Australia third at 485, Canada fourth at 446. FullStory is the most US-concentrated tool in this category by a wide margin, and the European tail is thin: France 162, Germany 107, Spain 85, the Netherlands 65.

Sales Signal: Two filters beat any vertical playbook here. US plus software or internet gets you the core base. US plus retail or financial services above 200 staff gets you the enterprise accounts, which is where Target, Lowe's, Truist, and Itau Unibanco sit.

4. Migration patterns

We have only watched FullStory's corridors since March 2026, so this is a short window and the numbers are small. Every corridor runs against it: 356 domains dropped FullStory for Microsoft Clarity against 269 the other way, 166 left for Hotjar against 137 arriving, 84 went to Crazy Egg against 30, and 20 to Contentsquare with none returning. That is 626 out against 436 in. Hotjar and Contentsquare belong to the same company, so read those two as one corridor of 186 out and 137 in.

I would not over-read any of it. Ninety days covers nearly the whole observation window, which is why the 90-day and all-time columns are almost identical, and FullStory's tag is the least consistent in this category: on 54.5% of the domains where we have ever detected it we saw it exactly once, against roughly three in ten for Clarity and Hotjar. Some share of these departures is a detection gap rather than a cancellation. The direction is real, the magnitudes are a floor.

"When a free tool and a paid tool sit in the same category, the paid one loses rows and keeps revenue. Count the accounts, not the domains." - Mehmet Suleyman, CEO at TechnologyChecker.io

Sales Signal: The Clarity corridor is a budget objection, not a feature gap, so retention material should lead with what replay saved rather than with what it can do. The 4,269 domains that have carried a FullStory detection since March 2026 and no longer do are the freshest win-back list on this page.

5. Technology ecosystem

Google Analytics sits on 88.02% of FullStory domains, which tells you nothing except that this is an analytics tag. React at 45.34% tells you a lot. Nearly half the installed base runs a React front end, roughly three times what we see under Microsoft Clarity or Hotjar, and it is the single strongest buying signal on this page. Vue.js adds 5.79%, React Router 3.83%, Angular 2.07%. Cloudflare fronts 39.18%. On the content side WordPress reaches only 11.83% and Shopify 8.44%, both low for a tag this widely deployed, which is another way of saying FullStory is not bought by marketing sites.

Sales Signal: React plus FullStory plus United States plus 51 or more staff is the highest-yield filter I can build from this data. It selects product and engineering teams running applications where a page-view count is useless and a replay is not.

6. G2 review signals

Across 197 G2 review mentions, the strongest praise is helpful and responsive customer support (34 mentions) and ease of use (33). The leading complaint is a steep learning curve (18), then performance issues (13) and cost (10). Ease of use and steep learning curve both ranking high is not a contradiction. Basic replay works immediately; the analytics layer underneath it does not. That maps onto the React finding: teams with engineers reach the second layer, teams without stay on the first and eventually notice they are paying for something a free tool also does.

Sales Signal: Lead outreach on responsiveness, because that is what this base says it values. If your product removes setup work or sits on top of FullStory's data, the learning-curve complaint is your opening line.

Key takeaways

1. The buyer signal is unusually clear. Software Development at 9.97%, React at 45.34%, and the United States at 5,802 of 10,277 matched domains all describe the same customer.

2. Domain share understates the account. 1.62% and 6th of 34 measures rows, and the three volume leaders above it are free or entry-priced. Its nearest paid rival, Contentsquare, is 5,124 domains ahead.

3. Read the level, not the long series. Our earlier coverage read higher, the crawled domain set turns over monthly, our detection signals have changed, and the audit of the old attributions came back inconclusive. 26,002 is the number to use.

4. Every migration corridor is net negative, and every one is small. 626 out against 436 in, on a window that opened in March 2026, for a tag seen exactly once on 54.5% of the domains it has ever appeared on.

Sales applications

Outreach template: "We can see [Company] running FullStory on a React front end. Most teams we talk to get real value out of replay and never reach the analytics layer underneath it. Which side of that are you on?"

Targeting strategy: React plus FullStory, United States, 51 or more employees, software, internet, or retail. That intersection is where the paid contracts sit.

Competitive angle: If you sell against FullStory, the Clarity corridor says price is the live objection. If you sell alongside it, the 1,051 domains above 200 staff are the accounts where a replay tool has already cleared a budget review.

Explore the full list of 26,002 domains running FullStory on TechnologyChecker.io, complete with firmographic enrichment, tech stack data, and migration patterns updated monthly.

Frequently Asked Questions

Who uses FullStory?

We detect FullStory on 26,002 domains, including Target Corp, Itau Unibanco Holding SA, Lowe's. A detection means the technology is present on that domain, which for large organisations is often a single storefront or subdomain rather than a company-wide deployment. Among domains we matched to a company with a resolved industry, the most common is Software Development (9.97%).

How many customers does FullStory have?

We detect 26,002 domains running FullStory across our monthly crawl of live business domains. Company data could be matched for 10,277 of them (39.5%), and every company-size, industry and country breakdown on this page describes that matched subset rather than the full detected base. A further 4,269 domains carried a FullStory detection previously and no longer do.

What is FullStory's market share?

FullStory holds 1.62% of the Heatmaps & Session Recording category, ranking #6. This is a share of the domains we detect running a platform in this category — not a share of all websites, and not a share of spending — so it is not directly comparable to figures published on other denominators.

What are the best alternatives to FullStory?

The top alternatives to FullStory include Microsoft Clarity (53.63% market share), Hotjar (26.93% market share), Crazy Egg (7.42% market share), Contentsquare (1.94% market share) — measured as a share of the domains we detect running a platform in this category.

Which countries use FullStory the most?

The United States leads by a wide margin with 5,802 of the 10,277 FullStory domains we matched to a company record, more than the next fourteen countries combined. The United Kingdom follows with 719, then Australia (485), Canada (446), and India (244). FullStory is the most US-concentrated tool in the heatmaps and session recording category, well ahead of Microsoft Clarity and Hotjar.

What size companies use FullStory?

The most common company size is 1-10 employees, representing 55.38% of the FullStory domains we could match to a company record and size — a subset of 10,277 matched companies, not of all 26,002 detected domains. This is followed by 11-50 employees (22.92%) and 51-200 employees (11.12%).

How old are companies that use FullStory?

Among the FullStory domains we could match to a company with a known founding date, most were founded in the 2010s (46.41%), followed by the 2020s (23.18%). That matched subset is drawn from 10,277 companies and is not representative of all 26,002 detected domains. This suggests FullStory is most popular among relatively young companies.

What is the ideal customer profile for FullStory?

The ideal FullStory customer is: Company Size: 1-50 employees (78.3%), Location: United States, Industry: Software, internet, or retail, Founded: 2010-2019, Front End: React (45.3%) — based on our analysis of 10,277 enriched companies at TechnologyChecker.io.

Is FullStory better than Google Analytics?

They serve different purposes. Google Analytics tracks aggregate traffic metrics like page views, bounce rates, and conversion funnels. FullStory captures individual user sessions with video-like replay, heatmaps, and frustration signals like rage clicks. Most FullStory customers run both tools. Our data shows 88.02% of FullStory domains also run Google Analytics.

What is FullStory used for?

FullStory is a behavioral data platform that records user sessions, generates heatmaps, and provides product analytics for websites and mobile apps. Teams use it to identify friction points in checkout flows, debug UI issues, and understand why users abandon pages. In February 2026 FullStory launched Guides and Surveys after acquiring Usetiful in November 2025.

How much does FullStory cost?

FullStory offers a free tier with 30,000 monthly sessions and 12 months of data retention for up to 10 users. Paid plans aren't publicly listed, but third-party sources estimate Business plans start around $199-$500 per month, with Enterprise pricing requiring a custom quote. Costs scale based on session volume, retention period, and feature access.

What are the capabilities of FullStory?

FullStory provides autocapture (no manual event tagging), session replay with video-like playback, conversion funnels, advanced search, heatmaps, sentiment signals that detect user frustration, and mobile app analytics. It integrates with tools like Segment, Salesforce, and Slack. The 2026 Guides and Surveys feature adds in-app messaging triggered by behavioral data.

Does FullStory have a free plan?

Yes. FullStory Free includes 30,000 sessions per month, 12 months of data retention, session replay, basic analytics, and debugging tools for up to 10 users. It is a permanent free tier, not a time-limited trial. Paid plans unlock higher session volumes, longer retention, advanced product analytics, and features like sentiment signals.

What industries use FullStory the most?

Across the 9,398 FullStory domains where we could identify an industry, Software Development leads at 9.97%, followed by Technology, Information and Internet (6.28%), Retail (5.3%), Financial Services (4.78%), and IT Services and IT Consulting (4.26%). Software Development takes more than twice the share the leading vertical takes on the free tools in this category, which makes FullStory the most developer-weighted platform among heatmap and session recording tools we track.

Is FullStory GDPR compliant?

FullStory provides GDPR compliance tools including data subject access requests, the ability to exclude specific page elements from recording, user consent management, and data deletion capabilities. Our data shows FullStory's matched base is heavily US-weighted, with 5,802 of 10,277 matched domains in the United States, and a comparatively thin European tail led by the United Kingdom (719), France (162), Germany (107), Spain (85), and the Netherlands (65).

What is the difference between FullStory and Hotjar?

Both offer session replay and heatmaps, but they target different segments. Hotjar focuses on ease of use and affordability for small teams and we detect it on 433,037 domains. FullStory positions itself for product and engineering teams at mid-market and enterprise companies with deeper behavioral analytics, autocapture, and API integrations, and we detect it on 26,002 domains. The stack data separates them further: React runs on 45.34% of FullStory domains, roughly three times its share under Hotjar.

What large companies use FullStory?

Our current detection data at TechnologyChecker.io shows FullStory on domains belonging to Target, Lowe's, Hewlett Packard Enterprise, Itau Unibanco, Taco Bell, Netflix, Intuit, Autodesk, Qantas, Woolworths, Marriott Hotels, Staples, Truist, CarMax, JetBlue, LexisNexis, Allina Health, and the Ohio State University. Many enterprise deployments appear on functional subdomains such as support portals, careers sites, and booking flows rather than on the primary marketing site.

How does FullStory compare to Microsoft Clarity?

Microsoft Clarity is completely free with unlimited session recordings and heatmaps, which has driven it to 862,512 detected domains and 53.63% of the category against FullStory's 26,002 and 1.62%. FullStory charges for premium features but offers deeper product analytics, autocapture, frustration scoring, custom funnels, and mobile SDK support. The two serve different buyers: Clarity spreads across small sites, while FullStory concentrates in US software and retail teams running single-page applications.

Can FullStory record mobile app sessions?

Yes. FullStory offers native SDKs for iOS and Android that capture mobile app sessions with the same autocapture approach used for web. Mobile analytics include gesture recognition, screen-by-screen journey mapping, and crash reporting. The February 2026 launch of Guides and Surveys extended in-app engagement tools to mobile as well.

What is FullStory's autocapture feature?

Autocapture records every user interaction on a website or app without requiring developers to manually tag events. Clicks, scrolls, form inputs, page navigations, and errors are captured automatically from the first line of code. This eliminates the instrumentation gap where teams miss user behaviors they didn't anticipate tracking, and it lets non-technical teams explore data retroactively.

Is FullStory worth the investment for small teams?

For small teams, FullStory's free tier (30,000 sessions, 10 users) covers basic session replay and analytics needs without cost. Paid plans start in the hundreds per month and make sense when teams need higher session volumes or advanced features. Our data shows 55.38% of the FullStory domains we could size have 10 or fewer employees and 78.3% have 50 or fewer, so small teams make up most of the detected base, though the large accounts sit in the 1,051 domains above 200 staff.

FullStory Overview
Customers
26,002
Companies Analyzed
10,277
Market Share
1.62%
Category Rank
#6
Top Country
United States
Top Industry
Software Development
FullStory Customer ICP

Based on 10,277 company data

Company Size
1-50 employees (78.3%)
Location
United States
Industry
Software, internet, or retail
Founded
2010-2019
Front End
React (45.3%)
About Our Data

These insights include all TechnologyChecker.io detections of FullStory (free & paid plans).

Total Detections2.08B
Detection History+20 Years
Domains Crawled29.9M
Technologies44K+
Company Match Rate39.5%