Hotjar is a heatmap, session recording and survey tool for websites, owned by Contentsquare since 2021. We count a domain when one of its pages loads Hotjar's tracking script, and in our October 2026 crawl companies that use Hotjar run it on 371,111 live domains, among them Renault Group, Mahindra, Aon, Thermo Fisher Scientific and NVIDIA. Below is the list, with company size, country, industry and the page where we found the tag.

Hotjar's own website now redirects to Contentsquare, and new Hotjar accounts can no longer be created; new users are sent to Contentsquare's free plan, per Contentsquare's Hotjar page (checked October 11, 2026). Sites that already had Hotjar keep loading its script, and those are what we count. Hotjar ranks 2nd of the 34 tools we track in Heatmaps & Session Recording, with a 22.14% share behind Microsoft Clarity.

The 371,111 leaves out 69,968 domains whose pages are for-sale landers or gambling sites, nearly all from one domain marketplace whose template loads Hotjar under a single account. Hotjar's matched customers are mostly small: of the 217,427 Hotjar domains we matched to a company, 78.30% of those with a known headcount have 50 or fewer staff.

Published Mar 10, 2026 · Updated Oct 10, 2026 · Data analysed on October 10, 2026.

Share:

Hotjar Usage Statistics

How many websites use Hotjar? 371,111 live domains in our October 2026 crawl, once 69,968 parked for-sale and gambling pages are taken out. The chart shows a single point because October 2026 is the first month we publish on that cleaned basis; our earlier monthly totals still included the parked pages, so they aren't comparable. Since we began recording drops on March 16, 2026, 77,221 domains have stopped loading Hotjar. Hotjar's monthly count can also move for reasons that have nothing to do with its customers: the set of domains we crawl turns over every month, with dead sites leaving and new ones arriving, and our detection signals widen over time.

Active domains
371,111
Observed
2026-10-01

List of Companies Using Hotjar

Who uses Hotjar? Our verified list of companies using Hotjar on TechnologyChecker.io names 50 of the 217,427 Hotjar domains we matched to a company in October 2026. The brands that use Hotjar on their main sites include Mahindra, Aon, MSC, Cargill and Grupo Boticário. Many of the other websites using Hotjar are one team's property: Caixa's investor relations site, ICON plc's and Fidelity Investments' careers sites, or Oppo's photography awards site.

Download all 371,111 Hotjar customers with full company data, or create a signal to track when companies start or stop using Hotjar.

Verified list of companies and domains where we detect Hotjar — sorted by company size. Companies matched to domains where we detect Hotjar; a detection may be one storefront rather than a company-wide deployment.
CompanyDetection URLDomainCountryIndustryEmployeesTypeFoundedLinkedIn
PwC logoPwC
usalumni.pwc.compwc.comUnited KingdomProfessional Services10001+Privately Held1998https://linkedin.com/company/pwc
Mahindra & Mahindra logoMahindra & Mahindra
www.mahindra.commahindra.comIndiaExecutive Offices10001+Public Company1945https://linkedin.com/company/mahindragroup
TP group logoTP group
www.tp.comtp.comFranceOutsourcing and Offshoring Consulting10001+Public Company1978https://linkedin.com/company/teleperformance
Veterans Affairs logoVeterans Affairs
vacareers.va.govva.govUnited StatesGovernment Administration10001+Government Agency1930https://linkedin.com/company/department-of-veterans-affairs
Stellantis logoStellantis
www.media.stellantis.comstellantis.comNetherlandsMotor Vehicle Manufacturing10001+Public Company2021https://linkedin.com/company/stellantis
Lockheed Martin logoLockheed Martin
investors.lockheedmartin.comlockheedmartin.comUnited StatesDefense and Space Manufacturing10001+Public Company1912https://linkedin.com/company/lockheed-martin
Roche logoRoche
careers.roche.comroche.comSwitzerlandBiotechnology Research10001+Public Company1896https://linkedin.com/company/roche
Atento SA logoAtento SA
atento.comatento.comSpainOutsourcing and Offshoring Consulting10001+Privately Held1999https://linkedin.com/company/atento
Bayer AG logoBayer AG
www.bayer.combayer.comGermanyChemical Manufacturing10001+Public Company1863https://linkedin.com/company/bayer
AON logoAON
www.aon.comaon.comUnited KingdomFinancial Services10001+Public Company1987https://linkedin.com/company/aon
Show 40 more Hotjar using companies as demo data
CompanyDetection URLCountryIndustryEmployeesTypeFounded
Freelancer Limited logoFreelancer Limited
freelancer.comfreelancer.comAustraliaIT Services and IT Consulting201-500Public Company2009https://linkedin.com/company/freelancer-com
Fidelity Investments logoFidelity Investments
jobs.fidelity.comfidelity.comUnited StatesFinancial Services10001+Privately Held1946https://linkedin.com/company/fidelity-investments
Thermo Fisher Scientific logoThermo Fisher Scientific
corporate.thermofisher.comthermofisher.comUnited StatesBiotechnology Research10001+Public Company1956https://linkedin.com/company/thermo-fisher-scientific
Cargill Inc. logoCargill Inc.
cargill.comcargill.comUnited StatesFood and Beverage Manufacturing10001+Privately Held1865https://linkedin.com/company/cargill
Johnson Controls, Inc. logoJohnson Controls, Inc.
www.johnsoncontrols.comjohnsoncontrols.comIrelandIndustrial Machinery Manufacturing10001+Public Company1885https://linkedin.com/company/johnson-controls
National Guard logoNational Guard
nationalguard.comnationalguard.comUnited StatesArmed Forces10001+Government Agency1636https://linkedin.com/company/army-national-guard
Caixa Econômica Federal logoCaixa Econômica Federal
ri.caixa.gov.brcaixa.gov.brBrazilFinancial Services10001+Government Agency1861https://linkedin.com/company/caixa-economica-federal
Inspire Brands Inc. logoInspire Brands Inc.
inspirebrands.cominspirebrands.comUnited StatesRestaurants10001+Privately Held2018https://linkedin.com/company/inspire-brands
Oppo logoOppo
lumo.oppo.comoppo.comChinaTelecommunications10001+Privately Held1994https://linkedin.com/company/oppo
Renault Group logoRenault Group
renaultgroup.comrenaultgroup.comFranceMotor Vehicle Manufacturing10001+Privately Held1898https://linkedin.com/company/renaultgroup
Cummins logoCummins
shop.cummins.comcummins.comUnited StatesMotor Vehicle Manufacturing10001+Public Company1919https://linkedin.com/company/cummins-inc
Lumen technologies, inc. logoLumen technologies, inc.
apac.lumen.comlumen.comUnited StatesTelecommunications10001+Public Company—https://linkedin.com/company/lumentechnologies
UNICEF logoUNICEF
mics.unicef.orgunicef.orgUnited StatesNon-profit Organizations10001+Nonprofit1946https://linkedin.com/company/unicef
Nissan Motor Co., Ltd. logoNissan Motor Co., Ltd.
nissan-global.comnissan-global.comJapanMotor Vehicle Manufacturing10001+Public Company1933https://linkedin.com/company/nissan-motor-corporation
Boticário Group logoBoticário Group
grupoboticario.com.brgrupoboticario.com.brBrazilPersonal Care Product Manufacturing10001+Privately Held2010https://linkedin.com/company/grupo-boticario
Lenovo Group Ltd. logoLenovo Group Ltd.
techtoday.lenovo.comlenovo.comUnited StatesIT Services and IT Consulting10001+Public Company1984https://linkedin.com/company/lenovo
Circle K Corporation logoCircle K Corporation
ca.circlek.comcirclek.comCanadaRetail10001+Public Company1951https://linkedin.com/company/circle-k
NVIDIA Corporation logoNVIDIA Corporation
blogs.nvidia.comnvidia.comUnited StatesComputer Hardware Manufacturing10001+Public Company1993https://linkedin.com/company/nvidia
Almarai Co logoAlmarai Co
almarai.comalmarai.comSaudi ArabiaFood and Beverage Services10001+Public Company1977https://linkedin.com/company/almarai
Tyson Foods, Inc. logoTyson Foods, Inc.
www.tysonfoods.comtysonfoods.comUnited StatesFood and Beverage Manufacturing10001+Public Company1935https://linkedin.com/company/tyson-foods
Magazine Luiza SA logoMagazine Luiza SA
sacola.magazineluiza.com.brmagazineluiza.com.brBrazilRetail10001+Privately Held1957https://linkedin.com/company/magazine-luiza
S&P Global logoS&P Global
www.marketplace.spglobal.comspglobal.comUnited StatesFinancial Services10001+Public Company—https://linkedin.com/company/spglobal
Holcim logoHolcim
holcim.comholcim.comSwitzerlandConstruction10001+Public Company1912https://linkedin.com/company/holcim
Claro logoClaro
claro.com.brclaro.com.brBrazilTelecommunications10001+Privately Held2003https://linkedin.com/company/clarobrasil
Shoprite Holdings Ltd logoShoprite Holdings Ltd
www.shopriteholdings.co.zashopriteholdings.co.zaSouth AfricaRetail10001+Public Company1979https://linkedin.com/company/shopritegroup
Einstein logoEinstein
einstein.breinstein.brBrazilHospitals and Health Care10001+Privately Held1971https://linkedin.com/company/einstein-hospital-israelita
Department of State logoDepartment of State
stories.state.govstate.govUnited StatesInternational Affairs10001+Government Agency1948https://linkedin.com/company/doscareers
Takeda Pharmaceuticals logoTakeda Pharmaceuticals
www.takeda.comtakeda.comJapanPharmaceutical Manufacturing10001+Public Company1781https://linkedin.com/company/takeda-pharmaceuticals
Amentum Services, Inc. logoAmentum Services, Inc.
www.amentum.comamentum.comUnited StatesDefense and Space Manufacturing10001+Public Company2020https://linkedin.com/company/amentumcorp
Cox Enterprises Inc logoCox Enterprises Inc
jobs.coxenterprises.comcoxenterprises.comUnited StatesTechnology, Information and Media10001+Privately Held1898https://linkedin.com/company/cox-enterprises
ICON plc logoICON plc
careers.iconplc.comiconplc.comIrelandBiotechnology Research10001+Public Company1990https://linkedin.com/company/icon-plc-2
MSC logoMSC
www.msc.commsc.comSwitzerlandTransportation, Logistics, Supply Chain and Storage10001+Privately Held1970https://linkedin.com/company/msc-mediterranean-shipping-co--s-a-
Drogasil S/A logoDrogasil S/A
manipulacao.drogasil.com.brdrogasil.com.brBrazilRetail10001+Public Company—https://linkedin.com/company/drogasil
Cencosud Group logoCencosud Group
portalnuevosnegocios.cencosud.comcencosud.comChinaRetail10001+Privately Held1976https://linkedin.com/company/cencosud-s-a-
Mercadolivre logoMercadolivre
www.mercadolivre.commercadolivre.comBrazilTechnology, Information and Internet10001+Privately Held1999https://linkedin.com/company/mercadolivre-com
Serco Group plc logoSerco Group plc
serco.comserco.comUnited KingdomIT Services and IT Consulting10001+Public Company1988https://linkedin.com/company/serco
Penn State logoPenn State
www.psu.edupsu.eduUnited StatesHigher Education10001+Educational1855https://linkedin.com/company/penn-state-university
ABM logoABM
www.abm.comabm.comUnited StatesFacilities Services10001+Public Company1909https://linkedin.com/company/abm-industries
ICICI Prudential Life Insurance Co. logoICICI Prudential Life Insurance Co.
iciciprulife.comiciciprulife.comIndiaInsurance10001+Public Company2000https://linkedin.com/company/icici-prudential-life-insurance-company-limited
FPT Software logoFPT Software
fptsoftware.comfptsoftware.comVietnamIT Services and IT Consulting10001+Public Company1999https://linkedin.com/company/fpt-software

There are 371,111 companies and domains where we detect Hotjar, sign up to download the entire Hotjar dataset.

Here are some of the recognisable companies using Hotjar and brands using Hotjar in 2026. Each page loaded Hotjar's script, under the company's own Hotjar site ID, when we opened it in October 2026:

  • Renault Group: the French carmaker, on renaultgroup.com
  • Nissan: on its global corporate site, nissan-global.com
  • Mahindra & Mahindra: the Indian group, on www.mahindra.com
  • Aon: the professional services firm, on www.aon.com
  • MSC: the container shipping line, on www.msc.com
  • Thermo Fisher Scientific: on corporate.thermofisher.com
  • NVIDIA: on its blog, blogs.nvidia.com
  • Cargill: the food and agriculture company, on cargill.com
  • Mercado Livre: the Latin American marketplace, on its Brazilian site
  • UNICEF: on its MICS household survey site, mics.unicef.org

Which Countries Use Hotjar the Most?

Which countries use Hotjar the most? The United States, with 61,532 matched companies, then the United Kingdom (21,785), Australia (12,597) and the Netherlands (12,344), based on our October 2026 enriched company data. Hotjar's European base is as big as its American one: the eight European countries in the top 15 add up to 61,975 Hotjar companies. Germany is the light spot at 4,386, about one German Hotjar company for every 14 American ones. Brazil (11,823) ranks 5th, ahead of Canada (9,790).

🇺🇸United States61,53228.3%
🇬🇧United Kingdom21,78510.0%
🇦🇺Australia12,5975.8%
🇳🇱Netherlands12,3445.7%
🇧🇷Brazil11,8235.4%
🇨🇦Canada9,7904.5%
🇫🇷France6,1692.8%
🇮🇳India4,9922.3%
🇪🇸Spain4,9492.3%
🇮🇹Italy4,5142.1%
🇩🇪Germany4,3862.0%
🏳️Poland4,3752.0%
🇧🇪Belgium3,4531.6%
🇲🇽Mexico2,8091.3%
🇳🇿New Zealand2,5121.2%

Share of the 217,427 Hotjar domains we matched to a company record — 58.6% of the 371,111 we detect. Top 15 countries shown, so these do not sum to 100%. Domains with no matching company record are not represented here and skew small and independent.

Hotjar Market Share Among Heatmaps & Session Recording

What is Hotjar's market share? 22.14% of Heatmaps & Session Recording, 2nd of the 34 tools we track, on 371,111 domains in our October 2026 crawl at TechnologyChecker.io. Microsoft Clarity leads with 955,921 domains (57.04%), about 2.6 times Hotjar's count, and Crazy Egg is 3rd in the table at 7.38%, a share that still counts the same parked pages. Hotjar's share is computed after removing its 69,968 parked pages from both its count and the category total. Without that correction Hotjar would read 443,151 domains and 25.35%.

Customers371.1KCompanies using Hotjar
Companies Analyzed217.4KWith LinkedIn company data
Market Share22.14%Of the category market
Category Ranking#2In its category

Top Competitors by Market Share

Hotjar Customers by Company Size & Age

What size companies use Hotjar? Mostly small ones. 49.11% of matched companies with a known headcount have 1 to 10 employees and 29.19% have 11 to 50, so 78.30% of the 207,989 have 50 staff or fewer in our October 2026 data. Only 768 have more than 10,000. At large companies Hotjar usually sits on one property: Thermo Fisher Scientific runs it on its corporate site, NVIDIA on its blog, and ICON plc and Fidelity Investments on their careers sites.

Company Size Distribution

Company Age (Founded Decade)

How old are companies that use Hotjar? 39.96% were founded in the 2010s, the largest group among the 139,562 Hotjar companies with a known founding year in our October 2026 data. The 2020s (17.14%) and the 2000s (17.04%) follow, so 57.09% were founded in 2010 or later. Hotjar itself dates from 2014, per Contentsquare's 2021 acquisition announcement, so most of its customers belong to the same generation of businesses. Just 5.74% were founded before 1960.

What Industries Use Hotjar the Most?

Which industries use Hotjar the most? Retail leads with 5.08%, then Software Development (4.59%) and Advertising Services (4.21%), LinkedIn's label for agencies, in our October 2026 enriched company data. No industry reaches 5.1%, and the top ten together hold 33.47%. Hotjar is a horizontal purchase, made wherever someone answers for a website's conversion rate; construction firms (2.80%) and real estate businesses (2.58%) both make the top ten.

Retail10,180 (5.08%)
Software Development9,208 (4.59%)
Advertising Services8,454 (4.21%)
IT Services and IT Consulting7,952 (3.96%)
Technology, Information and Internet6,053 (3.02%)
Financial Services5,718 (2.85%)

Retail companies using Hotjar include Shoprite Holdings, on its corporate site, and Cencosud, on its Portal Nuevos Negocios site. Life sciences companies on Hotjar include Thermo Fisher Scientific and ICON plc, which runs it on its careers site. Automakers using Hotjar include Renault Group and Nissan, each on its global corporate site, and shipping companies using Hotjar include MSC, on www.msc.com, based on pages we opened in October 2026.

Hotjar Alternatives & Competitors

What are the top competitors to Hotjar for behavior insights? By footprint in our October 2026 crawl: Microsoft Clarity (955,921 domains), Crazy Egg (123,670 raw; 48,532 once the Crazy Egg profile removes the same lander template), Contentsquare (34,664), FullStory (26,974) and Lucky Orange (26,443). Contentsquare owns Hotjar, so that row is a stablemate. Most of the others sit beside Hotjar rather than replacing it: 66,858 domains run Hotjar and Clarity together right now. The Smartlook customers in our crawl need a new recorder before Smartlook is switched off on September 30, 2027, and 10.41% of their websites already run Hotjar, per the Smartlook profile.

TechnologyDomainsMarket Share
A favicon of Microsoft Clarity
Microsoft Clarity
955,92157.04%
A favicon of Crazy Egg
Crazy Egg
123,6707.38%
A favicon of Contentsquare
Contentsquare
34,6642.07%
A favicon of FullStory
FullStory
26,9741.61%
A favicon of Lucky Orange
Lucky Orange
26,4431.58%

Tech Stack of Hotjar-Powered Websites

What do Hotjar sites run alongside it? Google Tag Manager is on 93.5% of the 369,000 live Hotjar domains in our October 2026 stack analysis and Google Analytics on 92.36%, so Hotjar is nearly always one tag among several in a container. HubSpot reaches 14.8%, the largest marketing automation overlap. Shopify (11.33%) and WooCommerce (7.94%) mark the ecommerce slice. On consent, CookieYes leads at 6.4%, ahead of Cookie Control (4.5%), Cookiebot (3.9%) and OneTrust (2.9%).

Web Analytics

A favicon of Google Analytics
Google Analytics
340,800 (92.36%)
A favicon of Cloudflare Browser Insights
Cloudflare Browser Insights
40,400 (10.95%)
A favicon of Site Kit
Site Kit
11,500 (3.12%)
A favicon of PixelYourSite
PixelYourSite
9,600 (2.6%)
WordPress.com Stats
8,000 (2.17%)
A favicon of MonsterInsights
MonsterInsights
6,400 (1.73%)

Tag Management

A favicon of Google Tag Manager
Google Tag Manager
345,000 (93.5%)
A favicon of Adobe DTM
Adobe DTM
4,600 (1.25%)
A favicon of Tealium
Tealium
1,000 (0.27%)
Shift Digital Tag Manager
800 (0.22%)

Marketing Automation

A favicon of HubSpot
HubSpot
54,600 (14.8%)
A favicon of RD Station
RD Station
3,400 (0.92%)
A favicon of OptinMonster
OptinMonster
2,800 (0.76%)
A favicon of HighLevel
HighLevel
2,400 (0.65%)
A favicon of Marketo
Marketo
2,100 (0.57%)

Consent & Privacy Management

A favicon of CookieYes
CookieYes
23,600 (6.4%)
A favicon of Cookie Control
Cookie Control
16,600 (4.5%)
A favicon of Cookiebot
Cookiebot
14,400 (3.9%)
A favicon of OneTrust
OneTrust
10,700 (2.9%)
A favicon of Complianz
Complianz
7,900 (2.14%)
A favicon of HubSpot Cookie Policy Banner
HubSpot Cookie Policy Banner
5,000 (1.36%)

Ecommerce Platforms

A favicon of Shopify
Shopify
41,800 (11.33%)
A favicon of WooCommerce
WooCommerce
29,300 (7.94%)
A favicon of Squarespace Commerce
Squarespace Commerce
7,700 (2.09%)
A favicon of Wix eCommerce
Wix eCommerce
7,300 (1.98%)
A favicon of Instafeed
Instafeed
6,500 (1.76%)
A favicon of Cart Functionality
Cart Functionality
5,500 (1.49%)

Hotjar Customer Reviews with Pros and Cons

G2 reviewers praise Hotjar for being intuitive and easy to navigate (12 mentions), for its insightful tools (11) and for comprehensive heatmaps (10). Three of the five leading complaints are about filtering recordings; the other two are recording limits with slow loading (4 mentions) and cost that rises with usage (3).

Generated from real user reviews on G2

Pros
  • Users find Hotjar to be intuitive and easy to navigate, enhancing their ability to optimize user experience effectively.(12 reviews)
  • Users value the insightful tools of Hotjar, which enhance understanding of user behavior and optimize website performance.(11 reviews)
  • Users value the comprehensive heatmaps of Hotjar, which reveal detailed insights into user interactions and behavior.(10 reviews)
  • Users value the intuitive insights from Hotjar, enhancing understanding of user behavior and improving website performance.(10 reviews)
  • Users value the Session Replay feature for its ability to visually track and improve user interactions effectively.(9 reviews)
Cons
  • Users experience recording issues such as limits and slow loading, making analysis frustrating and cumbersome.(4 reviews)
  • Users find difficult filtering options in Hotjar, which can make data analysis challenging during high-traffic periods.(3 reviews)
  • Users find Hotjar to be quite expensive, especially as usage increases, impacting its overall affordability.(3 reviews)
  • Users struggle with filtering issues in Hotjar, finding it difficult to manage recordings and segment data effectively.(3 reviews)
  • Users find the inadequate filtering options in Hotjar can complicate data analysis and limit insights from recordings.(3 reviews)

How We Counted Hotjar Sites

A domain counts as a Hotjar site when one of its pages loads Hotjar's tracking script from static.hotjar.com, or defines Hotjar's JavaScript objects, at our latest visit. Loading Hotjar through Google Tag Manager counts, because the script still loads. A domain counts once, however many of its subdomains carry the tag.

Before counting, we removed 69,968 domains, 15.86% of the 441,079 live domains that pass that test, because their latest page title marks them as a domain-for-sale lander or a gambling page. 66,044 of them carry a title ending in the same sales number, 888-694-6735, which belongs to the domain marketplace DomainMarket.com. We opened four in a browser in October 2026 (boardgrab.com, otaheite.com, showbizsite.com and researchfellowship.com). Each is a DomainMarket "is for sale" page, and each loads Hotjar through the marketplace's Google Tag Manager container under one shared Hotjar site ID, 5356451. Those pages record one marketplace's visitors, not 66,044 customers. The companies we checked carry their own IDs instead; Renault Group's is 2932944 and Thermo Fisher Scientific's is 1995737.

Every chart and table on this page uses the remaining 371,111 domains, and Hotjar's 22.14% share is computed with the parked pages taken out of the category total. Counted without the correction, Hotjar is on 443,151 domains with a 25.35% share. Our Heatmaps & Session Recording category table hasn't had this correction yet, so it lists Hotjar higher than this page does. The same DomainMarket pages also load Crazy Egg's script (it was on all four we opened), and the raw Crazy Egg count in our category table, 123,670, includes them too; the Crazy Egg profile removes them and counts 48,532. The usage chart starts in October 2026 because our earlier monthly totals included the parked pages.

Expert Analysis: Hotjar Growth Trends & Key Signals for Sales Teams in 2026

Emma Davies
Emma DaviesData Analyst, TechnologyChecker

I spend my days turning detection data into prospect lists, so the first thing I ask of a big number is what's inside it. For Hotjar the answer changed this month. Our October 2026 crawl finds 371,111 live Hotjar domains, and we matched 217,427 of them to a company record. Hotjar ranks 2nd of the 34 tools in Heatmaps & Session Recording with a 22.14% share. Before any analysis, the count needs one explanation. For the wider analytics picture, see our ranking of nine web analytics tools.

1. What the count is now

A domain counts when one of its pages loads Hotjar's script. In October 2026, 69,968 of the 441,079 domains that passed that test turned out to be parked pages, and 66,044 of them were landers for one domain marketplace, DomainMarket.com, whose Google Tag Manager container fires Hotjar under a single shared site ID. A list built on the raw number would have sent a sales team to about 66,000 for-sale pages. We took them out, and every figure here uses the 371,111 that remain.

The usage chart has one point for the same reason: October 2026 is the first month on the cleaned basis, so there's no like-for-like trend to draw yet. What we can say is that 77,221 domains have dropped Hotjar since we began recording drops on March 16, 2026. A drop means our crawler stopped seeing the tag; it doesn't tell us why. Monthly counts also move because the set of domains we crawl turns over, with dead sites leaving and new ones arriving, and because our detection signals widen over time.

The bigger change is on the vendor's side. Hotjar's website now redirects to Contentsquare, and new Hotjar accounts can no longer be created, per Contentsquare's Hotjar page (checked October 11, 2026). Contentsquare bought Hotjar in 2021 and brought its tools into the Contentsquare platform in 2024, according to its company timeline. So the 371,111 is an installed base: sites that set Hotjar up and still load it.

"Sixty-six thousand of the domains carrying Hotjar's tag were for-sale pages run by one marketplace. Check any technology list for a pile like that before a single email goes out." - Emma Davies, Data Analyst at TechnologyChecker.io

Sales Signal: New users now go straight to Contentsquare, so the existing Hotjar accounts are the ones deciding whether to follow. Over the next year those accounts are a natural audience for implementation help or a credible alternative.

2. Customer profile

Hotjar's base is small companies, and the size table isn't close. 49.11% of the 207,989 matched companies with a known headcount have 1 to 10 staff, another 29.19% have 11 to 50, and only 8.70% (18,103 companies) employ more than 200. By founding date, 39.96% of companies with a known year started in the 2010s and 17.14% in the 2020s. Most of these businesses grew up buying software with a card.

The enterprise tail is real but narrow: 768 companies have more than 10,000 staff. On the pages we opened in October 2026, Hotjar usually sat on one property rather than across the estate. Thermo Fisher Scientific runs it on corporate.thermofisher.com, NVIDIA on its blog, ICON plc and Fidelity Investments on their careers sites, Caixa on its investor relations site and Oppo on its photography awards site. Renault Group, Nissan, Mahindra, Aon, MSC and Cargill are the exceptions, with Hotjar on their main corporate domains.

Sales Signal: Split the list at 200 employees. Below it sits a volume market, with 162,846 companies at 50 staff or fewer that buy on price and speed. Above it, read the detection URL first: a careers or investor site tells you which team owns the tag, and it's rarely the central web team.

3. Industry and geographic concentration

The industry table is flat. Retail leads at 5.08%, Software Development follows at 4.59% and Advertising Services at 4.21%, and the top ten industries add up to only 33.47%. Agency-side work is the nearest thing to a cluster: Advertising Services, IT Services and IT Consulting (3.96%) and Business Consulting and Services (2.26%) together reach 10.43%. No sector owns this tool.

Geography is where Hotjar looks different. The United States leads with 61,532 matched companies, but the eight European countries in the top 15, led by the United Kingdom (21,785) and the Netherlands (12,344), add up to 61,975, slightly more than the US alone. The Netherlands ranks 4th, ahead of Brazil (11,823) and Canada (9,790). Germany is the outlier at 4,386, roughly one German company for every 14 American ones.

Sales Signal: Europe is half of this list, so localise the outreach. Run separate sequences for the United Kingdom and the Netherlands, the two largest European markets here, before the long tail of smaller ones.

4. Overlap with Clarity, Contentsquare and Glassbox

There's no migration table on this page, on purpose. Every corridor between Hotjar and a rival failed our still-both test, because most domains that picked up a second recorder kept Hotjar too. Microsoft Clarity is the clearest case. 66,858 domains run Hotjar and Clarity together right now, and of the 86,902 that have ever run both, 76.93% still do. Since March 16, 2026, 8,593 domains dropped Hotjar while running Clarity and 3,550 dropped Clarity while running Hotjar. With three in four pairs still in place, I read those as sites trimming a duplicate tag, and I wouldn't call either side the winner.

Contentsquare owns Hotjar, so overlap there sits inside one company's portfolio. Per the Contentsquare profile, 11,491 of the 35,025 live Contentsquare domains in its stack analysis also run Hotjar, or 32.81%. Glassbox, which buyers ask about as a destination for Hotjar users, is small in our crawl: 765 live domains, 47 of them also loading Hotjar. None of the domains that dropped Hotjar since March 16, 2026 runs Glassbox.

"Three in four sites that ever ran Hotjar and Clarity together still run both, so I wouldn't sell this list as Clarity's next customers. Most of them already are." - Emma Davies, Data Analyst at TechnologyChecker.io

Sales Signal: The 66,858 domains with both tags maintain two recorders and two sets of consent rules. A consolidation pitch, one tool and one configuration, lands better there than a rip-and-replace.

5. Technology ecosystem

Google Tag Manager is on 93.5% of the 369,000 live Hotjar domains in our stack analysis and Google Analytics on 92.36%. Hotjar is almost always one tag in a container, next to the analytics it was bought to explain. HubSpot reaches 14.8%, far ahead of the next marketing automation tool, Salesforce Marketing Cloud Account Engagement, at 1.54%. On the commerce side, Shopify is on 11.33% and WooCommerce on 7.94%.

Consent tooling is the quieter signal. CookieYes appears on 6.4% of Hotjar domains, Cookie Control on 4.5%, Cookiebot on 3.9% and OneTrust on 2.9%. A session recorder is exactly the kind of tag a consent banner has to gate, so those sites already have the plumbing a replacement would need.

Sales Signal: Shopify and WooCommerce stores are where a recorder has a same-day revenue argument. Pitch conversion there, and save the research pitch for the corporate and careers sites.

6. G2 review signals

G2 reviewers praise Hotjar for being intuitive and easy to navigate (12 mentions), for insightful tools (11) and for comprehensive heatmaps (10). Of the five leading complaints, three are about filtering recordings, one is recording limits and slow loading (4 mentions), and one is price as usage grows (3). The pattern fits the size table: a base of small sites that like the tool and hit its limits as traffic grows.

Sales Signal: Lead with filtering. Three separate filtering themes in the top five cons mean reviewers struggle to find the right recording, and a tool with better segmentation can show the difference in one call.

7. Key takeaways

1. Position: 2nd of 34 in Heatmaps & Session Recording at 22.14%, with 371,111 domains, about 7.6 times the 48,532 domains the Crazy Egg profile counts once the same parked lander template is removed.
2. Status: an installed base under new ownership; new Hotjar accounts can't be created and new users go to Contentsquare.
3. Customer archetype: small and self-serve, with 78.30% of matched companies at 50 staff or fewer.
4. Geography: the eight European countries in the top 15 match the United States.
5. Competition: mostly stacked, with 66,858 domains running Hotjar and Clarity together.

8. Sales applications

Outreach angle: "You're running Hotjar on [hostname] through Google Tag Manager. Hotjar sign-ups now go through Contentsquare, so if you're reviewing your recorder this year, here's what a move would involve." The prospect can check the tag in a minute, which makes the opener credible.

Targeting strategy: Filter to companies above 200 employees for a contract motion (18,103 companies), then group by detection hostname so each careers, investor or shop site goes to the team that owns it. Below that line, treat the Advertising Services segment (4.21%) separately, because agencies install tools across client sites.

Competitive angle: The 66,858 Hotjar-plus-Clarity domains have either decided one recorder isn't enough or haven't cleaned up. Either way, they're the shortest conversation in the category.

Every figure here comes from TechnologyChecker.io's October 2026 crawl: 371,111 live Hotjar domains after removing 69,968 parked pages, with 217,427 matched to company records.

  • GA4 migration data

    We scanned 29.9M active domains in March 2026: GA4 sits at 3.69M sites while 6M still carry dead UA tags. See the migration flows and best alternatives.

  • web analytics tools

    I ranked 10 web analytics tools for 2026 by detection data across millions of domains. Privacy tools mostly replace Google Analytics; product tools don't.

Frequently Asked Questions

Who uses Hotjar?

Mostly small companies, plus a long enterprise tail. Our October 2026 crawl finds Hotjar on 371,111 live domains, and 78.30% of matched companies with a known headcount have 50 or fewer staff. Named Hotjar users include Renault Group, Nissan, Mahindra, Aon, MSC, Cargill and Thermo Fisher Scientific, each checked on its own site. Retail is the largest industry, at 5.08%.

How many customers does Hotjar have?

Our October 2026 crawl finds Hotjar on 371,111 live domains, and 217,427 of them match a company record. Read those as domains, not paying accounts, since one company can run Hotjar on several sites. We removed 69,968 parked for-sale pages first. Contentsquare's Hotjar page says "Trusted and used by 1.3+ million websites and apps" without splitting that between Hotjar and Contentsquare.

What is Hotjar's market share?

Hotjar holds 22.14% of Heatmaps & Session Recording in our October 2026 data, 2nd of the 34 tools we track. Microsoft Clarity leads with 57.04% and 955,921 domains, and Crazy Egg is 3rd in the table at 7.38%. We compute Hotjar's share after removing 69,968 parked pages; without that correction Hotjar would read 443,151 domains and 25.35%.

What are the best alternatives to Hotjar?

For Hotjar users, the official route is Contentsquare, which owns Hotjar and now signs new users up to its own free plan. Microsoft Clarity is free, per Microsoft, and already runs on 66,858 Hotjar domains in our October 2026 crawl. Crazy Egg's raw count of 123,670 includes the same parked lander template; its profile counts 48,532 without it, and paid recorders include FullStory (26,974) and Lucky Orange (26,443).

Which countries use Hotjar the most?

The United States leads with 61,532 matched Hotjar companies in our October 2026 data, followed by the United Kingdom (21,785), Australia (12,597), the Netherlands (12,344) and Brazil (11,823). Europe matters as much as America: the eight European countries in the top 15 add up to 61,975 Hotjar companies. Germany is comparatively light, at 4,386.

What size companies use Hotjar?

Mostly small ones. In our October 2026 data, 49.11% of Hotjar companies with a known headcount have 1 to 10 employees and 29.19% have 11 to 50, so 78.30% of the 207,989 have 50 or fewer. Only 8.70% have more than 200 staff, but that is still 18,103 companies, including 768 with more than 10,000 employees.

How old are companies that use Hotjar?

Most were founded after 2010. In our October 2026 data, 39.96% of Hotjar companies with a known founding year date from the 2010s, 17.14% from the 2020s and 17.04% from the 2000s, so 57.09% of the 139,562 were founded in 2010 or later. Hotjar itself was founded in 2014, per Contentsquare's 2021 acquisition announcement.

What is the ideal customer profile for Hotjar?

The ideal Hotjar customer is: Company Size: 1-50 employees (78.30%), Location: US, UK, Australia, Netherlands, Industry: Retail, software, agencies, Founded: 2010-2019 (39.96%), Runs Alongside: Google Tag Manager (93.5%) — based on our analysis of 217,427 enriched companies at TechnologyChecker.io.

What happened to Hotjar?

Hotjar is now part of Contentsquare. Contentsquare bought it in 2021, brought Hotjar's tools into its own platform in 2024 and no longer lets anyone open a new Hotjar account, per Contentsquare's Hotjar page and company timeline (checked October 11, 2026). Sites that already had Hotjar still load its script: our October 2026 crawl finds it on 371,111 live domains.

Is Hotjar free to use?

Not for new users. New Hotjar accounts can no longer be created, so the old Hotjar free plan, which Contentsquare's Hotjar page lists at 35 sessions a day, is closed to sign-ups. New users are pointed to Contentsquare Free, which captures up to 200k sessions a month (checked October 11, 2026). Microsoft Clarity, the category leader in our data, is free, per Microsoft.

Who owns Hotjar, and is Hotjar Ltd still the company behind it?

Contentsquare owns Hotjar. Contentsquare announced the acquisition on September 1, 2021, describing Hotjar as founded in 2014 and fully remote. Today Contentsquare's entity schedule names Content Square, Inc. in New York as the contracting party for Hotjar services in the Americas and Content Square SAS in Paris everywhere else, so Hotjar customers contract with Contentsquare.

What's the migration path from Hotjar to Glassbox?

Our data shows no migration path yet. In our October 2026 crawl Glassbox, which sells digital customer experience analytics for web and mobile apps, runs on 765 live domains, and 47 of them also load Hotjar. None of the 77,221 domains that have dropped Hotjar since March 16, 2026 runs Glassbox. Teams making that move would be among the first we've seen.

What are the key differences between Hotjar and Microsoft Clarity?

Microsoft Clarity is free, per Microsoft, and it is the bigger tool in our October 2026 crawl, with 955,921 domains against Hotjar's 371,111. Hotjar pairs heatmaps and recordings with on-site surveys, per Contentsquare's Hotjar page. Many sites keep both: 66,858 domains load Hotjar and Clarity together, and 76.93% of the 86,902 domains that ever ran both still do.

Is Hotjar better than Google Analytics?

Hotjar and Google Analytics answer different questions, and most Hotjar sites run both. Google Analytics counts visits and conversions; Hotjar shows what visitors do on a page through heatmaps, recordings and surveys. In our October 2026 stack analysis, Google Analytics is on 92.36% of the 369,000 live Hotjar domains, so Hotjar is almost always an addition to analytics.

What industries use Hotjar the most?

Retail leads with 5.08% of matched Hotjar companies in our October 2026 data, followed by Software Development (4.59%), Advertising Services (4.21%), IT Services and IT Consulting (3.96%) and Technology, Information and Internet (3.02%). No industry reaches 5.1%, and the top ten add up to 33.47%, so Hotjar is bought wherever a website has a conversion rate to improve.

What is Hotjar used for?

Hotjar is used to see how visitors behave on a website, through heatmaps, session recordings and on-site surveys, per Contentsquare's Hotjar page. In our October 2026 crawl many installs sit on one property of a larger company rather than its whole estate, such as NVIDIA's blog, ICON plc's careers site or Caixa's investor relations site.

Hotjar Overview
Customers
371,111
Companies Analyzed
217,427
Market Share
22.14%
Category Rank
#2
Top Country
United States
Top Industry
Retail
Hotjar Customer ICP

Based on 217,427 company data

Company Size
1-50 employees (78.30%)
Location
US, UK, Australia, Netherlands
Industry
Retail, software, agencies
Founded
2010-2019 (39.96%)
Runs Alongside
Google Tag Manager (93.5%)
About Our Data

These insights include all TechnologyChecker.io detections of Hotjar (free & paid plans).

Total Detections2.08B
Detection History+20 Years
Domains Crawled29.9M
Technologies44K+
Company Match Rate58.6%