A favicon of Pendo

Companies Using Pendo

Pendo is a product analytics and in-app guidance platform, sold as a digital adoption tool as much as an analytics one, made by Pendo.io, whose CEO and founder is Todd Olson (pendo.io, checked 11 October 2026). In our October 2026 crawl, Pendo runs on 19,478 domains, #4 of the 16 tools we track in Product Analytics with 6.55% of the category.

A domain counts when a page loads Pendo's agent from pendo.io or exposes the pendo object, or when the domain publishes a pendo-domain-verification DNS record, the key Pendo issues to customers setting up SAML single sign-on. Most Pendo installs sit inside logged-in apps a public crawl can't reach, so the count is Pendo's public footprint. Below are the companies that use Pendo: DaVita, TotalEnergies and Global Payments run the agent on public pages, while Deloitte, HSBC, UPS and Cisco carry the sign-on record.

Pendo's competitors come from two directions. In product analytics, PostHog (139,813 domains), Amplitude and Mixpanel are larger on the public web. Among digital adoption tools, Appcues, UserGuiding, Userpilot and WalkMe are all smaller than Pendo on our data.

Published Mar 5, 2026 · Updated Oct 10, 2026 · Data analysed on October 10, 2026.

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Pendo Usage Statistics

How fast is Pendo growing? Our crawl counts 19,478 Pendo domains in October 2026, up from 12,410 in June. The readings in between are 13,476 (July), 17,469 (August) and 19,286 (September). Pendo's 57.0% four-month rise is not a clean adoption figure: the domains we crawl turn over every month, with dead sites dropping out and newly found ones added, and our detection signals for Pendo have widened over the same months. The line has now flattened, up 192 domains (1.0%) from September to October 2026. Since we began tracking Pendo on 16 March 2026, 4,418 domains have dropped it.

List of Companies Using Pendo

Our list of companies using Pendo is sorted by LinkedIn following, so the largest employers sit at the top. Read the detection before you read the logo. For most of these brands that use Pendo, including Deloitte, HSBC, UPS, Cisco and Nike, the evidence is a pendo-domain-verification DNS record on the main domain. Pendo issues that key to customers setting up SAML single sign-on, so the record shows an enterprise Pendo account, though it can outlive the contract.

Other websites using Pendo run the agent itself on public pages: DaVita's site, TotalEnergies' content center, Global Payments' MyAccount portal and the careers sites of AXA and Mount Sinai. In September and October 2026, 15,885 of the 18,792 Pendo domains in our crawl showed a running agent with a version number.

Download all 19,478 Pendo customers with full company data, or create a signal to track when companies start or stop using Pendo.

Verified list of companies and domains where we detect Pendo — sorted by company size. Companies matched to domains where we detect Pendo; a detection may be one storefront rather than a company-wide deployment.
CompanyDetection URLDomainCountryIndustryEmployeesTypeFoundedLinkedIn
Deloitte Touche Tohmatsu Limited logoDeloitte Touche Tohmatsu Limited
deloitte.comdeloitte.comUnited StatesBusiness Consulting and Services10001+Privately Held1900https://linkedin.com/company/deloitte
PwC logoPwC
pwc.compwc.comUnited KingdomProfessional Services10001+Privately Held1998https://linkedin.com/company/pwc
Siemens AG logoSiemens AG
siemens.comsiemens.comGermanyAutomation Machinery Manufacturing10001+Public Company1847https://linkedin.com/company/siemens
HSBC USA Inc. logoHSBC USA Inc.
hsbc.comhsbc.comUnited KingdomFinancial Services10001+Public Company1865https://linkedin.com/company/hsbc
United Parcel Service, Inc. logoUnited Parcel Service, Inc.
ups.comups.comUnited StatesTruck Transportation10001+Public Company1907https://linkedin.com/company/ups
HP logoHP
hp.comhp.comUnited StatesIT Services and IT Consulting10001+Public Company2011https://linkedin.com/company/hp
AXA logoAXA
careers.axa.comaxa.comFranceInsurance10001+Public Company—https://linkedin.com/company/axa
Honeywell International, Inc. logoHoneywell International, Inc.
honeywell.comhoneywell.comUnited StatesAppliances, Electrical, and Electronics Manufacturing10001+Public Company1974https://linkedin.com/company/honeywell
Home Depot logoHome Depot
homedepot.comhomedepot.comUnited StatesRetail10001+Public Company1977https://linkedin.com/company/the-home-depot
Ericsson logoEricsson
ericsson.comericsson.comSwedenTelecommunications10001+Public Company1876https://linkedin.com/company/ericsson
Show 40 more Pendo using companies as demo data
CompanyDetection URLCountryIndustryEmployeesTypeFounded
Optum logoOptum
optum.comoptum.comUnited StatesHospitals and Health Care10001+Public Company2012https://linkedin.com/company/optum
Cisco Systems logoCisco Systems
cisco.comcisco.comUnited StatesSoftware Development10001+Public Company1984https://linkedin.com/company/cisco
Ikea Ab logoIkea Ab
ikea.comikea.comNetherlandsRetail10001+Privately Held1943https://linkedin.com/company/ikea
NIKE, Inc. logoNIKE, Inc.
nike.comnike.comUnited StatesRetail10001+Public Company1972https://linkedin.com/company/nike
Schneider Electric logoSchneider Electric
se.comse.comFranceAutomation Machinery Manufacturing10001+Public Company1836https://linkedin.com/company/schneider-electric
Hewlett Packard Enterprise logoHewlett Packard Enterprise
hpe.comhpe.comUnited StatesIT Services and IT Consulting10001+Public Company1939https://linkedin.com/company/hewlett-packard-enterprise
Fidelity Investments logoFidelity Investments
fidelity.comfidelity.comUnited StatesFinancial Services10001+Privately Held1946https://linkedin.com/company/fidelity-investments
TotalEnergies logoTotalEnergies
dxm.content-center.totalenergies.comtotalenergies.comFranceOil and Gas10001+Public Company1924https://linkedin.com/company/totalenergies
IQVIA Inc logoIQVIA Inc
iqvia.comiqvia.comUnited StatesHospitals and Health Care10001+Public Company2016https://linkedin.com/company/iqvia
JPMorgan Chase & Co. logoJPMorgan Chase & Co.
jpmorgan.comjpmorgan.comUnited StatesFinancial Services10001+Public Company—https://linkedin.com/company/jpmorgan
CBRE logoCBRE
cbre.comcbre.comUnited StatesReal Estate10001+Public Company—https://linkedin.com/company/cbre
Thales e-Security, Inc. logoThales e-Security, Inc.
thalesgroup.comthalesgroup.comFranceDefense and Space Manufacturing10001+Public Company—https://linkedin.com/company/thales
Novo Nordisk A/S logoNovo Nordisk A/S
novonordisk.comnovonordisk.comDenmarkPharmaceutical Manufacturing10001+Public Company1923https://linkedin.com/company/novo-nordisk
Ascension logoAscension
ascension.orgascension.orgUnited StatesHospitals and Health Care10001+Nonprofit1999https://linkedin.com/company/ascensionorg
Kyndryl logoKyndryl
kyndryl.comkyndryl.comUnited StatesIT Services and IT Consulting10001+Public Company2021https://linkedin.com/company/kyndryl
FIS logoFIS
fisglobal.comfisglobal.comUnited StatesIT Services and IT Consulting10001+Public Company1968https://linkedin.com/company/fis
Lenovo Group Ltd. logoLenovo Group Ltd.
lenovo.comlenovo.comUnited StatesIT Services and IT Consulting10001+Public Company1984https://linkedin.com/company/lenovo
Edward Jones logoEdward Jones
onlineaccess.edwardjones.comedwardjones.comUnited StatesFinancial Services10001+Privately Held1922https://linkedin.com/company/edward-jones
S&P Global logoS&P Global
spglobal.comspglobal.comUnited StatesFinancial Services10001+Public Company—https://linkedin.com/company/spglobal
LabCorp logoLabCorp
link.labcorp.comlabcorp.comUnited StatesHospitals and Health Care10001+Public Company—https://linkedin.com/company/labcorp
The Boston Consulting Group logoThe Boston Consulting Group
bcg.combcg.comUnited StatesBusiness Consulting and Services10001+Partnership1963https://linkedin.com/company/boston-consulting-group
Baxter logoBaxter
baxter.combaxter.comUnited StatesMedical Equipment Manufacturing10001+Public Company1931https://linkedin.com/company/baxter-healthcare
DaVita Inc. logoDaVita Inc.
davita.comdavita.comUnited StatesHospitals and Health Care10001+Public Company1999https://linkedin.com/company/davita
EA logoEA
ea.comea.comUnited StatesEntertainment Providers10001+Public Company1982https://linkedin.com/company/electronic-arts
Chase Bank logoChase Bank
chase.comchase.comUnited StatesFinancial Services10001+Public Company—https://linkedin.com/company/chase
ABM logoABM
abm.comabm.comUnited StatesFacilities Services10001+Public Company1909https://linkedin.com/company/abm-industries
Mount Sinai Health System logoMount Sinai Health System
careers.mountsinai.orgmountsinai.orgUnited StatesHospitals and Health Care10001+Nonprofit2013https://linkedin.com/company/mountsinainyc
Visa logoVisa
visa.comvisa.comUnited StatesIT Services and IT Consulting10001+Public Company1958https://linkedin.com/company/visa
CNH logoCNH
cnh.comcnh.comUnited KingdomMachinery Manufacturing10001+Public Company2013https://linkedin.com/company/cnh
Truist logoTruist
truist.comtruist.comUnited StatesFinancial Services10001+Public Company2019https://linkedin.com/company/truistfinancialcorporation
Lyft Inc logoLyft Inc
lyft.comlyft.comUnited StatesGround Passenger Transportation5001-10000Public Company2012https://linkedin.com/company/lyft
Kraft Heinz logoKraft Heinz
kraftheinz.comkraftheinz.comUnited StatesFood and Beverage Services10001+Public Company2015https://linkedin.com/company/the-kraft-heinz-company
Marsh logoMarsh
marsh.commarsh.comUnited StatesInsurance10001+Public Company2003https://linkedin.com/company/marsh
Motorola Solutions Inc. logoMotorola Solutions Inc.
motorolasolutions.commotorolasolutions.comUnited StatesTelecommunications10001+Public Company1928https://linkedin.com/company/motorolasolutions
Workday, Inc. logoWorkday, Inc.
workday.comworkday.comUnited StatesSoftware Development10001+Public Company2005https://linkedin.com/company/workday
Woolworths Ltd logoWoolworths Ltd
woolworths.com.auwoolworths.com.auAustraliaRetail10001+Public Company1924https://linkedin.com/company/woolworths-supermarkets
Global Payments logoGlobal Payments
myaccount.globalpayments.comglobalpayments.comUnited StatesFinancial Services10001+Public Company1967https://linkedin.com/company/global-payments
Fifth Third Bank logoFifth Third Bank
53.com53.comUnited StatesFinancial Services10001+Public Company1858https://linkedin.com/company/fifth-third-bank
McKesson logoMcKesson
mckesson.commckesson.comUnited StatesHospitals and Health Care10001+Public Company1833https://linkedin.com/company/mckesson
Wolters Kluwer logoWolters Kluwer
wolterskluwer.comwolterskluwer.comNetherlandsSoftware Development10001+Public Company1836https://linkedin.com/company/wolters-kluwer

There are 19,478 companies and domains where we detect Pendo, sign up to download the entire Pendo dataset.

Here are some of the best-known companies using Pendo and brands using Pendo in 2026, each checked in October 2026:

  • DaVita: Pendo agent running on davita.com
  • TotalEnergies: Pendo agent on its content center, dxm.content-center.totalenergies.com
  • Global Payments: Pendo agent on the MyAccount portal, myaccount.globalpayments.com
  • AXA: Pendo agent on its careers site, careers.axa.com
  • Mount Sinai Health System: Pendo agent on careers.mountsinai.org
  • Deloitte: Pendo single sign-on verification record on deloitte.com
  • HSBC: Pendo single sign-on verification record on hsbc.com
  • UPS: Pendo single sign-on verification record on ups.com
  • Cisco: Pendo single sign-on verification record on cisco.com
  • Nike: Pendo single sign-on verification record on nike.com

Which Countries Use Pendo the Most?

Which countries use Pendo the most? The United States, with 7,527 matched companies, 78.3% of the 9,611 Pendo domains we matched to a company in October 2026. Brazil is second with 376 (3.9%), then Canada (293), the United Kingdom (289) and Australia (164). Pendo's US share is the highest of the four largest product analytics tools on our data: per their October profiles, it's 42.5% for PostHog, 50.4% for Amplitude and 53.4% for Mixpanel.

🇺🇸United States7,52778.3%
🇧🇷Brazil3763.9%
🇨🇦Canada2933.0%
🇬🇧United Kingdom2893.0%
🇦🇺Australia1641.7%
🇫🇷France630.7%
🇩🇪Germany570.6%
🇳🇱Netherlands480.5%
🇮🇳India360.4%
🇳🇿New Zealand310.3%
🇨🇭Switzerland230.2%
🇪🇸Spain230.2%
🇮🇪Ireland220.2%
🇲🇽Mexico210.2%
🇩🇰Denmark180.2%

Share of the 9,611 Pendo domains we matched to a company record — 49.3% of the 19,478 we detect. Top 15 countries shown, so these do not sum to 100%. Domains with no matching company record are not represented here and skew small and independent.

Pendo Market Share Among Product Analytics

What is Pendo's market share? 6.55% of Product Analytics, #4 of the 16 tools we track there, on 19,478 domains in our October 2026 crawl at TechnologyChecker.io. PostHog (139,813 domains, 46.98%), Amplitude (80,335, 27%) and Mixpanel (28,359, 9.53%) are ahead, and Heap (10,384, 3.49%) is behind. Pendo's share is a public-web footprint: Pendo mostly runs inside logged-in apps, and Pendo for Employees deploys through a browser extension, so many installs are out of any crawl's reach.

Customers19.5KCompanies using Pendo
Companies Analyzed9.6KWith LinkedIn company data
Market Share6.55%Of the category market
Category Ranking#4In its category

Top Competitors by Market Share

Pendo Customers by Company Size & Age

What size companies use Pendo? Both ends of the scale. 54.75% of Pendo companies with a known size have 1 to 10 employees, yet 605 (6.7%) have more than 1,000 and 142 (1.57%) have more than 10,000. That 10,001+ count is higher than PostHog's 112 or Mixpanel's 133 in our October 2026 data, on a much smaller domain count. The small end includes many sports clubs whose websites run on one hosted platform that carries Pendo.

Company Size Distribution

Company Age (Founded Decade)

How old are companies that use Pendo? Older than PostHog's. 33.1% of Pendo companies with a founding year date from the 2010s and only 17.04% from the 2020s, against 43.23% from the 2020s on PostHog's profile. 543 (11.25%) were founded before 1960, including Siemens (1847) and HSBC (1865), both of which publish a Pendo verification record, based on our October 2026 data.

What Industries Use Pendo the Most?

Which industries use Pendo? Software Development leads at 10.91%, but Spectator Sports (10.53%) and Real Estate (10.1%) sit right behind it. Both are platform effects. 818 of the 856 Spectator Sports companies run Pendo on one hosted sports-club website platform, built on DNN with Segment and OneTrust. Real Estate is lifted by homeowner-association portals: the ones we opened, such as home.pcam.net, are Vantaca Home portals that load Pendo and Appcues together, based on our enriched company data at TechnologyChecker.io.

Software Development887 (10.91%)
Spectator Sports856 (10.53%)
Real Estate821 (10.1%)
Religious Institutions342 (4.21%)
Financial Services310 (3.81%)
Wellness and Fitness Services295 (3.63%)

Software companies using Pendo are the largest group at 10.91% of matched companies. Financial services companies using Pendo make up 3.81%, and Global Payments loads the agent on its MyAccount customer portal. Healthcare organisations using Pendo include DaVita, which runs the agent on davita.com, and Mount Sinai Health System, whose careers site loads it, based on our October 2026 checks.

Pendo Alternatives & Competitors

Who are Pendo's competitors? In Product Analytics, PostHog (139,813 domains), Amplitude (80,335), Mixpanel (28,359) and Heap (10,384) in our October 2026 crawl. As a digital adoption platform, Pendo's rivals are smaller on the public web: Appcues (4,383 domains), UserGuiding (1,970), Userpilot (524) and WalkMe (418), per their August 2026 profiles. Overlap is mostly coexistence: 352 domains run Pendo and Appcues together, 320 run Pendo and Intercom, and 252 run Pendo and PostHog. Are companies switching from Pendo to WalkMe? Not as a trend: 33 of the 34 domains that dropped Pendo and now load WalkMe are credit-union messaging subdomains hosted by Eltropy, where our crawl stopped seeing Pendo between 6 and 12 September 2026; the 34th is boeing.com. Most other Pendo pairs still run both tools.

TechnologyDomainsMarket Share
A favicon of PostHog
PostHog
139,81346.98%
A favicon of Amplitude
Amplitude
80,33527%
A favicon of Mixpanel
Mixpanel
28,3599.53%
A favicon of Heap
Heap
10,3843.49%
A favicon of Sensors Data
Sensors Data
8,6712.91%

Tech Stack of Pendo-Powered Websites

What do Pendo sites run alongside it? Google Tag Manager on 74.28% and Google Analytics on 43.43% of the 17,061 live Pendo domains we read stacks for in October 2026. Segment's 32.3% looks like a data-pipeline habit but is mostly one platform: 5,066 Pendo domains run DNN and Segment together, the hosted sports-club sites. Microsoft Clarity (10.58%) and Hotjar (4.01%) lead session recording, OpenAI shows up on 6.15%, and Zendesk (4.12%) leads support tools ahead of Intercom (1.88%).

Web Analytics

A favicon of Google Analytics
Google Analytics
7,409 (43.43%)
A favicon of Cloudflare Browser Insights
Cloudflare Browser Insights
2,657 (15.57%)
Ahoy
1,203 (7.05%)
A favicon of Snowplow Analytics
Snowplow Analytics
330 (1.93%)
A favicon of Matomo Analytics
Matomo Analytics
231 (1.35%)
A favicon of Site Kit
Site Kit
213 (1.25%)

Tag Management

A favicon of Google Tag Manager
Google Tag Manager
12,673 (74.28%)
A favicon of Adobe DTM
Adobe DTM
211 (1.24%)
A favicon of Tealium
Tealium
84 (0.49%)
A favicon of Ensighten
Ensighten
37 (0.22%)

Heatmaps & Session Recording

A favicon of Microsoft Clarity
Microsoft Clarity
1,805 (10.58%)
A favicon of Hotjar
Hotjar
684 (4.01%)
A favicon of FullStory
FullStory
213 (1.25%)
A favicon of Crazy Egg
Crazy Egg
179 (1.05%)
A favicon of Contentsquare
Contentsquare
105 (0.62%)
A favicon of LogRocket
LogRocket
103 (0.6%)

Customer Data Platform

A favicon of Segment
Segment
5,511 (32.3%)
A favicon of Adobe Experience Platform Identity Service
Adobe Experience Platform Identity Service
191 (1.12%)
A favicon of Merge
Merge
113 (0.66%)
A favicon of Apollo IO
Apollo IO
111 (0.65%)
A favicon of Rudderstack
Rudderstack
67 (0.39%)
A favicon of Salesforce Interaction Studio
Salesforce Interaction Studio
58 (0.34%)

Live Chat & Messaging

A favicon of OpenAI
OpenAI
1,050 (6.15%)
A favicon of Zendesk
Zendesk
703 (4.12%)
A favicon of HubSpot Chat
HubSpot Chat
412 (2.41%)
A favicon of Intercom
Intercom
320 (1.88%)
A favicon of Qualified
Qualified
239 (1.4%)
A favicon of Freshchat
Freshchat
213 (1.25%)

Pendo Customer Reviews with Pros and Cons

G2 reviewers rate Pendo highest for ease of use (86 mentions) and the tight integration of analytics and in-app guidance (77). The most common complaints are limits in guide design and functionality (28 mentions) and a steep learning curve (26), and 21 mentions call Pendo very expensive as usage grows.

Generated from real user reviews on G2

Pros
  • Users appreciate Pendo's ease of use. It simplifies analytics and in-app guidance without engineering help.(86 reviews)
  • Users value the tight integration of analytics and in-app guidance, which makes it easy to connect user behavior insights to actions.(77 reviews)
  • Users praise Pendo's impressive features and ease of use. The tools make customer insights and analytics more effective.(59 reviews)
  • Users highly value Pendo's detailed analytics, which help them make data-driven decisions to improve user engagement and retention.(57 reviews)
  • Users find Pendo's helpful features invaluable for tracking customer interest and collecting reliable feedback efficiently.(49 reviews)
Cons
  • Users find Pendo lacking in user experience and functionality features, particularly with guide design and badge use.(28 reviews)
  • Users find the learning curve steep, with challenges in configuring features and understanding the interface for newcomers.(26 reviews)
  • Users experience limitations in customization and data extraction that hurt efficiency and ease of use with Pendo.(25 reviews)
  • Users face a learning difficulty with Pendo due to complex setup and a non-intuitive interface.(22 reviews)
  • Users find Pendo's pricing to be very expensive, especially as their usage increases over time.(21 reviews)

Expert Analysis: Pendo Growth Trends & Key Signals for Sales Teams in 2026

Elif Arslan
Elif ArslanCMO & Co-founder, TechnologyChecker

I pulled Pendo out of our October 2026 crawl knowing the count would be the hard part, because Pendo lives mostly inside logged-in software. A domain counts here when a page loads Pendo's agent from pendo.io, exposes the pendo object, or the domain publishes a pendo-domain-verification DNS record. That gives 19,478 domains, #4 of the 16 tools we track in Product Analytics with 6.55%, and 9,611 of them matched to a company record (49.3%).

What the count measures

Two kinds of evidence sit in that number. Most of it is the agent itself: in our September and October 2026 crawl passes, 15,885 of the 18,792 domains where we saw Pendo had the agent running and reporting a version. The rest came from a script reference or the DNS record, and that record matters for anyone reading the company list. Pendo's support article on domain verification says the tab that issues it requires SAML SSO in the subscription (checked 11 October 2026). So when Deloitte, HSBC, UPS or Cisco show up here, it's because they verified their domain for single sign-on into Pendo, not because Pendo runs on their homepage. A TXT record can outlive the contract, so treat it as strong evidence of an account at some point.

Sales signal: split a Pendo list by evidence type before outreach. Agent rows tell you where Pendo runs; verification-record rows tell you which enterprises bought it.

Four months on the chart, two causes

The chart reads 12,410 domains in June 2026, 13,476 in July, 17,469 in August, 19,286 in September and 19,478 in October. That's a 57.0% rise, and I wouldn't call it adoption. The set of domains we crawl turns over every month, with dead sites dropping out and newly found ones coming in, and our detection signals for Pendo have widened. The line has gone flat since: September to October added 192 domains (1.0%). Since we began tracking Pendo on 16 March 2026, 4,418 domains have dropped it.

"Pendo is the smallest of the four big product analytics tools on the public web, and the one with the most companies over 10,000 staff. Its share tells you where it isn't visible, not where it isn't used." - Elif Arslan, CMO & Co-founder at TechnologyChecker.io

Sales signal: treat Pendo users as a stable, enterprise-weighted pool. Don't sell them as a fast-growing segment; they're accounts that already pay for product data.

Who the customers are

The size chart has two humps. 54.75% of the 9,032 Pendo companies with a known size have 1 to 10 employees, and 142 have more than 10,000, which is 1.57% and more very large employers than PostHog (112) or Mixpanel (133) reach on far bigger footprints. The base is older too. Only 17.04% of Pendo companies with a founding year date from the 2020s, against 43.23% on PostHog's profile. Pendo's own about page says it serves products used by customers or employees, and its customers page claims more than 14K companies (both checked 11 October 2026).

Sales signal: start with the 605 Pendo companies that have more than 1,000 staff. They already pay for product analytics, and many show up through the single sign-on record rather than a homepage install.

Two platforms in the industry chart

Spectator Sports (10.53%) and Real Estate (10.1%) sit next to Software Development (10.91%) at the top, and neither is a Pendo buyer in the usual sense. 5,066 of the 17,061 live Pendo domains (29.7%) run DNN, Segment and Pendo together, nearly all of them with OneTrust too. That signature belongs to one hosted sports-club website platform (csll.org, for example, redirects to clubs.bluesombrero.com), and 818 of the 856 Spectator Sports companies sit on it. Real Estate has a smaller version: the homeowner portals we opened, such as home.pcam.net and portal.cmgt.org, are Vantaca Home portals that load Pendo and Appcues. I couldn't find one platform behind Religious Institutions (4.21%), so I'm leaving that one unexplained.

Sales signal: strip the DNN-plus-Segment sites before you size a Pendo market. What's left is a software and enterprise list, not a sports one.

A US-first base

The United States holds 7,527 matched companies, 78.3% of 9,611. Brazil (376), Canada (293), the United Kingdom (289) and Australia (164) follow. Per their October profiles, the US share is 42.5% for PostHog, 50.4% for Amplitude and 53.4% for Mixpanel, so Pendo is the most American of the four.

Sales signal: outside North America, Pendo is thin on our data. European vendors selling guidance or analytics will meet Pendo far less often than US ones.

Competitors, and the WalkMe corridor

Searchers want Pendo alternatives, and the honest answer depends on which half of Pendo you're replacing.

ToolDomainsDomains also running Pendo now
PostHog139,813 (Oct 2026)252
Intercom61,897 (Oct 2026 profile)320
Amplitude80,335 (Oct 2026)165
Appcues4,383 (Aug 2026 profile)352
UserGuiding1,970 (Aug 2026 profile)12
Userflow747 (Oct 2026)11
Userpilot524 (Aug 2026 profile)14
WalkMe418 (Aug 2026 profile)22
Whatfix266 (Oct 2026)2

Overlap is low everywhere, and the one corridor that passed our still-both test is misleading. Of the 34 domains that dropped Pendo and now run WalkMe, 33 are credit-union messaging subdomains hosted by Eltropy. Our crawl stopped seeing Pendo on them between 6 and 12 September 2026, and their pages now load WalkMe. The 34th is Boeing, with Pendo gone from media-portal.boeing.com and WalkMe on services.boeing.com. That's one vendor changing its in-app tool, not 34 buyers choosing WalkMe. PostHog is the other name to watch: 103 domains dropped Pendo while running PostHog, against 20 the other way, but 252 of 403 still run both, so it failed the test.

"Thirty-three of the 34 Pendo-to-WalkMe moves happened in one week on one vendor's app. One product decision can look like a market trend if you only count domains." - Elif Arslan, CMO & Co-founder at TechnologyChecker.io

Sales signal: if you sell to platforms that embed guidance tools, the decision sits with the platform, and one deal moves dozens of domains. Find the vendor behind a cluster before you call its end customers.

The stack around Pendo

Percentages here are of the 17,061 live Pendo domains we read stacks for. Google Tag Manager is on 74.28% and Google Analytics on 43.43%. Segment's 32.3% is mostly the sports-club platform again. Microsoft Clarity (10.58%) and Hotjar (4.01%) are the common session recorders, and Zendesk (4.12%) leads support tools ahead of Intercom (1.88%).

Sales signal: session replay vendors have room here, since only about 1 in 10 Pendo domains shows Clarity and fewer show a paid recorder.

What G2 reviewers say

G2's review summaries rate Pendo highest for ease of use (86 mentions) and the link between analytics and in-app guidance (77). The cons are about depth and cost: guide design and functionality limits (28), a steep learning curve (26), customisation and data-extraction limits (25), and 21 mentions of Pendo being very expensive as usage grows. Pendo's pricing page backs up the cost point indirectly: the Base, Core and Ultimate plans all say "Request pricing", and price rises with monthly active users.

Sales signal: renewal season is where alternatives win. Lead with transparent pricing and data export.

Key takeaways

  • #4 in Product Analytics at 6.55% on 19,478 domains in October 2026, a public-web footprint of a mostly in-app product.
  • 142 matched companies have more than 10,000 staff, more than PostHog or Mixpanel.
  • Large-company rows are mostly single sign-on verification records, not homepage installs.
  • 5,066 domains are one sports-club platform; Vantaca portals add a Pendo-plus-Appcues cluster.
  • The Pendo-to-WalkMe corridor is one vendor (Eltropy) on 33 credit-union subdomains.

Sales applications

Outreach template: "Hi [Name], [Company] verified its domain for single sign-on with Pendo, so your team pays for product analytics already. Most enterprise Pendo accounts we track also run Google Tag Manager, and only about 1 in 10 shows Microsoft Clarity. We help with [specific value]."

Targeting strategy: filter Pendo companies with 1,001+ employees in the United States, then drop any domain running DNN with Segment.

Competitive angle: the 352 Pendo-plus-Appcues domains and 320 Pendo-plus-Intercom domains run two guidance tools at once. That's a consolidation pitch for either side.

TechnologyChecker.io tracks 19,478 Pendo domains and 9,611 matched companies from our crawl of 29.9M live business domains. Filter them by size, country, industry and evidence type to build a list.

Frequently Asked Questions

Who uses Pendo?

Software companies and large enterprises, plus a big block of sports-club websites on one hosted platform. Our October 2026 crawl finds Pendo on 19,478 domains. DaVita, TotalEnergies and Global Payments run the Pendo agent on public pages, while Deloitte, HSBC, UPS and Cisco carry the DNS record Pendo issues for single sign-on. Software Development is the top industry at 10.91%.

How many customers does Pendo have?

Pendo's customers page says more than 14K companies use it (checked 11 October 2026). Our October 2026 crawl finds Pendo on 19,478 domains, 9,611 of them matched to a company. Domains are not accounts, and most Pendo installs sit inside logged-in apps a public crawl can't see. Since March 2026, 4,418 domains have dropped Pendo.

What is Pendo's market share?

Pendo holds 6.55% of Product Analytics, #4 of the 16 tools we track there, on 19,478 domains in October 2026. PostHog (46.98%), Amplitude (27%) and Mixpanel (9.53%) are ahead and Heap (3.49%) is behind. The share measures public-web footprint, and Pendo runs mostly inside logged-in products, so the share understates installs a crawl can't see.

What are the best alternatives to Pendo?

For product analytics, PostHog (139,813 domains), Amplitude (80,335) and Mixpanel (28,359) are larger alternatives in our October 2026 crawl. For in-app guides and onboarding, Appcues (4,383 domains), UserGuiding (1,970), Userpilot (524) and WalkMe (418) are the digital adoption rivals, per their August 2026 profiles. Intercom, which also builds product tours, shares 320 domains with Pendo.

Which countries use Pendo the most?

The United States, by a wide margin: 7,527 matched Pendo companies, 78.3% of the 9,611 we matched in October 2026. Brazil is second with 376 (3.9%), then Canada (293), the United Kingdom (289) and Australia (164). That US share is higher than PostHog's 42.5%, Amplitude's 50.4% or Mixpanel's 53.4%, per their October profiles.

What size companies use Pendo?

Both ends of the scale. 54.75% of the 9,032 Pendo companies with a known size have 1 to 10 employees, yet 605 (6.7%) have more than 1,000 and 142 (1.57%) more than 10,000. That 10,001+ count is higher than PostHog's 112 or Mixpanel's 133 in our October 2026 data, despite Pendo's much smaller domain count.

How old are companies that use Pendo?

Among the Pendo domains we could match to a company with a known founding date, the largest group was founded in the 2010s (33.1%), followed by the 2020s (17.04%). That matched subset is drawn from 9,611 companies and is not representative of all 19,478 detected domains. This suggests Pendo is most popular among relatively young companies.

What is the ideal customer profile for Pendo?

The ideal Pendo customer is: Company Size: 1-10 employees (54.75%), Location: US (78.3%), Brazil, Canada, Industry: Software Development (10.91%), Founded: 2010s (33.1%), Stack Signal: Google Tag Manager (74.28%) — based on our analysis of 9,611 enriched companies at TechnologyChecker.io.

Which companies use Pendo?

In our October 2026 crawl, the Pendo agent runs on public pages of DaVita, TotalEnergies' content center, Global Payments' MyAccount portal and the careers sites of AXA and Mount Sinai. Many more large companies, including Deloitte, HSBC, UPS, Cisco and Nike, publish a pendo-domain-verification DNS record, which Pendo issues to customers setting up SAML single sign-on.

What kind of tool is Pendo?

Pendo is a product analytics and in-app guidance platform. Its about page says it combines software usage analytics with in-app guidance and user feedback, for products used by customers or employees (pendo.io, checked 11 October 2026). That makes it a digital adoption platform as much as an analytics tool. Our October 2026 crawl finds Pendo on 19,478 domains.

Who are Pendo's main competitors?

Pendo competes on two fronts. PostHog, Amplitude, Mixpanel and Heap rank beside it in Product Analytics, while WalkMe, Appcues, Userpilot, UserGuiding and Whatfix sell in-app guidance. On our October 2026 data most overlap is coexistence: 352 domains run Pendo with Appcues and 252 with PostHog, and most domains that ever ran both tools still do.

What is the difference between Intercom and Pendo?

Intercom is a customer messaging and support platform that also builds product tours, per its help centre; Pendo starts from product analytics and adds in-app guides. On the public web Intercom is far larger, 61,897 domains per its October 2026 profile against Pendo's 19,478 in October. 320 domains run both, and 36 dropped Pendo while keeping Intercom against 27 the other way.

How does Userflow compare to Pendo?

Userflow is a much smaller tool on the public web. It describes itself as an AI-powered product adoption and onboarding platform (userflow.com, checked 11 October 2026). Our October 2026 crawl finds Userflow live on 747 domains against Pendo's 19,478, and only 11 domains run both, so the two rarely share a customer site.

What types of startups typically use Pendo?

Mostly software companies, though Pendo's base is older than PostHog's. Software Development is Pendo's top industry at 10.91% of matched companies, and 17.04% of Pendo companies with a founding year date from the 2020s, against 43.23% on PostHog's profile. Pendo Free covers analytics, in-app guides, roadmaps and NPS for up to 500 monthly active users (pendo.io, checked 11 October 2026).

Is Pendo similar to Google Analytics?

No, and most Pendo sites keep Google's tools as well. Pendo tracks behaviour inside a product and shows in-app guides; Google Analytics measures website traffic. In our October 2026 crawl, 43.43% of the 17,061 live Pendo domains also run Google Analytics and 74.28% run Google Tag Manager, so teams treat them as separate jobs rather than substitutes.

How expensive is Pendo?

Pendo doesn't publish prices for its paid plans. Its pricing page lists Base, Core and Ultimate with a "Request pricing" button and says price depends on monthly active users and the features you choose. Pendo Free covers up to 500 monthly active users, and a 30-day trial opens the full platform (pendo.io, checked 11 October 2026). 21 G2 review mentions call it very expensive.

What are the key differences between Mixpanel and Pendo?

Mixpanel is the bigger analytics tool on the public web; Pendo adds in-app guides and has a heavier enterprise mix. In October 2026, Mixpanel runs on 28,359 domains (9.53% of Product Analytics) to Pendo's 19,478 (6.55%). Pendo has more companies with over 10,000 staff, 142 against 133, and a higher US share, 78.3% against 53.4%.

Pendo Overview
Customers
19,478
Companies Analyzed
9,611
Market Share
6.55%
Category Rank
#4
Top Country
United States
Top Industry
Software Development
Pendo Customer ICP

Based on 9,611 company data

Company Size
1-10 employees (54.75%)
Location
US (78.3%), Brazil, Canada
Industry
Software Development (10.91%)
Founded
2010s (33.1%)
Stack Signal
Google Tag Manager (74.28%)
About Our Data

These insights include all TechnologyChecker.io detections of Pendo (free & paid plans).

Total Detections2.08B
Detection History+20 Years
Domains Crawled29.9M
Technologies44K+
Company Match Rate49.3%