Companies Using Braze
We detect the Braze web SDK on 3,666 domains, which places it #31 of 100 in Marketing Automation with a 0.30% share. Read that number carefully. Braze is a mobile-first engagement platform, and the great majority of what it does happens inside iOS and Android apps, where a web crawl cannot see it. What we measure here is the subset of customers who also run its JavaScript SDK on a website, so 3,666 is a floor on Braze's customer base, not a measure of it.
The companies using Braze make that plain. Even on this small web footprint the list includes Burger King, KFC, Goldman Sachs, the NBA, JetBlue, Intuit, Dow Jones and Canadian Tire. Retail leads the industry mix at 7.93%, followed by technology at 5.88% and financial services at 5.19%, with hospitality, restaurants and spectator sports close behind. This is a consumer-brand product, and the size distribution agrees: only 32.27% of matched companies have 1 to 10 employees, the lowest proportion of any platform in this category.
Published Apr 21, 2026 · Updated Aug 31, 2026 · Data analysed on August 31, 2026.
Braze Usage Statistics
Braze's web SDK is on 3,666 domains in our most recent monthly crawl, against 2,787 in June 2026. The three points here cover the current crawl window only, and our coverage widened across the same months, so treat the latest figure as the current count rather than reading the line as a growth rate. Separately, 1,182 domains have dropped a Braze detection since we began tracking in March 2026. Because so much Braze activity is in-app, a domain leaving this dataset has not necessarily left Braze.
List of Companies Using Braze
Download all 3,666 Braze customers with full company data, or create a signal to track when companies start or stop using Braze.
| Company | Detection URL | Domain | Country | Industry | Employees | Type | Founded | |
|---|---|---|---|---|---|---|---|---|
| www.bk.com | bk.com | United States | Restaurants | 10001+ | Public Company | 1954 | https://linkedin.com/company/burger-king | |
| kfc.com | kfc.com | United States | Restaurants | 10001+ | Public Company | 1952 | https://linkedin.com/company/kfc | |
| www.goldmansachs.com | goldmansachs.com | United States | Financial Services | 10001+ | Public Company | 1869 | https://linkedin.com/company/goldman-sachs | |
| triangle.canadiantire.ca | canadiantire.ca | Canada | Retail | 10001+ | Public Company | 1922 | https://linkedin.com/company/canadian-tire | |
| nba.com | nba.com | United States | Spectator Sports | 1001-5000 | Privately Held | 1973 | https://linkedin.com/company/national-basketball-association | |
| analog.com | analog.com | United States | Semiconductor Manufacturing | 10001+ | Public Company | 1965 | https://linkedin.com/company/analog-devices | |
| shop.whataburger.com | whataburger.com | United States | Restaurants | 10001+ | Privately Held | 1950 | https://linkedin.com/company/whataburger | |
| developer.dowjones.com | dowjones.com | United States | Online Media | 1001-5000 | Public Company | 1882 | https://linkedin.com/company/dow-jones | |
| ttlc.intuit.com | intuit.com | United States | Software Development | 10001+ | Public Company | 1983 | https://linkedin.com/company/intuit | |
| www.jetblue.com | jetblue.com | United States | Airlines and Aviation | 10001+ | Public Company | 1999 | https://linkedin.com/company/jetblue |
Show 40 more Braze using companies as demo data
| Company | Detection URL | Country | Industry | Employees | Type | Founded | ||
|---|---|---|---|---|---|---|---|---|
| direc.tv | direc.tv | United States | Entertainment | 10001+ | Public Company | 1994 | https://linkedin.com/company/directv | |
| shop.globe.com.ph | globe.com.ph | Philippines | Telecommunications | 5001-10000 | Public Company | — | https://linkedin.com/company/globe-telecom | |
| kmart.com.au | kmart.com.au | Australia | Retail | 10001+ | Public Company | 1969 | https://linkedin.com/company/kmart-australia-limited | |
| maccosmetics.com | maccosmetics.com | United States | Personal Care Product Manufacturing | 10001+ | Public Company | 1984 | https://linkedin.com/company/mac-cosmetics | |
| gianteagle.com | gianteagle.com | United States | Retail Groceries | 10001+ | Privately Held | 1931 | https://linkedin.com/company/giant-eagle | |
| www.bedbathandbeyond.com | bedbathandbeyond.com | United States | Retail | 501-1000 | Public Company | 1971 | https://linkedin.com/company/bed-bath-and-beyond | |
| smartfit.com.br | smartfit.com.br | Brazil | Wellness and Fitness Services | 5001-10000 | Privately Held | 2009 | https://linkedin.com/company/smart-fit | |
| nespresso.com | nespresso.com | Switzerland | Food and Beverage Services | 5001-10000 | Public Company | 1986 | https://linkedin.com/company/nestl-nespresso | |
| www.wsj.com | wsj.com | United States | Newspaper Publishing | 1001-5000 | Public Company | 1889 | https://linkedin.com/company/the-wall-street-journal | |
| bgca.org | bgca.org | United States | Non-profit Organizations | 501-1000 | Nonprofit | 1906 | https://linkedin.com/company/bgcaclubs | |
| www.udemy.com | udemy.com | United States | E-Learning Providers | 1001-5000 | Public Company | 2010 | https://linkedin.com/company/udemy | |
| help.nationalgeographic.com | nationalgeographic.com | United States | Book and Periodical Publishing | 1001-5000 | Public Company | — | https://linkedin.com/company/national-geographic | |
| finishline.com | finishline.com | United States | Retail | 10001+ | Privately Held | 1982 | https://linkedin.com/company/jd-finish-line | |
| uhaul.com | uhaul.com | United States | Retail | 10001+ | Public Company | 1945 | https://linkedin.com/company/u-haul-international-inc- | |
| www.tropicalsmoothiecafe.com | tropicalsmoothiecafe.com | United States | Restaurants | 51-200 | Privately Held | 1997 | https://linkedin.com/company/tropical-smoothie-cafe | |
| order.hardees.com | hardees.com | United States | Food and Beverage Services | 5001-10000 | Privately Held | 2014 | https://linkedin.com/company/hardeesrestaurants | |
| petz.com.br | petz.com.br | Brazil | Retail | 5001-10000 | Privately Held | 2002 | https://linkedin.com/company/petz | |
| www.ussoccer.com | ussoccer.com | United States | Spectator Sports | 51-200 | Nonprofit | 1913 | https://linkedin.com/company/united-states-soccer-federation | |
| investor.shakeshack.com | shakeshack.com | United States | Hospitality | 5001-10000 | Public Company | 2004 | https://linkedin.com/company/shakeshack | |
| grubhub.com | grubhub.com | United States | Technology, Information and Internet | 1001-5000 | Public Company | 2004 | https://linkedin.com/company/grubhub-seamless | |
| cineplex.com | cineplex.com | Canada | Entertainment Providers | 10001+ | Public Company | 1920 | https://linkedin.com/company/cineplex-entertainment | |
| www.loandepot.com | loandepot.com | United States | Financial Services | 5001-10000 | Public Company | 2010 | https://linkedin.com/company/loandepot | |
| sofi.com | sofi.com | United States | Financial Services | 1001-5000 | Privately Held | 2011 | https://linkedin.com/company/sofi | |
| draftkings.com | draftkings.com | United States | Mobile Gaming Apps | 1001-5000 | Public Company | 2012 | https://linkedin.com/company/draftkings-inc- | |
| holidays.omanair.com | omanair.com | Oman | Airlines and Aviation | 5001-10000 | Public Company | 1993 | https://linkedin.com/company/omanair | |
| maximintegrated.com | maximintegrated.com | United States | Semiconductor Manufacturing | 5001-10000 | Public Company | 1983 | https://linkedin.com/company/maxim-integrated | |
| www.discoverasr.com | discoverasr.com | Singapore | Hospitality | 5001-10000 | Privately Held | 1984 | https://linkedin.com/company/the-ascott-limited | |
| atm.moniepoint.com | moniepoint.com | United Kingdom | Financial Services | 1001-5000 | Privately Held | 2015 | https://linkedin.com/company/moniepoint-inc | |
| yemeksepeti.com | yemeksepeti.com | Turkey | Technology, Information and Internet | 1001-5000 | Privately Held | 2001 | https://linkedin.com/company/yemeksepeti | |
| checkin.jetstar.com | jetstar.com | Australia | Airlines and Aviation | 5001-10000 | Public Company | 2004 | https://linkedin.com/company/jetstar-airways | |
| www.foxsports.com | foxsports.com | United States | Broadcast Media Production and Distribution | 1001-5000 | Public Company | 1994 | https://linkedin.com/company/foxsports | |
| benihana.com | benihana.com | United States | Restaurants | 5001-10000 | Privately Held | 1964 | https://linkedin.com/company/benihana | |
| www.parfois.com | parfois.com | Portugal | Retail | 1001-5000 | Privately Held | — | https://linkedin.com/company/parfois | |
| www.realtor.com | realtor.com | United States | Software Development | 1001-5000 | Public Company | 1996 | https://linkedin.com/company/realtor-com | |
| pgatour.com | pgatour.com | United States | Spectator Sports | 501-1000 | Nonprofit | 2020 | https://linkedin.com/company/pga-tour | |
| order.carlsjr.com | carlsjr.com | United States | — | 201-500 | — | — | https://linkedin.com/company/carls-jr | |
| www.foxnews.com | foxnews.com | United States | Broadcast Media Production and Distribution | 1001-5000 | Public Company | 1996 | https://linkedin.com/company/fox-news-channel | |
| vivaaerobus.com | vivaaerobus.com | Mexico | Airlines and Aviation | 1001-5000 | Privately Held | 2006 | https://linkedin.com/company/vivaaerobus | |
| apparel.onepeloton.com | onepeloton.com | United States | Wellness and Fitness Services | 1001-5000 | Public Company | 2011 | https://linkedin.com/company/peloton-interactive- | |
| www.marks.com | marks.com | Canada | Retail | 5001-10000 | Public Company | 1977 | https://linkedin.com/company/markscanada |
There are 3,666 companies and websites using Braze, sign up to download the entire Braze dataset.
Recognisable brands using Braze that we detect directly:
- Burger King - Quick-service restaurant group
- KFC - Quick-service restaurant group
- Goldman Sachs - Investment bank
- NBA - Professional basketball league
- JetBlue - US airline
- Intuit - Financial software company
- Dow Jones - Business news and information publisher
- Canadian Tire - Canadian retail group
- Whataburger - US restaurant chain
- Analog Devices - Semiconductor manufacturer
Which Countries Use Braze the Most?
The United States leads with 757 matched companies, and the striking feature is second place: Australia at 219, ahead of the United Kingdom at 99 and Germany at 85. Australia is roughly a fifth of the US figure on a population base about a thirteenth the size, which is a far stronger showing than that country makes in most categories we measure. Canada (43), New Zealand (34), Spain (31) and South Korea (25) follow. The concentration in English-speaking consumer markets fits a platform sold to retail, airline and quick-service restaurant brands.
Share of the 1,666 Braze domains we matched to a company record — 45.4% of the 3,666 we detect. Top 15 countries shown, so these do not sum to 100%. Domains with no matching company record are not represented here and skew small and independent.
Braze Market Share Among Marketing Automation
Braze holds 0.30% of the Marketing Automation category on web detections and ranks #31 of 100. That ranking is the least informative number on this page. The category is led by HubSpot at 583,796 domains and HighLevel at 109,442, both of which are web-first products that install a tag on every customer site. Braze sells to consumer brands whose primary channel is a mobile app, so it is being ranked on the one surface where it is least visible. Compare the customer lists rather than the shares: few of the platforms above Braze here count Burger King, Goldman Sachs or the NBA among their detected users.
Top Competitors by Market Share
Braze Customers by Company Size & Age
Braze has the most enterprise-weighted distribution in this category. Only 32.27% of matched companies have 1 to 10 employees, where the category leaders sit above 60%, and 19.80% have 51 to 200. A further 9.42% are in the 201 to 500 band and 1.59% have more than 10,000 employees. Roughly one matched company in seven has more than 500 staff. For a platform priced on monthly active users rather than seats, that is the expected shape: the buyer is a brand with a large audience, not a small team with a large headcount.
Company Size Distribution
Company Age (Founded Decade)
What Industries Use Braze the Most?
Retail leads at 7.93%, then Technology, Information and Internet (5.88%), Financial Services (5.19%), Hospitality (5.13%), Restaurants (4.51%) and Spectator Sports (4.03%). That last entry is unusual and worth pausing on: sports teams and leagues appear here far more than in any other marketing platform we profile, because their business is re-engaging a large, emotionally invested audience on a fixed schedule, which is exactly what Braze is built for. Retail, hospitality and restaurants together account for more than 17% and describe the same pattern.
Retail brands using Braze form the largest vertical at 7.93% of matched companies, and restaurant groups on Braze add a further 4.51%, with Burger King, KFC and Whataburger all detected. Financial services companies using Braze account for 5.19%, including Goldman Sachs and Intuit, which is notable because messaging in regulated finance carries consent and record-keeping obligations that many engagement tools do not meet. Hospitality (5.13%) and spectator sports (4.03%) round out a customer base defined by audience size rather than company size.
Braze Alternatives & Competitors
Braze is measured here against the whole Marketing Automation category, which mixes products that do very different jobs. HubSpot (583,796 domains) and HighLevel (109,442) lead it, but both are web-first tools whose tag lands on every customer's site, while Braze's centre of gravity is in mobile apps. Its real competitive set is narrower: Customer.io, Salesforce Marketing Cloud and the enterprise engagement suites, and the switching data below covers those rather than the category leaders.
| Technology | Domains | Market Share |
|---|---|---|
| 583,796 | 47.55% | |
| 109,442 | 8.91% | |
| 49,175 | 4% | |
![]() | 34,319 | 2.8% |
| 30,034 | 2.45% |
Braze Customer Migration
Counts are domains observed switching since we began tracking in March 2026, and the numbers are small enough that only the ratios are meaningful. Braze's clearest result is against Customer.io: 56 domains arrived and 14 left, a 4:1 margin in Braze's favour, which is the closest thing in this data to a like-for-like contest since both are developer-oriented behavioural messaging platforms. Against HubSpot the flow runs the other way, 36 in and 64 out, but that is mostly a different decision: a company consolidating onto an all-in-one marketing suite is not usually replacing a mobile engagement platform with one.
| Competitor | Gained | Lost | Net |
|---|---|---|---|
+18 | -36 | -18 | |
+21 | -13 | +8 | |
+2 | -12 | -10 | |
+2 | -4 | -2 | |
0 | -3 | -3 | |
+1 | 0 | +1 | |
0 | -1 | -1 |
Tech Stack of Braze-Powered Websites
Braze domains are built by engineering teams rather than assembled from templates. Google Analytics appears on 80.16% and Cloudflare fronts 53.07%, with Amazon CloudFront on 24.85%, but WordPress reaches only 15.90%, roughly a third of the rate we see across this category. The presence of Naver Analytics on 10.41% is a genuine signal rather than noise: it points at South Korean consumer brands, which matches South Korea appearing in the top eight countries.
Web Analytics
CMS & Website Builders
CDN
JavaScript Libraries
Ecommerce Platforms
Braze Customer Reviews with Pros and Cons
Based on aggregated G2 reviews, Braze scores highest for the breadth of its cross-channel messaging. The most common criticism concerns the learning curve and setup effort.
Generated from real user reviews on G2
- Users value the ease of use of Braze, praising its intuitive tools for journey building and customer targeting.(364 reviews)
- Users highlight Braze's intuitive design, enabling easy learning and effective campaign management through powerful features and integrations.(188 reviews)
- Users value Braze for its flexibility and intuitive learning, enabling scalable solutions and personalized user experiences.(148 reviews)
- Users commend the responsive customer support of Braze, enhancing their overall experience and ease of use.(142 reviews)
- Users appreciate the user-friendly design of Braze, enabling effective multi-channel management and engagement.(138 reviews)
- Users find missing features in Braze limit engagement and complicate campaign management significantly.(140 reviews)
- Users face a significant learning curve with Braze, struggling with technical aspects like Liquid coding initially.(139 reviews)
- Users find Braze's reporting and usability limitations frustrating, especially for simpler survey applications.(91 reviews)
- Users find Braze's analytics and reporting features limited, requiring workarounds and lacking flexibility for simple use cases.(81 reviews)
- Users face a steep learning curve with Braze, finding it challenging to become proficient, especially with advanced features.(79 reviews)
Expert Analysis: Braze Growth Trends & Key Signals for Sales Teams in 2026

Braze appears on 3,666 domains in our crawl, of which 1,666 could be matched to a company record. Before any of that means anything, the measurement has to be stated plainly: we detect Braze's JavaScript web SDK. Braze is a mobile-first platform, so the majority of its actual messaging volume runs through iOS and Android apps that a web crawl never touches.
1. Why the ranking is the wrong number to read
Braze ranks #31 of 100 in Marketing Automation on 0.30% share. That is a true statement about web detections and a misleading one about the market. The platforms above it are mostly web-first: HubSpot (583,796 domains) and HighLevel (109,442) both work by putting a tag on a customer's website, so their domain counts track their customer counts closely. Braze does not work that way.
The customer list settles it. On a footprint of 3,666 domains we detect Burger King, KFC, Goldman Sachs, the NBA, JetBlue, Intuit, Dow Jones, Canadian Tire, Whataburger and Analog Devices. Very few of the platforms ranked above Braze can show a comparable roster on any footprint.
"Braze is the clearest case on this site of a ranking measuring visibility rather than market position. A category built on web tags will always rank a mobile-first product near the bottom, no matter who its customers are." - Mehmet Suleyman, CEO at TechnologyChecker.io
2. The audience is large, not the company
Braze has the most enterprise-weighted size distribution in its category. Only 32.27% of matched companies have 1 to 10 employees, against more than 60% for the category leaders, and 19.80% sit in the 51 to 200 band with 1.59% above 10,000 staff.
That shape follows directly from how the product is sold. Braze is priced on monthly active users, so the qualifying customer is one with a large audience to re-engage, which is not the same as a large payroll. A 250-person direct-to-consumer brand with four million app users is a better fit than a 5,000-person manufacturer with none.
Sales Signal: Headcount is a poor qualifier here. Audience size, app presence and messaging frequency are the real filters, and the industry mix below is a better proxy for them.
3. Retail, restaurants and, unusually, sport
Retail leads at 7.93%, then Technology, Information and Internet (5.88%), Financial Services (5.19%), Hospitality (5.13%), Restaurants (4.51%) and Spectator Sports (4.03%).
Spectator sports at 4% is the outlier and the most revealing entry in the table. Sports organisations barely register in other marketing platforms we profile. They show up here because their problem is Braze's problem exactly: a very large, emotionally committed audience that must be reached on a fixed schedule around fixtures, across push, email and in-app at once. Retail, hospitality and restaurants together pass 17% and describe the same job at a different cadence.
Sales Signal: Financial services at 5.19%, with Goldman Sachs and Intuit detected, is the segment worth attention. Regulated messaging carries consent and record-keeping requirements that rule out most lighter-weight engagement tools, so competitive pressure there is lower than the category share suggests.
4. Geography, and an Australian anomaly
The United States leads with 757 matched companies. Second is Australia at 219, ahead of the United Kingdom (99) and Germany (85). Australia reaching roughly 29% of the US figure is far above its usual showing in our data, and it holds even though the Australian market is a fraction of the American one.
New Zealand (34) and South Korea (25) also appear in the top eight. The South Korean presence is corroborated independently in the technology stack, where Naver Analytics turns up on 10.41% of Braze domains.
5. Switching, and what it does not tell you
These are counts of domains observed switching since March 2026, so read ratios rather than totals.
The meaningful contest is with Customer.io: 56 domains in against 14 out, a 4:1 margin in Braze's favour. Both products do behavioural messaging for engineering-led teams, so that corridor is close to like-for-like and it runs clearly one way.
Against HubSpot the flow reverses, 36 in and 64 out. I would not read that as HubSpot beating Braze on the merits. It is a different purchase: a company consolidating marketing, CRM and email into one suite is not usually swapping out a mobile engagement platform, and on the web surface we measure, a consolidation looks identical to a replacement.
6. An engineering-built web presence
Google Analytics appears on 80.16% of Braze domains and Cloudflare fronts 53.07%, with Amazon CloudFront on 24.85%. The number that stands out is WordPress at just 15.90%, roughly a third of the rate across this category.
Braze customers are not assembling sites from templates and adding a marketing tag. They are running custom front ends with a CDN in front, which is what you would expect of brands whose primary product is an app and whose website is one channel among several.
Sales Signal: The low WordPress share is a useful negative filter. Prospects that look like Braze customers are rarely found in the WordPress-plugin ecosystem where most marketing tools prospect.
Frequently Asked Questions
Who uses Braze?
We detect Braze on 3,666 domains, including Burger King Company LLC, KFC Corporation, Goldman Sachs. A detection means the technology is present on that domain, which for large organisations is often a single storefront or subdomain rather than a company-wide deployment. Among domains we matched to a company with a resolved industry, the most common is Retail (7.93%).
How many customers does Braze have?
We detect 3,666 domains running Braze across our monthly crawl of live business domains. Company data could be matched for 1,666 of them (45.4%), and every company-size, industry and country breakdown on this page describes that matched subset rather than the full detected base. A further 1,182 domains carried a Braze detection previously and no longer do.
What is Braze's market share?
Braze holds 0.3% of the Marketing Automation category, ranking #31. This is a share of the domains we detect running a platform in this category — not a share of all websites, and not a share of spending — so it is not directly comparable to figures published on other denominators.
What are the best alternatives to Braze?
The top alternatives to Braze include HubSpot (47.55% market share), HighLevel (8.91% market share), Salesforce Marketing Cloud Account Engagement (4% market share), WonderPush (2.8% market share) — measured as a share of the domains we detect running a platform in this category.
Which countries use Braze the most?
United States leads with 757 matched Braze domains, followed by Australia (219), United Kingdom (99), Germany (85), Canada (43). These are counts within the 1,666 domains we could match to a company record, not the full detected base.
What size companies use Braze?
The most common company size is 1-10 employees, representing 32.27% of the Braze domains we could match to a company record and size — a subset of 1,666 matched companies, not of all 3,666 detected domains. This is followed by 11-50 employees (23.74%) and 51-200 employees (19.8%).
How old are companies that use Braze?
Among the Braze domains we could match to a company with a known founding date, most were founded in the 2010s (41.45%), followed by the 2000s (18.46%). That matched subset is drawn from 1,666 companies and is not representative of all 3,666 detected domains. This suggests Braze is most popular among relatively young companies.
What is the ideal customer profile for Braze?
The ideal Braze customer is: Company Size: 51-500 employees, Industry: Retail, restaurants, media, or sport, Channel: Mobile app with a large active audience, Location: US, Australia, or UK, Founded: 2010-2019 — based on our analysis of 1,666 enriched companies at TechnologyChecker.io.
Is Braze a customer engagement platform?
Yes. Braze is an enterprise customer engagement platform (CEP) that unifies push notifications, email, SMS, in-app messages, Content Cards, and WhatsApp into a single orchestration layer. Our crawl data shows 3,666 domains running the Braze web SDK, most running on mobile-first consumer apps and loyalty subdomains rather than primary marketing websites, based on our detection data at TechnologyChecker.io.
Which large brands do you detect using Braze?
The Braze web SDK is detected on domains belonging to Burger King, KFC, Goldman Sachs, Canadian Tire, the NBA, Analog Devices, Whataburger, Dow Jones, Intuit and JetBlue, among others. Bear in mind that a detection means the SDK is present on that domain, which for a large brand is usually one property rather than the whole estate, and it tells you nothing about the scale of the mobile deployment behind it.
Why does Braze show so few domains compared with HubSpot?
Because the two products live on different surfaces. HubSpot works by placing a tag on a customer's website, so its domain count tracks its customer count closely and reaches 583,796. Braze is mobile-first: most of its messaging runs inside iOS and Android apps, which a web crawl cannot see. The 3,666 domains we detect are the subset of Braze customers who also run its JavaScript web SDK, so the figure is a floor on its customer base rather than a measure of it.
Is Braze a competitor to Salesforce?
Yes, Braze competes directly with Salesforce Marketing Cloud and Data Cloud for enterprise customer engagement budget. Braze tends to win with mobile-first consumer brands (streaming, food delivery, fintech), while Salesforce wins in industries where it already has CRM lock-in. Pricing is similar at six figures per year. Braze went public in November 2021 on NASDAQ under ticker BRZE and posted $738.2M in FY2026 revenue, growing into Salesforce's most credible CEP challenger.
Is Braze similar to Mailchimp?
Not really. Mailchimp is an SMB email marketing tool with 283,000+ active customers at price points starting free. Braze is an enterprise cross-channel CEP with roughly 3,100 active customers at $60K+ per year. Our migration data shows 242 companies switched from Mailchimp to Braze, but 306 companies went the other direction, confirming that the two serve different budgets and use cases.
What are the cons of Braze?
Based on 1,510 G2 sentiment mentions, the top Braze cons are a steep learning curve around Liquid coding (139 mentions), limited native reporting and analytics (172 combined mentions across two sentiment clusters), and missing features that complicate campaign management (140 mentions). Most teams pipe Braze events into Hotjar, Snowplow, or external BI tools to compensate.
How much does Braze typically cost?
Braze does not publish pricing. Spendbase procurement data puts the average annual contract at $88,506, while Vendr reports enterprise deals typically start around $250,000 per year and scale into the millions for accounts like IBM or Goldman Sachs. Pricing is value-based rather than seat-based, scaling with monthly active users, channels, and data storage. There is no free tier.
Is Braze a CRM or a CDP?
Neither. Braze is a customer engagement platform (CEP), which sits downstream of a CRM or CDP. Most Braze customers integrate it with a CRM like Salesforce and a CDP like Segment, mParticle, or Amperity. Our tech stack data shows Braze users heavily co-adopt Hotjar and Snowplow for analytics, which indicates the typical stack is CDP + Braze + analytics, not Braze as a standalone system of record.
What kind of companies use Braze?
Consumer brands with large audiences rather than large payrolls. Retail leads at 7.93% of matched companies, followed by technology (5.88%), financial services (5.19%), hospitality (5.13%), restaurants (4.51%) and spectator sports (4.03%). Only 32.27% have 1 to 10 employees, the lowest share of any platform in this category, and 1.59% have more than 10,000. Braze is priced on monthly active users, so the qualifying trait is audience size, not headcount.
Is Braze good for B2B businesses?
The data suggests it is built for B2C. The leading industries are retail, hospitality, restaurants and spectator sports, all of which involve reaching a large consumer audience on a recurring schedule. Technology and financial services do appear at 5.88% and 5.19%, but companies such as Intuit and Goldman Sachs are reaching retail customers rather than running account-based B2B campaigns. For B2B demand generation the platforms in this category with a CRM at the centre are a closer fit.
When was Braze founded?
Braze was incorporated in 2011 as Appboy, founded in New York by Bill Magnuson, Mark Ghermezian, and Jon Hyman after a 2011 Android hackathon. The company rebranded to Braze in November 2017. Our detection crawl first picked up Braze in August 2016, about a year before the rebrand. Braze went public on NASDAQ under ticker BRZE in November 2021.
What is Braze mostly used for?
Our detection data shows Braze is most often deployed on mobile-first subdomains and loyalty microsites, not primary corporate domains. Typical use cases are push notifications for food delivery apps (Deliveroo, Instacart), loyalty messaging for restaurant chains (Burger King, Dairy Queen), streaming engagement (Max reports 18% more viewers for movie debuts, Showmax 204% subscriber growth), and cross-channel onboarding for fintech. Braze itself powered 7.8 billion monthly active users in late 2025.
Does Braze integrate with CDPs like Segment?
Yes. Braze has native integrations with Segment, mParticle, Amperity, Tealium, and RudderStack, plus direct warehouse syncs via Snowflake and BigQuery. Our tech stack data shows 6.14% of Braze customers use Snowplow for event collection, confirming the CDP-plus-CEP architecture is common. Braze's Currents product also streams raw event data back to a customer's warehouse for analysis.
Based on 1,666 company data
These insights include all TechnologyChecker.io detections of Braze (free & paid plans).
