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Companies Using Optimizely

Our database tracks 23,867 companies using Optimizely, from digital-native startups to Fortune 500 brands that use Optimizely like IBM, Starbucks, Nike, and Unilever. Optimizely reported $400M ARR in May 2024 and serves over 10,000 businesses globally. Below you'll find a full list of companies using Optimizely with market share, industry breakdowns, and geographic data.

Optimizely holds a 7.12% share of the personalization market, ranking #2 in the category. The top companies using Optimizely include 40% of Interbrand's Top 100 global brands running A/B tests and personalization at scale, while thousands of smaller websites using Optimizely span retail, financial services, and healthcare. Data updated monthly across 29.6M domains.

Published Apr 4, 2026 · Updated Apr 4, 2026 · Data analysed on April 4, 2026.

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Optimizely Usage Statistics

Optimizely has grown from 2 detected domains in October 2010 to 24,413 active domains at its peak in December 2024. The platform hit an inflection point in 2018-2019 when active domains nearly doubled from 4,879 to 9,019 in 18 months, coinciding with the Episerver acquisition. Growth accelerated sharply after the Optimizely One launch in late 2023, jumping from 13,008 to 18,597 in one year. Optimizely reported processing 70,000+ experiments and 390 billion test impressions in the 12 months leading to May 2024. Recent months show a pullback to 19,319 by July 2025.

List of Companies Using Optimizely

Our verified list of companies using Optimizely on TechnologyChecker.io covers brands that use Optimizely across every industry, size, and geography, from Deloitte and IBM to UNICEF and the Salvation Army. Many of the websites using Optimizely in this database deploy the platform on specific subdomains, product microsites, or internal tools rather than site-wide.

Download all 23,867 Optimizely customers with full company data, or create a signal to track when companies start or stop using Optimizely.

Verified list of companies and websites using Optimizely — sorted by company size. Data from TechnologyChecker's monthly crawl of 29.6M domains.
CompanyDetection URLDomainCountryIndustryEmployeesTypeFoundedLinkedIn
Deloitte logoDeloitte
deloitte.comdeloitte.comUnited StatesBusiness Consulting and Services10001+Privately Held1900https://linkedin.com/company/deloitte
IBM logoIBM
ibm.comibm.comUnited StatesIT Services and IT Consulting10001+Public Company1911https://linkedin.com/company/ibm
Siemens AG logoSiemens AG
community.sw.siemens.comsiemens.comGermanyAutomation Machinery Manufacturing10001+Public Company1847https://linkedin.com/company/siemens
Bank of America logoBank of America
appb1.paymentsinvoicing.bankofamerica.combankofamerica.comUnited StatesBanking10001+Public Company1998https://linkedin.com/company/bank-of-america
HSBC logoHSBC
internationalservices.hsbc.comhsbc.comUnited KingdomFinancial Services10001+Public Company1865https://linkedin.com/company/hsbc
FedEx Corporation logoFedEx Corporation
fedex.comfedex.comUnited StatesFreight and Package Transportation10001+Public Company1973https://linkedin.com/company/fedex
Starbucks logoStarbucks
starbucks.comstarbucks.comUnited StatesRetail10001+Public Company1971https://linkedin.com/company/starbucks
HP logoHP
hp.comhp.comUnited StatesIT Services and IT Consulting10001+Public Company2011https://linkedin.com/company/hp
Ford logoFord
ford.comford.comUnited StatesMotor Vehicle Manufacturing10001+Public Company1903https://linkedin.com/company/ford-motor-company
Uber Technologies logoUber Technologies
uber.comuber.comUnited StatesInternet Marketplace Platforms10001+Public Company2009https://linkedin.com/company/uber-com
Show 40 more Optimizely using companies as demo data
CompanyDetection URLCountryIndustryEmployeesTypeFounded
Unilever PLC logoUnilever PLC
campaigns.unilever.comunilever.comUnited KingdomManufacturing10001+Public Company1872https://linkedin.com/company/unilever
UBS logoUBS
adviceadvantage.ubs.comubs.comSwitzerlandFinancial Services10001+Public Company1862https://linkedin.com/company/ubs
State Farm logoState Farm
statefarm.comstatefarm.comUnited StatesInsurance10001+Privately Held1922https://linkedin.com/company/state_farm
Ericsson logoEricsson
ericsson.comericsson.comSwedenTelecommunications10001+Public Company1876https://linkedin.com/company/ericsson
ADP logoADP
adp.comadp.comUnited StatesHuman Resources Services10001+Public Company1949https://linkedin.com/company/adp
Scotiabank logoScotiabank
smart-investor-digital.scotiabank.comscotiabank.comCanadaBanking10001+Public Company1832https://linkedin.com/company/scotiabank
IKEA logoIKEA
ikea.comikea.comNetherlandsRetail10001+Privately Held1943https://linkedin.com/company/ikea
Nike logoNike
nike.comnike.comUnited StatesRetail10001+Public Company1972https://linkedin.com/company/nike
Pizza Hut logoPizza Hut
pizzahut.compizzahut.comUnited StatesRestaurants10001+Public Company1958https://linkedin.com/company/pizza-hut
Salesforce logoSalesforce
salesforce.comsalesforce.comUnited StatesSoftware Development10001+Public Company1999https://linkedin.com/company/salesforce
Publix logoPublix
publix.compublix.comUnited StatesRetail10001+Privately Held1930https://linkedin.com/company/publix-super-markets
American Express logoAmerican Express
americanexpress.comamericanexpress.comUnited StatesFinancial Services10001+Public Company1850https://linkedin.com/company/american-express
Costco logoCostco
baliblinds.costco.comcostco.comUnited StatesRetail10001+Public Company1983https://linkedin.com/company/costco-wholesale
JPMorgan Chase & Co. logoJPMorgan Chase & Co.
retirementlink.jpmorgan.comjpmorgan.comUnited StatesFinancial Services10001+Public Companyhttps://linkedin.com/company/jpmorgan
United Airlines logoUnited Airlines
united.comunited.comUnited StatesAirlines and Aviation10001+Public Company1926https://linkedin.com/company/united-airlines
Chick-fil-A logoChick-fil-A
chick-fil-a.comchick-fil-a.comUnited StatesRestaurants10001+Privately Held1946https://linkedin.com/company/chick-fil-a-restaurants
LG logoLG
lg.comlg.comSouth KoreaComputers and Electronics Manufacturing10001+Public Company1958https://linkedin.com/company/lg-electronics
Randstad logoRandstad
randstad.comrandstad.comNetherlandsHuman Resources Services10001+Public Company1960https://linkedin.com/company/randstad
GE Healthcare logoGE Healthcare
gehealthcare.comgehealthcare.comUnited StatesHospitals and Health Care10001+Public Company1892https://linkedin.com/company/gehealthcare
AbbVie logoAbbVie
dev-thoughtspot.abbvie.comabbvie.comUnited StatesPharmaceutical Manufacturing10001+Public Company2013https://linkedin.com/company/abbvie
KPMG logoKPMG
kpmg.comkpmg.comUnited StatesFinancial Services10001+Partnershiphttps://linkedin.com/company/kpmg-us
Northwell Health logoNorthwell Health
northwell.edunorthwell.eduUnited StatesHospitals and Health Care10001+Nonprofit1997https://linkedin.com/company/northwell-health
Cleveland Clinic logoCleveland Clinic
clevelandclinic.orgclevelandclinic.orgUnited StatesHospitals and Health Care10001+Nonprofit1921https://linkedin.com/company/cleveland-clinic
UNICEF logoUNICEF
unicef.orgunicef.orgUnited StatesNon-profit Organizations10001+Nonprofit1946https://linkedin.com/company/unicef
Mayo Clinic logoMayo Clinic
mayoclinic.orgmayoclinic.orgUnited StatesHospitals and Health Care10001+Nonprofit1978https://linkedin.com/company/mayo-clinic
FIS logoFIS
fisglobal.comfisglobal.comUnited StatesIT Services and IT Consulting10001+Public Company1968https://linkedin.com/company/fis
Coldwell Banker logoColdwell Banker
coldwellbankerhomes.comcoldwellbankerhomes.comUnited StatesReal Estate1001-5000Privately Held1906https://linkedin.com/company/cbrealty
BBC logoBBC
bbc.co.ukbbc.co.ukUnited KingdomBroadcast Media Production and Distribution10001+Public Company1922https://linkedin.com/company/bbc
Adobe logoAdobe
commercemarketplace.adobe.comadobe.comUnited StatesSoftware Development10001+Public Company1982https://linkedin.com/company/adobe
Four Seasons Hotels and Resorts logoFour Seasons Hotels and Resorts
fourseasons.comfourseasons.comCanadaHospitality10001+Privately Held1961https://linkedin.com/company/four-seasons-hotels-and-resorts
Marks & Spencer logoMarks & Spencer
marksandspencer.commarksandspencer.comUnited KingdomRetail10001+Public Company1884https://linkedin.com/company/marks-and-spencer
National Australia Bank logoNational Australia Bank
nabgateway-developer.nab.com.aunab.com.auAustraliaBanking10001+Public Company1858https://linkedin.com/company/nab
Archer Daniels Midland logoArcher Daniels Midland
adm.comadm.comUnited StatesFood and Beverage Manufacturing10001+Public Company1902https://linkedin.com/company/adm
Takeda Pharmaceuticals logoTakeda Pharmaceuticals
takeda.comtakeda.comJapanPharmaceutical Manufacturing10001+Public Company1781https://linkedin.com/company/takeda-pharmaceuticals
Salvation Army USA logoSalvation Army USA
salvationarmyusa.orgsalvationarmyusa.orgUnited StatesNon-profit Organizations10001+Nonprofit1865https://linkedin.com/company/salvationarmyus
Travelers logoTravelers
travelers.comtravelers.comUnited StatesInsurance10001+Public Company1853https://linkedin.com/company/travelers
Sky Group logoSky Group
sky.comsky.comUnited KingdomBroadcast Media Production and Distribution10001+Public Company1989https://linkedin.com/company/sky
Electronic Arts logoElectronic Arts
ea.comea.comUnited StatesEntertainment Providers10001+Public Company1982https://linkedin.com/company/electronic-arts
El Corte Ingles logoEl Corte Ingles
elcorteingles.eselcorteingles.esSpainRetail10001+Privately Held1935https://linkedin.com/company/elcorteingles
Cox Enterprises logoCox Enterprises
jobs.coxenterprises.comcoxenterprises.comUnited StatesTechnology, Information and Media10001+Privately Held1898https://linkedin.com/company/cox-enterprises

There are 23,867 companies and websites using Optimizely, sign up to download the entire Optimizely dataset.

Here are some of the most recognizable companies using Optimizely and brands using Optimizely in 2026:

  • IBM - Global tech giant running Optimizely for web experimentation and digital personalization
  • Nike - Athletic brand using Optimizely to optimize its direct-to-consumer digital experience
  • Starbucks - Retail icon deploying Optimizely across its ordering and loyalty platform
  • L'Oreal - Beauty conglomerate running 200+ experiments annually, as featured in Optimizely's customer stories
  • Zillow - Real estate marketplace achieving 2-3X ROI with Optimizely, per Optimizely's published case studies
  • Bank of America - Financial services leader using Optimizely for payments and invoicing optimization
  • BBC - UK broadcaster running Optimizely across its digital properties
  • IKEA - Global retailer using Optimizely for personalized shopping experiences
  • Ford - Automaker optimizing its digital storefront with Optimizely experimentation
  • Australian Red Cross - Nonprofit that achieved a 1,300% visitor increase with Optimizely One, per their published case study

Which Countries Use Optimizely the Most?

Which countries use Optimizely the most? The United States dominates with 73.3% of all enriched customers, a concentration that reflects Optimizely's Silicon Valley roots and enterprise sales motion. The United Kingdom (6.1%) and Canada (5.7%) round out the top three. Together, English-speaking markets account for over 87% of the user base, based on our enriched company data at TechnologyChecker.io.

🇺🇸United States8,81375.5%
🇬🇧United Kingdom7376.3%
🇨🇦Canada6835.8%
🇦🇺Australia3893.3%
🇪🇸Spain2061.8%
🇩🇪Germany1791.5%
🇫🇷France1731.5%
🇳🇱Netherlands970.8%
🇮🇳India820.7%
🇧🇷Brazil690.6%
🏳️Italy680.6%
🇸🇪Sweden550.5%
🏳️Japan470.4%
🏳️Singapore420.4%
🏳️Switzerland380.3%

Optimizely Market Share Among Personalization

What is Optimizely's market share? Optimizely holds a 7.12% share of the personalization market, ranking #2 in the category, based on our monthly crawl of 50M+ domains and 40K+ tracked technologies at TechnologyChecker.io. Among enterprise-grade experimentation platforms, Optimizely leads by a wide margin: its closest comparable competitors, Zoho PageSense (1.64%) and Sitecore CMS (1.02%), trail significantly.

Customers23.9KCompanies using Optimizely
Companies Analyzed13.2KWith LinkedIn company data
Market Share7.12%Of the category market
Category Ranking#2In its category

Top Competitors by Market Share

Optimizely Customers by Company Size & Age

Is Optimizely only for enterprises? Despite its Fortune 500 reputation, 63.1% of Optimizely customers have 1-10 employees based on our analysis of 13,219 enriched companies. The platform serves a dual market: thousands of small sites using its JavaScript snippet for basic A/B testing, while brands like IBM, Nike, and Starbucks run enterprise-grade experimentation programs on Optimizely One.

Company Size Distribution

Company Age (Founded Decade)

What Industries Use Optimizely the Most?

Retail is the dominant industry at 10.64%, followed by Photography (6.49%) and Motor Vehicle Manufacturing (6.30%). The long tail is significant: no single industry exceeds 11%, making Optimizely a genuinely horizontal platform that spans retail, automotive, insurance, software, and nonprofits, based on our enriched company data.

Retail1,143 (10.64%)
Photography697 (6.49%)
Motor Vehicle Manufacturing677 (6.3%)
Individual and Family Services616 (5.74%)
Insurance408 (3.8%)
Software Development327 (3.04%)

Retail brands using Optimizely account for the platform's largest vertical at 10.64%, with companies like Starbucks, IKEA, and Marks & Spencer running personalization programs. Financial services companies on Optimizely (including insurance at 3.80% and banking) represent a combined 8%+ of the base, led by firms like Bank of America, HSBC, and American Express. Healthcare organizations using Optimizely like Cleveland Clinic and Mayo Clinic demonstrate the platform's appeal in regulated industries.

Optimizely Alternatives & Competitors

Optimizely's competitive position in personalization is strong, with 4.3x the domain count of its nearest comparable competitor, based on our market share data across 50M+ crawled domains. Zoho PageSense (1.64%) targets SMBs with a lower-cost analytics and heatmap offering. Sitecore CMS (1.02%) competes on the DXP front, while Monetate (0.80%) focuses on ecommerce personalization. Adobe Target Standard (0.63%) is the enterprise alternative for teams already in the Adobe ecosystem.

TechnologyDomainsMarket Share
A favicon of Zoho PageSense
Zoho PageSense
5,5051.64%
A favicon of Sitecore CMS
Sitecore CMS
3,4301.02%
A favicon of Monetate
Monetate
2,6740.8%
A favicon of Movable Ink
Movable Ink
2,5870.77%
A favicon of Adobe Target Standard
Adobe Target Standard
2,1150.63%

Optimizely Customer Migration

Based on 13,218 enriched companies, Optimizely's migration data shows a strong net gain from Adobe Target. The largest inbound flow: 1,772 companies previously used Adobe Target (Omniture + Adobe Target Standard combined) before appearing on Optimizely, a 3.6:1 gain ratio. Outbound losses are spread across Movable Ink (262), Adobe Target (496), and Sitecore CMS (179), none of which threaten Optimizely's market position.

Switched to Optimizely
Left Optimizely
CompetitorGainedLostNet
A favicon of Adobe Target
Adobe Target
+1,772
-496
+1,276
A favicon of Movable Ink
Movable Ink
+95
-262
-167
A favicon of Sitecore CMS
Sitecore CMS
+105
-179
-74
A favicon of Google Content Experiments
Google Content Experiments
+196
0
+196
A favicon of Monetate
Monetate
+67
-76
-9
A favicon of Zoho PageSense
Zoho PageSense
0
-112
-112
A favicon of Kameleoon
Kameleoon
0
-56
-56
A favicon of SiteSpect
SiteSpect
+35
0
+35

Tech Stack of Optimizely-Powered Websites

Based on 13,218 enriched companies, Optimizely customers most commonly pair the platform with Google Analytics (88.52%) for web measurement. GA4 adoption at 52.76% shows the user base is actively migrating analytics stacks. FullStory (13.19%) and Hotjar (14.01%) overlap signals that Optimizely users also invest in session replay, a natural complement to A/B testing. HubSpot leads marketing automation overlap at 5.25%.

Web Analytics

A favicon of Google Analytics
Google Analytics
11,701 (88.52%)
A favicon of Google Analytics 4
Google Analytics 4
6,974 (52.76%)
A favicon of Hotjar
Hotjar
1,852 (14.01%)
A favicon of FullStory
FullStory
1,743 (13.19%)
A favicon of Microsoft Clarity
Microsoft Clarity
1,341 (10.15%)
A favicon of Adobe Marketing Cloud
Adobe Marketing Cloud
1,445 (10.93%)

CMS

A favicon of Drupal
Drupal
403 (3.05%)
A favicon of Squarespace
Squarespace
229 (1.73%)
A favicon of Wix
Wix
218 (1.65%)
A favicon of WordPress.com Hosting
WordPress.com Hosting
145 (1.1%)

Marketing Automation

A favicon of HubSpot
HubSpot
694 (5.25%)
A favicon of Klaviyo
Klaviyo
258 (1.95%)
A favicon of Pardot
Pardot
238 (1.8%)
A favicon of Brevo
Brevo
167 (1.26%)
A favicon of ActiveCampaign
ActiveCampaign
154 (1.17%)

E-Commerce

A favicon of Shopify
Shopify
446 (3.37%)
A favicon of Magento
Magento
108 (0.82%)
A favicon of Ecwid
Ecwid
78 (0.59%)

Optimizely Customer Reviews with Pros and Cons

Based on aggregated G2 reviews (131 total mentions across pros), Optimizely scores highest for ease of use (31 mentions) and effective A/B test management (29 mentions). The most common criticism relates to a steep learning curve (16 mentions), particularly for teams without technical resources.

Generated from real user reviews on G2

Pros
  • Users appreciate the ease of use in Optimizely Web Experimentation, making A/B testing accessible for marketers and developers alike.(31 reviews)
  • Users value the simplicity and effectiveness of Optimizely for managing complex A/B tests efficiently.(29 reviews)
  • Users value the easy setup of Optimizely, enabling quick A/B testing and smooth management of experiments.(24 reviews)
  • Users value Optimizely Web Experimentation for its deep feature set that balances advanced testing and user-friendliness.(24 reviews)
  • Users appreciate the ease of running A/B tests with Optimizely, thanks to its intuitive UI and clear reporting.(23 reviews)
Cons
  • Users find the learning curve steep for Optimizely Web Experimentation, needing prior knowledge for effective usage.(16 reviews)
  • Users find Optimizely Web Experimentation to have a difficult learning curve, particularly for teams lacking experience or resources.(13 reviews)
  • Users find the complexity of use in Optimizely Web Experimentation a barrier, especially without technical expertise.(13 reviews)
  • Users find testing difficulties with Optimizely, struggling with backlog pipelines and interpreting metrics effectively.(10 reviews)
  • Users find the coding requirements make setting up experiments challenging and slow down the testing process.(8 reviews)

Expert Analysis: Optimizely Growth Trends & Key Signals for Sales Teams in 2026

Mehmet Suleyman
Mehmet SuleymanCEO & Co-founder, TechnologyChecker

With over a decade in web crawling and technographic data analysis, I've spent the last year studying how experimentation platforms shape digital strategy for enterprise teams. This analysis draws on 13,219 enriched company profiles matched to Optimizely detections from our crawl of 50M+ domains, cross-referenced with G2 review data and Optimizely's own published case studies, as of our March 2026 crawl. Optimizely reported $400M in annual recurring revenue in May 2024, quadrupling its revenue in four years (per their press release). Here's what the data tells us.

1. Growth trajectory

Optimizely's adoption curve tells a story of three distinct phases. From its founding in 2009 by Dan Siroker and Pete Koomen (both ex-Google) to 2017, growth was steady but modest: 2 domains in October 2010 climbing to 4,394 by December 2017. The second phase, 2018-2020, brought the Episerver acquisition (Insight Partners had purchased Episerver for $1.16B in 2018) and subsequent rebranding. Active domains nearly doubled from 4,879 to 10,838 in that window. The third phase, late 2023 through 2024, saw the sharpest acceleration: active domains jumped from 13,008 in January 2023 to 24,413 in December 2024, an 87.7% increase in 24 months. This coincides with the launch of Optimizely One in late 2023, which drove 21% YoY growth in multiproduct ARR.

The recent pullback to 19,319 by July 2025 deserves attention. It could reflect seasonal crawl timing, but it's worth watching. Even at 19K, Optimizely's domain count still dwarfs every other pure-play personalization platform in our data. And the company's own numbers confirm the trajectory: 70,000+ experiments completed in 12 months (an 18.5% YoY increase) generating 390 billion test impressions, per their $400M ARR announcement.

"The 87% surge between 2023-2024 wasn't organic experimentation adoption alone. Optimizely's pivot from pure A/B testing to a full DXP pulled in entirely new buyer segments. The $400M ARR milestone confirms it: 52% of that revenue now comes from multi-product customers." - Mehmet Suleyman, CEO at TechnologyChecker.io

Sales Signal: The 2023-2024 acceleration means there's a wave of relatively new Optimizely customers still onboarding. These companies need implementation partners, training, and complementary tools. The recent deceleration also means some accounts may be re-evaluating, creating an opportunity for retention-focused services.

2. Customer profile

63.1% of Optimizely customers have 1-10 employees. That's the headline number, and it might seem surprising for a platform that works with 40% of Interbrand's Top 100 global brands (per Optimizely's own data). But dig deeper: every single company in our top 50 by LinkedIn employee count has 10,001+ employees. Deloitte, IBM, Siemens, Bank of America, FedEx, Starbucks, Nike, IKEA, Ford, Uber. The small-business majority likely reflects agencies, consultancies, and digital-native startups using Optimizely's experimentation snippet. The enterprise tail, while numerically smaller at 3.1% (10,001+), includes some of the world's most recognized brands.

Cross-referencing with Optimizely's own case studies confirms the enterprise positioning. L'Oreal runs 200+ experiments per year through their Luxe Division, with Kelly Jenkins (Director of Testing & Optimization) describing how they use Optimizely to "make every customer feel seen." Zillow reports 2-3X ROI from their Optimizely-powered experimentation program across 233 million monthly users. The Australian Red Cross achieved a 1,300% visitor increase after migrating to Optimizely One. These aren't small-business stories.

The age distribution adds context: 34% of customers were founded in the 2010s, but a notable 11.7% predate 1960. Companies like Takeda (founded 1781), Siemens (1847), and American Express (1850) show that even centuries-old institutions turn to Optimizely for digital experimentation.

Sales Signal: The dual market creates two distinct sales motions. For enterprise (10,001+), sell the full Optimizely One DXP with content, commerce, and experimentation. For the long tail of small businesses and agencies, the entry point is the experimentation snippet. Upsell paths from experimentation to CMS and commerce are the growth play.

3. Industry and geographic concentration

Retail leads at 10.64%, which makes intuitive sense: A/B testing product pages, checkout flows, and personalized recommendations is table stakes for modern ecommerce. But Photography at 6.49% and Motor Vehicle Manufacturing at 6.30% are more unusual. The automotive presence ties to major OEMs like Ford and BMW running Optimizely on configurator and dealer pages. Photography likely reflects a cluster of portfolio and stock image platforms.

Geographically, the 73.3% US concentration is higher than most enterprise tools in our database (typically 40-60%). Combined with the UK (6.1%), Canada (5.7%), and Australia (3.2%), English-speaking markets account for 88.3% of all enriched Optimizely customers. Spain (1.7%) and Germany (1.5%) are the largest non-English markets, but neither exceeds 2%.

Sales Signal: The heavy US skew means European and APAC markets are underserved. For sales teams targeting Sitecore CMS or Monetate customers in EMEA, Optimizely's localized offering (with offices in Stockholm, London, and Amsterdam) is an undertold story. The automotive vertical at 6.3% is an underexplored specialization opportunity.

4. Migration patterns

The Adobe Target corridor is the most significant migration flow in our data. 1,772 companies that previously used Adobe Target (combining Omniture Test and Target and Adobe Target Standard detections) now run Optimizely. Going the other direction, only 496 companies left Optimizely for Adobe Target, a 3.6:1 gain ratio in Optimizely's favor.

This migration corridor makes strategic sense. Adobe Target is bundled with Adobe Experience Cloud, which requires deep investment in the Adobe ecosystem. Companies that don't want full Adobe lock-in but need enterprise-grade experimentation find Optimizely a natural alternative. The 196 companies that came from Google Content Experiments (sunset in 2019) represent a historical migration wave that's now complete.

Outbound losses are spread thin. Movable Ink (262 lost), Zoho PageSense (112), and Sitecore CMS (179) each captured some Optimizely churners, but no single competitor dominates the outflow.

"The 3.6:1 gain ratio against Adobe Target isn't just about product preference. It reflects a broader market shift away from monolithic DXP suites toward best-of-breed experimentation tools that integrate via APIs." - Mehmet Suleyman, CEO at TechnologyChecker.io

Sales Signal: Companies still on Adobe Target are the highest-probability prospects for Optimizely. The migration corridor is well-established, implementation playbooks exist, and the gain ratio proves the product comparison favors Optimizely. For retention teams: watch for Kameleoon (56 lost, 24 in last year), a newer entrant gaining traction in EMEA.

5. Technology ecosystem

The tech stack data reveals what kind of company runs Optimizely. Google Analytics at 88.52% is near-universal, as expected. But GA4 at 52.76% tells us roughly half the base has already migrated from Universal Analytics. FullStory (13.19%) and Hotjar (14.01%) overlap confirms that Optimizely users invest in session replay alongside experimentation, a pattern consistent with mature CRO teams.

The Adobe Marketing Cloud overlap at 10.93% is striking given the migration data. Many companies run both Optimizely and Adobe tools, using Optimizely for experimentation while keeping Adobe for analytics or content. HubSpot at 5.25% and Pardot at 1.80% suggest the marketing automation stack skews toward mid-market tools rather than enterprise-only options.

On the CMS side, Drupal (3.05%) leads over Squarespace (1.73%) and Wix (1.65%). The relatively low CMS overlap makes sense: many Optimizely customers use Optimizely CMS itself (not tracked as a separate technology here), while others run the experimentation layer on top of custom-built sites.

Sales Signal: The FullStory/Hotjar overlap at 13-14% means these companies have budget for CRO tools. If they're using session replay but not Optimizely yet, they're prime candidates. The 10.93% Adobe Marketing Cloud overlap creates a wedge: these companies already pay for Adobe but chose Optimizely for experimentation, suggesting dissatisfaction with Adobe Target specifically.

6. G2 review signals

G2 reviewers of Optimizely Web Experimentation cite ease of use as the top pro (31 mentions), followed by experimentation management (29) and easy setup (24). This aligns with our data showing 63% of customers are small businesses who need accessible tools. The top con, a steep learning curve (16 mentions), seems to contradict the ease-of-use praise, but it's likely targeting different user personas: marketers find it easy, developers find it complex.

Cross-referencing with migration data, the learning curve criticism may explain some of the outbound churn to simpler tools like Zoho PageSense (112 lost). Companies with limited technical resources gravitate toward lower-complexity alternatives. Meanwhile, the feature richness (24 mentions as a pro) keeps enterprise teams locked in, which is consistent with the 3.6:1 gain ratio against Adobe Target.

Sales Signal: The learning curve concern is a retention risk for SMB accounts. Companies that churned to Zoho PageSense or ConvertBox were likely overwhelmed by Optimizely's feature depth. For sales teams: emphasize onboarding support and managed services to reduce time-to-value for smaller customers.

Key takeaways

1. Market leader in personalization: 7.12% share, #2 in the category, with 4.3x the domains of the nearest comparable competitor.

2. Enterprise DNA, SMB volume: 63% are micro-businesses, but the top 50 companies are all 10,001+ employees. Both segments need different sales approaches.

3. Adobe Target migration corridor is the biggest opportunity: 1,772 gained vs. 496 lost, a 3.6:1 ratio. Companies leaving Adobe's monolithic ecosystem are the warmest leads.

4. US-centric with EMEA upside: 73.3% US concentration means Europe and APAC are growth frontiers.

5. DXP pivot drove 2023-2024 surge: The jump from 13K to 24K domains coincides with Optimizely One's broader positioning beyond A/B testing.

6. Learning curve is the retention risk: G2's top criticism aligns with outbound migration to simpler tools. Onboarding investment is the counter.

Sales applications

Outreach template (targeting Adobe Target users):

"Hi [Name], I noticed [Company] currently uses Adobe Target for experimentation. Our data at TechnologyChecker.io shows that 1,772 companies have migrated from Adobe Target to Optimizely in the past 5 years, a 3.6:1 ratio vs. companies going the other direction. Common reasons include Optimizely's standalone experimentation platform that doesn't require full Adobe ecosystem buy-in. Would a 15-minute comparison be useful?"

Targeting strategy: On TechnologyChecker.io, filter for companies using Adobe Target Standard or Omniture Test and Target, in Retail, Financial Services, or Insurance industries, with 1,001+ employees. These are the highest-conversion prospects based on actual migration patterns.

Competitive angle: For companies evaluating Monetate or Kameleoon, Optimizely's 7.12% market share and Fortune 500 customer base (IBM, Nike, Starbucks) provide enterprise credibility that smaller vendors can't match.

For the full dataset, including 13,219 enriched company profiles, industry breakdowns, and migration flows, explore the Optimizely technology page on TechnologyChecker.io.

Frequently Asked Questions

Who uses Optimizely?

Optimizely is used by 23,867 companies worldwide, including Deloitte, IBM, Siemens AG, based on our analysis of 50M+ crawled domains at TechnologyChecker.io. It's particularly popular in the Retail industry (10.64% of customers).

How many customers does Optimizely have?

Optimizely has 23,867 active customers detected through our monthly crawl of 50M+ domains. We enriched 13,219 of these with LinkedIn company data on TechnologyChecker.io to generate detailed insights. An additional 158,464 sites that previously used Optimizely are also tracked.

What is Optimizely's market share?

Optimizely holds 7.12% of the Personalization market, ranking #2 in the category — based on our analysis of 50M+ domains and 40K+ technologies at TechnologyChecker.io.

What are the best alternatives to Optimizely?

The top alternatives to Optimizely include Zoho PageSense (1.64% market share), Sitecore CMS (1.02% market share), Monetate (0.8% market share), Movable Ink (0.77% market share) — based on our market share data across 50M+ crawled domains.

Which countries use Optimizely the most?

United States leads with 8,813 Optimizely customers, followed by United Kingdom (737), Canada (683), Australia (389), Spain (206), based on our enriched company data at TechnologyChecker.io.

What size companies use Optimizely?

The most common company size is 1-10 employees, representing 63.1% of Optimizely customers, based on our analysis of 13,219 enriched companies. This is followed by 11-50 employees (15.9%) and 51-200 employees (9%).

How old are companies that use Optimizely?

The majority of Optimizely customers were founded in the 2010s (33.99%), followed by the 2000s (20.18%), based on our analysis of 13,219 enriched companies. This suggests Optimizely is most popular among relatively young companies.

What is the ideal customer profile for Optimizely?

The ideal Optimizely customer is: Company Size: 1-10 employees, Location: US, UK, or Canada, City: New York, London, San Francisco, Founded: 2010-2019, Company Age: ~7-16 years old — based on our analysis of 13,219 enriched companies at TechnologyChecker.io.

Is Optimizely owned by Google?

No. Optimizely is not owned by Google. It was founded in 2009 by Dan Siroker and Pete Koomen, both former Google employees. In 2020, Episerver (a Swedish CMS company backed by Insight Partners) acquired Optimizely and rebranded the combined entity as Optimizely in 2021. It remains a privately held company.

Is Optimizely a Microsoft product?

No. Optimizely has no ownership connection to Microsoft. The confusion may stem from Optimizely's .NET-based CMS (inherited from Episerver) running on Microsoft Azure. Optimizely is an independent, privately held company owned by Insight Partners, not a Microsoft subsidiary or product.

What did Optimizely used to be called?

Optimizely kept its original name since its 2009 founding. The corporate entity changed when Episerver acquired Optimizely in 2020 and rebranded the merged company as "Optimizely" in 2021. So the Optimizely brand absorbed Episerver, not the other way around. Episerver's CMS product became Optimizely CMS.

Why is Optimizely so expensive?

Optimizely doesn't publish pricing publicly, which is typical for enterprise software with custom contracts. The platform reached $400M in annual recurring revenue by May 2024, with 52% of that from multi-product customers. The cost reflects enterprise capabilities: Stats Engine (sequential testing), server-side experimentation, feature flags, CMS, and commerce. Smaller teams often start with lower-cost alternatives like Zoho PageSense or VWO.

What types of experiments can I run with Optimizely?

Optimizely supports A/B tests, multivariate tests (MVT), multi-page funnel tests, and server-side feature experiments. Web Experimentation handles client-side visual changes (headlines, layouts, CTAs) while Feature Experimentation runs server-side flag-based tests for product teams. Advanced capabilities include multi-armed bandit optimization and personalization campaigns.

Why use Optimizely over free tools?

Free tools like Google Optimize (now sunset) offered basic A/B testing. Optimizely adds enterprise capabilities: statistical rigor with Stats Engine (sequential testing), server-side experimentation for product teams, visual editor for non-developers, audience targeting, and a full DXP with CMS and commerce. Based on our data, 3.1% of Optimizely customers are 10,001+ employee companies that need those advanced features.

Can Optimizely be used for content management?

Yes. The corporate history actually runs the other way: Episerver (a Swedish CMS founded in 1994) acquired Optimizely in 2020 and rebranded the combined entity. Optimizely One now bundles content management, experimentation, commerce, and content marketing into a single DXP. The platform has been named a Leader in the Gartner Magic Quadrant for Digital Experience Platforms for six consecutive years, most recently in 2025.

Does Optimizely offer a free trial?

Optimizely offers a free plan called Optimizely Web Experimentation Starter, which includes limited A/B testing for one project. Full-featured plans require a sales consultation and custom pricing. Feature Experimentation (server-side) also has a free tier with limited monthly tracked users. There's no publicly listed self-serve pricing page.

Is Optimizely good for small businesses?

It depends on budget and complexity needs. Our data shows 63.1% of Optimizely customers have 1-10 employees, based on 13,219 enriched companies on TechnologyChecker.io. Many small businesses use the free or entry-level experimentation tier. For teams with limited budgets, alternatives like Zoho PageSense or VWO offer simpler, lower-cost A/B testing.

How does Optimizely compare to VWO?

Optimizely targets enterprise teams with a full DXP (CMS, commerce, and experimentation), while VWO focuses on conversion rate optimization with transparent pricing. Optimizely's strengths are its Stats Engine, server-side testing, and platform breadth. VWO's strengths are affordability and a self-serve model. Our data shows Optimizely has 23,867 active domains in the personalization category.

What industries use Optimizely the most?

Based on our analysis of 13,219 enriched companies, Retail leads at 10.64%, followed by Photography (6.49%) and Motor Vehicle Manufacturing (6.30%). Insurance (3.80%), Software Development (3.04%), and Non-profit Organizations (2.59%) round out the top verticals. No single industry exceeds 11%, making Optimizely a horizontal platform.

What is Optimizely One?

Optimizely One launched in late 2023 as the industry's first "operating system for marketers," combining Content Cloud (CMS), Content Marketing Platform, Web/Feature Experimentation, and Configured Commerce. It's powered by Opal, Optimizely's AI orchestration layer. The launch drove 21% YoY growth in multiproduct ARR and contributed to the company reaching $400M ARR by May 2024. Road Scholar and RAKBANK are published Optimizely One success stories.

Optimizely Overview
Customers
23,867
Companies Analyzed
13,219
Market Share
7.12%
Category Rank
#2
Top Country
United States
Top Industry
Retail
Optimizely Customer ICP

Based on 13,219 company data

Company Size
1-10 employees
Location
US, UK, or Canada
City
New York, London, San Francisco
Founded
2010-2019
Company Age
~7-16 years old
About Our Data

These insights include all TechnologCchecker.io detections of Optimizely (free & paid plans).

Total Detections2.08B
Detection History+20 Years
Domains Crawled29.6M
Technologies44K+
Company Match Rate31.6%