Companies Using Salesforce CRM

Salesforce CRM is used by 36,143 companies worldwide, including Tata Consultancy Services Limited, Accenture PLC, Deloitte Touche Tohmatsu Limited, based on our analysis of 50M+ crawled domains at TechnologyChecker.io. It's particularly popular in the Software Development industry (10.09% of customers).

Salesforce CRM has 36,143 active customers detected through our monthly crawl of 50M+ domains. We enriched 27,256 of these with LinkedIn company data on TechnologyChecker.io to generate detailed insights. An additional 35,243 sites that previously used Salesforce CRM are also tracked.

Salesforce CRM holds 0.42% of the CRM market, ranking #42 in the category — based on our analysis of 50M+ domains and 40K+ technologies at TechnologyChecker.io.

The top alternatives to Salesforce CRM include Bitrix24 (19.22% market share), vcita (10% market share), RentCafe (4.65% market share), Zoho CRM (3.7% market share) — based on our market share data across 50M+ crawled domains.

United States leads with 15,432 Salesforce CRM customers, followed by United Kingdom (1,735), Canada (1,001), Germany (787), France (573), based on our enriched company data at TechnologyChecker.io.

The most common company size is 1-10 employees, representing 31.38% of Salesforce CRM customers, based on our analysis of 27,256 enriched companies. This is followed by 51-200 employees (22.05%) and 11-50 employees (21.54%).

The majority of Salesforce CRM customers were founded in the 2010s (31.84%), followed by the 2000s (20.79%), based on our analysis of 27,256 enriched companies. This suggests Salesforce CRM is most popular among relatively young companies.

The ideal Salesforce CRM customer is: Company Size: 1-10 employees, Location: US, UK, or Canada, City: New York, Mumbai, London, Chicago, Founded: 2010-2019, Company Age: ~7-15 years old — based on our analysis of 27,256 enriched companies at TechnologyChecker.io.

Coca-Cola uses Salesforce as its connected CRM platform. Per Salesforce's own published case studies, Coca-Cola's departments from bottling locations to field reps use apps connected on the Salesforce platform to manage customer relationships as one team. Our TechnologyChecker.io detection data confirms Salesforce components on Coca-Cola web properties.

Yes. McDonald's, with over 40,000 locations worldwide, uses Salesforce. Through its partnerships with Salesforce and Cognizant, McDonald's tracks sustainability goals using the platform. Our detection data at TechnologyChecker.io confirms Salesforce components on mcdonalds.com, consistent with Salesforce's published partnership announcements.

Salesforce offers deep customization, a massive app ecosystem (9,000+ AppExchange apps), and enterprise-grade scalability. Bitrix24 charges per organization rather than per user, which changes the cost equation entirely at scale. In our detection data, Bitrix24 appears on more websites (23,128 domains) because it embeds visible widgets. Salesforce's CRM runs server-side.

Yes. Salesforce reported Q4 FY2026 revenue of $11.2 billion, up 12% year-on-year. Our detection data shows Salesforce web components grew from 8,463 to over 30,000 active domains between March and December 2024. The company anticipates creating over 9 million new jobs by 2026 across its ecosystem.

No single platform is replacing Salesforce. Top alternatives include Zoho CRM, HubSpot, Microsoft Dynamics, Freshworks, and Creatio. Our migration data shows small net losses to Zoho CRM (88 companies lost vs. 57 gained), but the volumes are tiny relative to Salesforce's 150,000+ customer base. CRM switching costs keep most companies locked in.

Salesforce Sales Cloud starts at $25/user/month for Starter Suite and scales to $500/user/month for Einstein 1 Sales. Pro Suite runs $100/user/month, Enterprise is $175, and Unlimited is $350. Most mid-market companies land on Enterprise or Unlimited tiers. Pricing varies by cloud product (Sales, Service, Marketing each have separate tiers).

Based on our analysis of 27,256 enriched companies at TechnologyChecker.io, Software Development leads at 10.09%, followed by IT Services (7.50%) and Financial Services (6.25%). No single industry exceeds 11%, confirming Salesforce operates as a horizontal platform. Healthcare, real estate, and construction each represent roughly 2% of detected deployments.

Salesforce offers Starter Suite at $25/user/month specifically for small businesses. Our data shows 31.4% of companies with detected Salesforce web components have just 1-10 employees. Pro Suite at $100/user/month adds more automation. The main criticism from small businesses is that costs escalate quickly as you add users and features.

Salesforce reports over 150,000 customers globally. Our TechnologyChecker.io detection data tracks 36,143 domains with Salesforce web-facing components, enriched with company data for 27,256 of them. The difference exists because our detection captures public-facing Salesforce code (portals, widgets, tracking), not the server-side CRM that runs behind authentication.

Our detection data includes IBM, Samsung, Bank of America, FedEx, UPS, Target, General Electric, Siemens, JP Morgan Chase, and Shell. Salesforce claims 90% of Fortune 500 companies as customers. Our web-detection approach captures these companies' public Salesforce deployments like Experience Cloud portals and support hubs.

Salesforce Experience Cloud (formerly Community Cloud) lets companies build branded portals, forums, and self-service sites on the Salesforce platform. Our detection data shows this is one of the most common public-facing Salesforce components, with 1,789 domains tracked separately under Salesforce Experience Cloud in the CRM category.

Yes. Salesforce acquired Slack in July 2021 for $27.7 billion. Our tech stack overlap data confirms the integration is widely adopted: 64.39% of companies with Salesforce web components also use Slack. That's higher than any other collaboration tool in their stack, validating the acquisition's practical impact.

Based on our enriched company data, the United States leads with 57.6% of detected Salesforce web deployments. The United Kingdom follows at 6.5%, then Canada (3.7%), Germany (2.9%), and France (2.1%). English-speaking countries combined account for over 68% of all Salesforce web-facing deployments in our database.

The Salesforce AppExchange is a marketplace with over 9,000 third-party apps that extend Salesforce's core CRM functionality. Categories include analytics, marketing automation, project management, and industry-specific tools. Our tech stack data shows Salesforce customers use diverse tooling alongside the CRM, with Google Tag Manager (80.84%) and Google Analytics (79.19%) being the most common.