A favicon of New Relic

Companies Using New Relic

We detect New Relic on 226,775 domains in our August 2026 crawl, which makes it the second most detected APM and error tracking tool we cover, behind Sentry and ahead of Datadog. Below you will find the list of companies using New Relic with market share, industry, company size and country breakdowns.

Read that figure as reach rather than as a customer roster. It counts websites using New Relic where the browser agent is present, and a substantial part of the long tail was installed by whoever built the site rather than chosen by the business that owns it. The enterprise end is separate and real: the top companies using New Relic that we can identify include Wells Fargo, Abbott, HCA Healthcare, AXA, Nokia, Medtronic, Salesforce and Adobe, and 29 of the 50 brands that use New Relic listed below are detected on a subdomain such as a careers, help or investor site rather than on the main domain.

Published Mar 27, 2026 · Updated Aug 26, 2026 · Data analysed on August 26, 2026.

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New Relic Usage Statistics

This chart shows only what our current crawl has measured, from June 2026 onward: 174,143 active domains in June, 218,563 in July and 226,775 in August 2026. We hold readings going back to January 2011, when we first recorded New Relic on a single domain, but our coverage of that period and our coverage now are not the same measurement, so plotting them as one line would imply a growth rate the data cannot support. Read this as three months on one consistent basis. What it counts is the browser agent on public pages, so a New Relic deployment that is entirely server-side does not appear here at all.

List of Companies Using New Relic

Our list of companies using New Relic on TechnologyChecker.io covers brands that use New Relic across healthcare, financial services, insurance, retail, manufacturing, technology and government. Names on the current list include Wells Fargo, Abbott, HCA Healthcare, AXA, Genpact, Optum, Nokia, Medtronic, NIKE, Salesforce, Adobe, The Coca-Cola Company, Deutsche Bank, Tata Motors, McKinsey, UNICEF, the Social Security Administration and the US Department of State.

Most of these are single application detections. 29 of the 50 rows below resolve to a subdomain rather than the root domain, so read a row as "this organisation runs the New Relic agent somewhere" rather than as evidence of an enterprise agreement. The same caution runs in the other direction: a company can be a paying New Relic customer and never appear here, because server side agents leave nothing for a crawler to see.

Download all 226,775 New Relic customers with full company data, or create a signal to track when companies start or stop using New Relic.

Verified list of companies and domains where we detect New Relic — sorted by company size. Companies matched to domains where we detect New Relic; a detection may be one storefront rather than a company-wide deployment.
CompanyDetection URLDomainCountryIndustryEmployeesTypeFoundedLinkedIn
Wells Fargo & Co. logoWells Fargo & Co.
creditcards.wellsfargo.comwellsfargo.comUnited StatesFinancial Services10001+Public Companyhttps://linkedin.com/company/wellsfargo
Abbott logoAbbott
www.abbott.comabbott.comUnited StatesHospitals and Health Care10001+Public Company1980https://linkedin.com/company/abbott-
HCA Healthcare, Inc. logoHCA Healthcare, Inc.
magazine.hcahealthcare.comhcahealthcare.comUnited StatesHospitals and Health Care10001+Public Company1968https://linkedin.com/company/hca
AXA logoAXA
careers.axa.comaxa.comFranceInsurance10001+Public Companyhttps://linkedin.com/company/axa
Genpact Ltd. logoGenpact Ltd.
genpact.comgenpact.comUnited StatesBusiness Consulting and Services10001+Public Company1997https://linkedin.com/company/genpact
Optum logoOptum
optum.comoptum.comUnited StatesHospitals and Health Care10001+Public Company2012https://linkedin.com/company/optum
Nokia logoNokia
nokia.comnokia.comFinlandTelecommunications10001+Public Company1865https://linkedin.com/company/nokia
Medtronic plc logoMedtronic plc
americas.connect.medtronic.commedtronic.comUnited StatesMedical Equipment Manufacturing10001+Public Company1949https://linkedin.com/company/medtronic
NIKE, Inc. logoNIKE, Inc.
accounts.nike.comnike.comUnited StatesRetail10001+Public Company1972https://linkedin.com/company/nike
DXC logoDXC
careers.dxc.comdxc.comUnited StatesIT Services and IT Consulting10001+Public Company2017https://linkedin.com/company/dxctechnology
Show 40 more New Relic using companies as demo data
CompanyDetection URLCountryIndustryEmployeesTypeFounded
AON logoAON
www.aon.comaon.comUnited KingdomFinancial Services10001+Public Company1987https://linkedin.com/company/aon
Salesforce, Inc. logoSalesforce, Inc.
help.salesforce.comsalesforce.comUnited StatesSoftware Development10001+Public Company1999https://linkedin.com/company/salesforce
Hewlett Packard Enterprise logoHewlett Packard Enterprise
console.greenlake.hpe.comhpe.comUnited StatesIT Services and IT Consulting10001+Public Company1939https://linkedin.com/company/hewlett-packard-enterprise
Flipkart Group logoFlipkart Group
dl.flipkart.comflipkart.comIndiaTechnology, Information and Internet10001+Privately Held2007https://linkedin.com/company/flipkart
Deutsche Bank logoDeutsche Bank
db.comdb.comGermanyFinancial Services10001+Public Company1870https://linkedin.com/company/deutsche-bank
Tata Motors logoTata Motors
ev.tatamotors.comtatamotors.comIndiaMotor Vehicle Manufacturing10001+Public Company1945https://linkedin.com/company/tata-motors
CGI Group Inc. logoCGI Group Inc.
www.cgi.comcgi.comCanadaIT Services and IT Consulting10001+Public Company1976https://linkedin.com/company/cgi
ING Group logoING Group
think.ing.coming.comNetherlandsBanking10001+Public Company1991https://linkedin.com/company/ing
Danone logoDanone
danone.comdanone.comFranceFood and Beverage Manufacturing10001+Privately Held1919https://linkedin.com/company/danone
The Coca-Cola Company logoThe Coca-Cola Company
careers.coca-colacompany.comcoca-colacompany.comUnited StatesFood and Beverage Services10001+Public Company1892https://linkedin.com/company/the-coca-cola-company
Capital One logoCapital One
locations.capitalone.comcapitalone.comUnited StatesFinancial Services10001+Public Company1994https://linkedin.com/company/capital-one
Xerox Corporation logoXerox Corporation
security.business.xerox.comxerox.comUnited StatesBusiness Consulting and Services10001+Public Company1906https://linkedin.com/company/xerox
Flex logoFlex
flex.comflex.comUnited StatesAppliances, Electrical, and Electronics Manufacturing10001+Public Company1969https://linkedin.com/company/flexintl
7-Eleven logo7-Eleven
7-eleven.com7-eleven.comUnited StatesRetail10001+Privately Held1927https://linkedin.com/company/7-eleven
Northwell Health logoNorthwell Health
jobs.northwell.edunorthwell.eduUnited StatesHospitals and Health Care10001+Nonprofit1997https://linkedin.com/company/northwell-health
eXp Realty International Corporation logoeXp Realty International Corporation
exprealty.comexprealty.comUnited StatesReal Estate10001+Public Company2009https://linkedin.com/company/exp-realty
Cleveland Clinic Wellness Enterprise logoCleveland Clinic Wellness Enterprise
jobs.clevelandclinic.orgclevelandclinic.orgUnited StatesHospitals and Health Care10001+Nonprofit1921https://linkedin.com/company/cleveland-clinic
UNICEF logoUNICEF
mics.unicef.orgunicef.orgUnited StatesNon-profit Organizations10001+Nonprofit1946https://linkedin.com/company/unicef
Nordstrom logoNordstrom
www.nordstrom.comnordstrom.comUnited StatesRetail10001+Public Company1901https://linkedin.com/company/nordstrom
The Social Security Administration logoThe Social Security Administration
www.ssa.govssa.govUnited StatesGovernment Administration10001+Government Agency1935https://linkedin.com/company/ssa
Chipotle Mexican Grill logoChipotle Mexican Grill
ir.chipotle.comchipotle.comUnited StatesRestaurants10001+Public Company1993https://linkedin.com/company/chipotle-mexican-grill
Edward Jones logoEdward Jones
careers.edwardjones.comedwardjones.comUnited StatesFinancial Services10001+Privately Held1922https://linkedin.com/company/edward-jones
Progressive Corp. logoProgressive Corp.
careers.progressive.comprogressive.comUnited StatesInsurance10001+Public Company1937https://linkedin.com/company/progressive-insurance
Adobe logoAdobe
edex.adobe.comadobe.comUnited StatesSoftware Development10001+Public Company1982https://linkedin.com/company/adobe
Nyl logoNyl
nyl.conyl.coUnited StatesFinancial Services10001+Privately Held1845https://linkedin.com/company/newyorklife
UPMC Hamot logoUPMC Hamot
careers.upmc.comupmc.comUnited StatesHospitals and Health Care10001+Nonprofit1986https://linkedin.com/company/upmc
Aetna, Inc. logoAetna, Inc.
health.aetna.comaetna.comUnited StatesWellness and Fitness Services10001+Public Company1853https://linkedin.com/company/aetna
McKinsey logoMcKinsey
mckinsey.commckinsey.comUnited StatesBusiness Consulting and Services10001+Partnership2009https://linkedin.com/company/mckinsey
Department of State logoDepartment of State
diplomacy.state.govstate.govUnited StatesInternational Affairs10001+Government Agency1948https://linkedin.com/company/doscareers
Joinadventhealth logoJoinadventhealth
joinadventhealth.comjoinadventhealth.comUnited StatesHospitals and Health Care501-1000Nonprofit1973https://linkedin.com/company/adventhealth
SAIC logoSAIC
jobs.saic.comsaic.comUnited StatesDefense and Space Manufacturing10001+Public Company2013https://linkedin.com/company/saicinc
Travelers Companies, Inc. logoTravelers Companies, Inc.
careers.travelers.comtravelers.comUnited StatesInsurance10001+Public Company1853https://linkedin.com/company/travelers
Leidos logoLeidos
auscareers.leidos.comleidos.comUnited StatesDefense and Space Manufacturing10001+Public Company1969https://linkedin.com/company/leidos
EA logoEA
ea.comea.comUnited StatesEntertainment Providers10001+Public Company1982https://linkedin.com/company/electronic-arts
Telstra International logoTelstra International
plus.telstra.com.autelstra.com.auAustraliaTelecommunications10001+Public Company1901https://linkedin.com/company/telstra
STMicroelectronics logoSTMicroelectronics
community.st.comst.comSwitzerlandSemiconductor Manufacturing10001+Public Company1987https://linkedin.com/company/stmicroelectronics
Manulife (International) Limited logoManulife (International) Limited
www.manulife.commanulife.comCanadaInsurance10001+Public Companyhttps://linkedin.com/company/manulife-financial
American Red Cross logoAmerican Red Cross
redcross.orgredcross.orgUnited StatesNon-profit Organizations10001+Nonprofit1881https://linkedin.com/company/american-red-cross
Staples, Inc. logoStaples, Inc.
staples.comstaples.comUnited StatesRetail Office Equipment10001+Privately Held1986https://linkedin.com/company/staples
Alshaya Group logoAlshaya Group
alshaya.comalshaya.comKuwaitRetail10001-10001Privately Heldhttps://linkedin.com/company/alshayagroup

There are 226,775 companies and domains where we detect New Relic, sign up to download the entire New Relic dataset.

Here are some of the most recognisable companies using New Relic and brands using New Relic in our August 2026 crawl. Every entry is a domain where we detect the New Relic agent, which is not the same thing as a signed contract:

  • Wells Fargo - detected on creditcards.wellsfargo.com
  • Salesforce - detected on help.salesforce.com
  • Adobe - detected on edex.adobe.com
  • NIKE - detected on accounts.nike.com
  • Hewlett Packard Enterprise - detected on console.greenlake.hpe.com
  • HCA Healthcare - detected on magazine.hcahealthcare.com
  • Medtronic - detected on americas.connect.medtronic.com
  • AXA - detected on careers.axa.com
  • Flipkart - detected on dl.flipkart.com
  • Tata Motors - detected on ev.tatamotors.com
  • Capital One - detected on locations.capitalone.com
  • UNICEF - detected on mics.unicef.org
  • US Department of State - detected on diplomacy.state.gov
  • Nokia - detected on nokia.com
  • Abbott - detected on abbott.com

Which Countries Use New Relic the Most?

Which countries use New Relic the most? The United States is far ahead with 51,324 domains, more than seven times the United Kingdom at 7,106. Canada (3,912), India (3,153) and Australia (3,130) follow, then France (2,531), Brazil (2,104) and the Netherlands (1,546).

These counts cover the domains we could match to a company record, so read the ranking rather than the magnitude. The concentration is what a US headquartered platform with a self serve free tier looks like: one dominant home market and a thin, wide international tail.

🇺🇸United States51,32452.4%
🇬🇧United Kingdom7,1067.3%
🇨🇦Canada3,9124.0%
🇮🇳India3,1533.2%
🇦🇺Australia3,1303.2%
🇫🇷France2,5312.6%
🇧🇷Brazil2,1042.1%
🇳🇱Netherlands1,5461.6%
🇪🇸Spain1,4531.5%
🇩🇪Germany1,2981.3%
🇮🇹Italy1,1741.2%
🇧🇪Belgium1,0061.0%
🇨🇳China5730.6%
🏳️United Arab Emirates5640.6%
🇦🇷Argentina5180.5%

Share of the 97,960 New Relic domains we matched to a company record — 43.2% of the 226,775 we detect. Top 15 countries shown, so these do not sum to 100%. Domains with no matching company record are not represented here and skew small and independent.

New Relic Market Share Among APM & Error Tracking

What is New Relic's market share? New Relic is detected on 226,775 domains, an 8.81% share of the APM and error tracking category, and it ranks #2 of the 58 technologies we track there. The category holds 2,572,673 active domains in total.

Sentry is far ahead at 1,851,998 domains (71.99%), roughly eight times New Relic, but it is an error tracking SDK that ships inside frontend bundles, so that gap is not a like for like read on APM. New Relic's nearest comparable platform is Datadog at 148,622 (5.78%), about 1.5x behind New Relic on detected domains. Boomerang (52,708), BugSnag (51,398) and Google Cloud Trace (48,065) fill out the rest of the top five, and none of them is a full stack suite.

Customers226.8KCompanies using New Relic
Companies Analyzed98.0KWith LinkedIn company data
Market Share8.81%Of the category market
Category Ranking#2In its category

Top Competitors by Market Share

New Relic Customers by Company Size & Age

Is New Relic only for large enterprises? By count, no, and not by a small margin. 56.7% of the 91,248 domains where we could resolve a company size employ 10 people or fewer, and another 24.6% employ 11 to 50. Organisations of 1,001 or more account for about 2.9%, with 551 domains (0.6%) at 10,001 or more.

Both ends are real, and they are not the same population. The small end is mostly presence rather than purchase, the shape a browser agent produces when the people who build small business sites leave it in the template. The large end is a genuine enterprise base, and it is where the licence revenue sits.

Company Size Distribution

Company Age (Founded Decade)

What Industries Use New Relic the Most?

Real Estate is the largest industry at 9.64% (7,994 domains), ahead of Retail at 7.66% (6,352) and Software Development at 3.99% (3,308). That ordering is a warning label, not a market fact.

Real Estate leading an enterprise observability product does not describe who buys New Relic. When we looked at that cohort it is dominated by individual agent and property management sites, and their stacks look like one template repeated: jQuery on 90% of them, Google Analytics on 83%, Google Tag Manager on 82.8%, Font Awesome on 55%, Bootstrap on 50% and OWL Carousel on 38.7%. That is an agency or template build carrying the New Relic browser agent, not thousands of realtors buying observability. The verticals that track actual purchasing sit further down: Software Development (3.99%), IT Services and IT Consulting (3.61%), Technology, Information and Internet (3.45%) and Financial Services (2.07%).

Real Estate7,994 (9.64%)
Retail6,352 (7.66%)
Software Development3,308 (3.99%)
IT Services and IT Consulting2,998 (3.61%)
Technology, Information and Internet2,865 (3.45%)
Motor Vehicle Manufacturing2,819 (3.4%)

Healthcare organisations using New Relic make up the most common industry on our enriched list, 7 of the 50 rows below, with Abbott, HCA Healthcare, Optum, Northwell Health, Cleveland Clinic and UPMC all showing detections. Financial services companies on New Relic include Wells Fargo, Capital One, Deutsche Bank, ING Group, Edward Jones and AON, and the insurance side adds AXA, Progressive, Travelers and Manulife. Retail brands using New Relic include NIKE, Nordstrom, 7-Eleven, Staples and Alshaya Group, and manufacturing brings Tata Motors, STMicroelectronics, Flex and Xerox.

Where a detection sits matters more than the logo attached to it. Wells Fargo appears on creditcards.wellsfargo.com, Salesforce on help.salesforce.com, Hewlett Packard Enterprise on console.greenlake.hpe.com and Adobe on edex.adobe.com. Careers, help and investor portals recur across the list. That pattern is targeted instrumentation of one customer facing application, not a company wide rollout.

New Relic Alternatives & Competitors

New Relic sits second in a category of 58 technologies holding 2,572,673 active domains. Sentry (1,851,998, 71.99%) dominates the count, but it is a frontend error SDK rather than a full stack APM, so the gap overstates how much of New Relic's actual market it takes. Datadog (148,622, 5.78%) is the nearest comparable platform.

Below those two the category is made of narrower products. Boomerang (52,708) and Akamai mPulse are real user monitoring beacons rather than APM suites, BugSnag (51,398) is error tracking, and Google Cloud Trace (48,065) is distributed tracing inside one cloud. Sites commonly run more than one of these at the same time, so category share here measures co-existence as much as competition.

TechnologyDomainsMarket Share
A favicon of Sentry
Sentry
1,851,99871.99%
A favicon of Datadog
Datadog
148,6225.78%
A favicon of Boomerang
Boomerang
52,7082.05%
A favicon of BugSnag
BugSnag
51,3982%
A favicon of Google Cloud Trace
Google Cloud Trace
48,0651.87%

New Relic Customer Migration

We began tracking New Relic's detection changes in March 2026, so everything below is movement observed since then and not a lifetime ledger. Over that window 38,633 domains dropped New Relic.

One corridor is clearly negative. 3,420 domains left New Relic for Sentry while 1,490 came the other way, a net loss of 1,930 and by far the largest flow we see. Everything else is close to flat: Datadog is 1,006 out against 843 in (net -163), Akamai mPulse 1,122 out against 1,062 in (net -60), Boomerang 1,196 out against 1,147 in (net -49), and BugSnag is the only corridor New Relic wins, 472 out against 580 in (net +108).

Two cautions before reading any of this as switching. A site can run New Relic and Sentry at the same time for different layers of the stack, so a corridor counts a change in what we detect rather than a cancelled contract. And the observation window is only a few months old, which is why the all time and 90 day figures are almost identical.

Switched to New Relic
Left New Relic
CompetitorGainedLostNet
A favicon of Sentry
Sentry
+670
-961
-291
A favicon of Boomerang
Boomerang
+565
-541
+24
A favicon of Akamai mPulse
Akamai mPulse
+504
-500
+4
A favicon of Datadog
Datadog
+378
-395
-17
A favicon of BugSnag
BugSnag
+244
-198
+46
A favicon of Google Cloud Trace
Google Cloud Trace
0
-26
-26

Tech Stack of New Relic-Powered Websites

The stack around New Relic is ordinary, and that is the finding. Google Analytics appears on 81.93% of New Relic domains (195,312) and Cloudflare on 66.55% (158,644). WordPress is on 13.59% (32,386) and Magento on 7.75% (18,478), against Vue.js at 8.11% and React at 6.81%.

A CMS and storefront presence that large next to a modest framework share points back at the long tail. These are marketing sites and shops, not the hand built application estates that New Relic's APM agents are sold to instrument. The enterprise deployments are in the same dataset, but they are outnumbered.

Web Analytics

Google Analytics
195,312 (81.93%)
Cloudflare Browser Insights
60,084 (25.2%)
Matomo Analytics
3,753 (1.57%)
Snowplow Analytics
2,537 (1.06%)
Site Kit
2,102 (0.88%)
WordPress.com Stats
1,264 (0.53%)

CDN

Cloudflare
158,644 (66.55%)
cdnjs
32,188 (13.5%)
jsDelivr
23,808 (9.99%)
Google Hosted Libraries
18,215 (7.64%)
Amazon CloudFront
13,306 (5.58%)
Unpkg
11,020 (4.62%)

CMS Platforms

WordPress
32,386 (13.59%)
Drupal
4,118 (1.73%)

JavaScript Frameworks

Vue.js
19,331 (8.11%)
React
16,233 (6.81%)
Mustache
9,770 (4.1%)
Backbone.js
7,076 (2.97%)
React Router
4,006 (1.68%)
Alpine.js
3,342 (1.4%)

Ecommerce Platforms

Magento
18,478 (7.75%)
WooCommerce
3,144 (1.32%)
Shopify
1,290 (0.54%)

New Relic Customer Reviews with Pros and Cons

Based on aggregated G2 reviews (398 pro mentions and 254 con mentions across the themes below), New Relic scores highest for its user friendly interface (97 mentions) and real time monitoring (95 mentions). The most common complaint is cost that escalates with data volume (63 mentions), followed by setup complexity (50 mentions).

Those two criticisms pull in the same direction as our detection data. Consumption pricing and a free tier are what let the browser agent end up on 226,775 domains, most of them tiny. They are also what makes the bill unpredictable once a real application starts sending telemetry, which is the point at which teams start comparing platforms.

Generated from real user reviews on G2

Pros
  • Users value the user-friendly interface of New Relic, which simplifies navigation and enhances overall monitoring efficiency.(97 reviews)
  • Users value the real-time monitoring of New Relic, enabling swift issue detection and resolution to enhance performance.(95 reviews)
  • Users value the real-time monitoring capabilities of New Relic, ensuring proactive issue detection and resolution.(75 reviews)
  • Users value the intuitive user interface and real-time performance insights that enhance application monitoring and troubleshooting.(69 reviews)
  • Users value the real-time insights from New Relic, appreciating its comprehensive view for quick issue identification and system understanding.(62 reviews)
Cons
  • Users find the cost can be steep, especially as data usage increases, which can limit accessibility.(63 reviews)
  • Users are frustrated by the high pricing of New Relic, which can be a barrier for many teams.(53 reviews)
  • Users find the complexity of New Relic's setup and interface to be overwhelming, affecting usability for newcomers.(50 reviews)
  • Users face a steep learning curve with New Relic, making setup and configuration initially challenging and time-consuming.(50 reviews)
  • Users find the complex setup of New Relic daunting, demanding significant time and effort to navigate effectively.(38 reviews)

Expert Analysis: New Relic Growth Trends & Key Signals for Sales Teams in 2026

Mehmet Suleyman
Mehmet SuleymanCEO & Co-founder, TechnologyChecker

I have spent more than ten years on web crawling and technographic data. This analysis covers the 226,775 domains where we detect New Relic in our August 2026 crawl, the 97,960 of them we could match to a company record, and the detection changes we have observed since March 2026.

1. What the number actually counts

New Relic is detected where its browser agent is present on a page. That is a real signal and it is not the same as a purchase. Sampling the long tail turns up individual realtor sites, small property managers and single location businesses that plainly do not buy an enterprise observability platform. The agent is on those pages because the person or agency that built the site put it there.

The corollary matters just as much for the other direction. A company running only server side agents leaves nothing for a crawler to see, so it will never show up here at all. 226,775 is a footprint measurement, not a customer count, and it understates and overstates in different places at once.

"The most useful thing we can tell you about a browser agent count is what it is not. It is not an account list. Once you accept that, the distribution becomes genuinely informative." - Mehmet Suleyman, CEO at TechnologyChecker.io

2. Growth trajectory, and why the chart starts in 2026

Our long run history starts with a single domain in January 2011 and climbs steadily to 142,952 active domains in March 2025. That is a decade and a half of consistent, unspectacular expansion, which is what a platform that embeds into engineering workflows looks like.

Our current crawl reads 174,143 in June 2026 and 226,775 in August 2026. Those earlier readings are deliberately not plotted beside these, and no growth rate should be computed between them. The set of domains we crawl turns over every month, with dead sites dropping out and newly discovered ones added, and our detection signals widen over time, so the roughly 1.22x step is coverage rather than adoption. The June to August movement inside the current crawl is coverage as well, since June was its first month.

Sales Signal: treat the trend line as directional and the level as a floor. If you are sizing a market, use the category total (2,572,673 active domains across 58 technologies) rather than any single month's absolute count.

3. Two populations, not one customer base

The size distribution is the clearest evidence for the split. 56.7% of the 91,248 domains with a resolvable company size employ 10 people or fewer, and another 24.6% employ 11 to 50. Only about 2.9% employ 1,001 or more.

At the other end sit organisations like Wells Fargo, Abbott, HCA Healthcare, AXA, Nokia, Medtronic, Salesforce, Adobe and Deutsche Bank. The age data shows the same double shape: 38.71% of matched companies were founded in the 2010s, the cloud native generation, while 8.92% predate 1960.

These two groups are not a funnel from one to the other. They are different phenomena that share a detection signal. Treating the small end as an enterprise pipeline is the most common mistake made with a number like this.

Sales Signal: two motions, and only one of them is worth outbound effort. The small end is self serve and mostly did not choose the tool. The enterprise end is identifiable, concentrated in healthcare, financial services and insurance, and reachable.

4. Industry mix, and why Real Estate leads

Real Estate is the top vertical at 9.64% (7,994 domains), ahead of Retail at 7.66% and Software Development at 3.99%. An enterprise APM product should not have Real Estate at the top of its industry table, so we looked at the cohort.

It is individual agent and property management sites, and their technology stacks are near identical: jQuery on 90%, Google Analytics on 83%, Google Tag Manager on 82.8%, Font Awesome on 55%, Bootstrap on 50%, OWL Carousel on 38.7%. That is one template build repeated thousands of times with the New Relic browser agent included in it. We could not attribute it to a specific site platform, and we are not going to name one on a guess, but the shape is unmistakable.

The practical consequence: rank the industry table, then discount the top of it. Software Development (3.99%), IT Services and IT Consulting (3.61%), Technology, Information and Internet (3.45%) and Financial Services (2.07%) are the rows that behave like buying decisions.

"When a defining vertical sits at the top of an industry table instead of the industry you would expect, that is almost never a market insight. It is one deployment decision copied across thousands of sites." - Mehmet Suleyman, CEO at TechnologyChecker.io

5. Geography

The United States accounts for 51,324 domains, more than seven times the United Kingdom at 7,106. Canada (3,912), India (3,153) and Australia (3,130) follow, then France (2,531) and Brazil (2,104). These counts come from the enriched subset, so the ranking is the reliable part and the magnitudes are not.

Sales Signal: outside North America the footprint thins fast. Anywhere below the top five is a market where a competitor can still take the default position.

6. Competitive position and observed migration

New Relic holds an 8.81% share and rank #2 of 58. Sentry is roughly eight times larger by detected domains (1,851,998), but it is an error SDK shipped inside frontend bundles rather than a full stack platform, so that ratio is not a competitive verdict. Datadog (148,622) is the meaningful comparison, and New Relic is about 1.5x ahead of it on domains detected.

Migration since March 2026 is less comfortable. New Relic is net negative against Sentry by 1,930 domains (3,420 out, 1,490 in), its largest corridor by a wide margin. Against everything else it is close to flat: Datadog net -163, Akamai mPulse net -60, Boomerang net -49, BugSnag net +108. Read the Sentry corridor with care, because a site adding Sentry for frontend errors while keeping New Relic for the backend can look the same in our data as a site leaving.

Sales Signal: the competitive pressure is coming from cheaper, narrower tools rather than from the other big platform. Consolidation arguments should be aimed at teams that have accumulated point solutions, not at Datadog accounts.

7. Technology ecosystem

Google Analytics co-occurs on 81.93% of New Relic domains and Cloudflare on 66.55%. Those are near universal and tell you little. The informative rows are WordPress at 13.59% and Magento at 7.75% against React at 6.81% and Vue.js at 8.11%.

More CMS and storefront than framework is the signature of marketing sites and shops, not of the application estates APM is sold to monitor. It is the long tail showing up again in a different table.

8. Review signals

G2 sentiment is consistent: user friendly interface (97 mentions) and real time monitoring (95 mentions) lead the positives, cost escalating with data volume (63 mentions) and setup complexity (50 mentions) lead the negatives.

Both criticisms are structural rather than fixable. A consumption model is what makes the free tier viable and the footprint this wide, and it is the same model that makes the invoice move with traffic.

9. Key takeaways

1. Position: #2 of 58 in APM and error tracking at 8.81% share, 226,775 domains, about 1.5x Datadog.

2. The count is presence: most of the footprint is small sites that did not choose the tool, and server side only deployments are invisible to us entirely.

3. Real Estate at the top of the industry table is a deployment pattern, not a market. Discount it before using the table.

4. Sentry is the one negative corridor, net -1,930 since March 2026, and part of that is coexistence rather than replacement.

5. The usage chart shows our current crawl only, three months on one basis. Our earlier readings are not plotted beside it and no rate should be computed between the two: coverage changed; adoption did not step 22%.

10. Sales applications

Targeting strategy: on TechnologyChecker.io, filter New Relic domains to companies of 201 employees or more before doing anything with the list. That removes the template built long tail and leaves roughly 7,500 domains that behave like buyers.

Competitive angle: the 3,420 domains that moved toward Sentry since March 2026 are the clearest signal of cost sensitivity on frontend telemetry. That is a consolidation conversation, in either direction depending on which side you sell.

Qualifying question: ask where the agent is deployed. Careers, help and investor portals dominate the enterprise detections we can see, which usually means one team bought it rather than the platform organisation.

For the full dataset of 226,775 domains and 97,960 matched company records, visit TechnologyChecker.io.

Frequently Asked Questions

Who uses New Relic?

We detect New Relic on 226,775 domains, including Wells Fargo & Co., Abbott, HCA Healthcare, Inc.. A detection means the technology is present on that domain, which for large organisations is often a single storefront or subdomain rather than a company-wide deployment. Among domains we matched to a company with a resolved industry, the most common is Real Estate (9.64%).

How many customers does New Relic have?

We detect 226,775 domains running New Relic across our monthly crawl of live business domains. Company data could be matched for 97,960 of them (43.2%), and every company-size, industry and country breakdown on this page describes that matched subset rather than the full detected base. A further 38,633 domains carried a New Relic detection previously and no longer do.

What is New Relic's market share?

New Relic holds 8.81% of the APM & Error Tracking category, ranking #2. This is a share of the domains we detect running a platform in this category — not a share of all websites, and not a share of spending — so it is not directly comparable to figures published on other denominators.

What are the best alternatives to New Relic?

The top alternatives to New Relic include Sentry (71.99% market share), Datadog (5.78% market share), Boomerang (2.05% market share), BugSnag (2% market share) — measured as a share of the domains we detect running a platform in this category.

Which countries use New Relic the most?

The United States leads by a wide margin with 51,324 domains, ahead of the United Kingdom (7,106), Canada (3,912), India (3,153) and Australia (3,130). These counts cover the domains we could match to a company record, so the ranking is more reliable than the absolute figures.

What size companies use New Relic?

The most common company size is 1-10 employees, representing 56.7% of the New Relic domains we could match to a company record and size — a subset of 97,960 matched companies, not of all 226,775 detected domains. This is followed by 11-50 employees (24.6%) and 51-200 employees (10.43%).

How old are companies that use New Relic?

Among the New Relic domains we could match to a company with a known founding date, the largest group was founded in the 2010s (38.71%), followed by the 2000s (17.27%). That matched subset is drawn from 97,960 companies and is not representative of all 226,775 detected domains. This suggests New Relic is most popular among relatively young companies.

What is the ideal customer profile for New Relic?

The ideal New Relic customer is: Company Size: 1-10 employees, Location: US, UK, or Canada, Industry: Real Estate or Retail, Founded: 2010-2019, Company Age: ~7-16 years old — based on our analysis of 97,960 enriched companies at TechnologyChecker.io.

How many websites use New Relic?

We detect New Relic on 226,775 domains in our August 2026 crawl, which is an 8.81% share of the APM and error tracking category and rank #2 of the 58 technologies we track there. The category holds 2,572,673 active domains in total.

Are all 226,775 domains paying New Relic customers?

No. The figure counts domains where we detect the New Relic browser agent, and a substantial part of the long tail was installed by whoever built the site rather than chosen by the business that owns it. 56.7% of the domains where we can resolve a company size employ 10 people or fewer. The reverse is also true: a company running only server side agents leaves nothing for a crawler to see, so it will not appear in our data at all. Read the number as reach, not as an account list.

Who does New Relic compete with?

In our detection data the largest technologies in the APM and error tracking category are Sentry (1,851,998 domains), New Relic (226,775), Datadog (148,622), Boomerang (52,708), BugSnag (51,398) and Google Cloud Trace (48,065). Datadog is the closest comparable full stack platform. Sentry is much larger by domain count but is an error tracking SDK that ships inside frontend bundles, and many sites run both.

What is the difference between New Relic and Datadog?

New Relic prices on data ingested while Datadog prices per host plus usage, per each vendor's published pricing. On detected domains New Relic is about 1.5x larger (226,775 versus 148,622). Since we began tracking detection changes in March 2026 the two are close to level: 1,006 domains moved from New Relic to Datadog and 843 moved the other way, a net difference of 163 domains.

Is New Relic losing customers to Sentry?

It is the one corridor where our data shows a clear direction. Since March 2026 we have observed 3,420 domains move from New Relic to Sentry and 1,490 move the other way, a net loss of 1,930. Treat that as an upper bound on switching, because a site can add Sentry for frontend error tracking while keeping New Relic for the backend, and our detection cannot tell that apart from a replacement.

Is New Relic free to use?

Yes. New Relic publishes a permanent free tier with 100 GB of data ingest per month, one full platform user and unlimited basic users, with no credit card required, per New Relic's published pricing. Usage beyond the free allowance is billed on data ingested rather than per host, a model the company moved to in 2020.

Did New Relic get bought out?

Yes. In November 2023 the private equity firms Francisco Partners and TPG acquired New Relic in a deal valued at approximately $6.5 billion, and the company was delisted from the NYSE after it closed. New Relic was founded in 2008 by Lew Cirne and had been public since 2014.

Is New Relic good for small businesses?

The free tier makes it accessible, and small companies are numerically dominant in our data: 56.7% of the 91,248 domains where we can resolve a company size employ 10 people or fewer. Read that with care though. Much of that long tail is template built sites carrying the browser agent because the builder included it, not because the business evaluated an observability platform.

What industries use New Relic the most?

By share of the domains we could match to a company record, Real Estate leads at 9.64%, followed by Retail at 7.66%, Software Development at 3.99%, IT Services and IT Consulting at 3.61% and Technology, Information and Internet at 3.45%. Real Estate at the top is a deployment pattern rather than a market: that cohort is individual agent and property management sites built from a common template, with jQuery on 90% of them and Google Tag Manager on 82.8%.

What programming languages does New Relic support?

New Relic ships APM agents for Java, .NET, Node.js, Python, Ruby, Go, PHP, C, Elixir and Rust, plus a browser JavaScript agent for real user monitoring, per New Relic's documentation. It also supports OpenTelemetry ingest, which covers languages without a first party agent.

Is New Relic an APM tool or an observability platform?

Both. New Relic started as an APM tool in 2008 and expanded into a full observability platform that now covers application performance, infrastructure, log management, real user monitoring, synthetic checks, vulnerability management and AI monitoring. The unified approach is the main difference from point solutions such as Sentry or Boomerang, which do one layer each.

Can New Relic monitor Kubernetes?

Yes. New Relic acquired Pixie in 2021 for eBPF based Kubernetes instrumentation, and the platform includes a cluster explorer, pod level metrics and container monitoring alongside the standard APM agents.

New Relic Overview
Customers
226,775
Companies Analyzed
97,960
Market Share
8.81%
Category Rank
#2
Top Country
United States
Top Industry
Real Estate
New Relic Customer ICP

Based on 97,960 company data

Company Size
1-10 employees
Location
US, UK, or Canada
Industry
Real Estate or Retail
Founded
2010-2019
Company Age
~7-16 years old
About Our Data

These insights include all TechnologyChecker.io detections of New Relic (free & paid plans).

Total Detections2.08B
Detection History+20 Years
Domains Crawled29.9M
Technologies44K+
Company Match Rate43.2%