Companies Using WalkMe

WalkMe is one of the harder products to count from the outside, and that is the first thing I'd tell anyone reading this page. A domain counts here when a page on it loads WalkMe's player from cdn.walkme.com or sets up WalkMe's configuration object in the browser. Our October 2026 crawl finds that on 426 live domains, and 247 of them match a company. That is a floor. WalkMe's main job is guiding employees through Salesforce, Workday, SAP and intranet tools behind a login, and a public crawl never gets there. What we can see is the part of the business that reaches a public page, and it turns out to be a specific part: portals.

A steady line, not a surge

The chart reads 301 domains in June, 350 in July, 418 in August, 430 in September and 426 in October. I wouldn't read that as adoption. The domains we crawl change every month, with dead sites dropping out and new ones coming in, and our detection signals widen over time. Since 19 March 2026, 84 domains have dropped WalkMe. Our records go back to April 2012, earlier than the chart shows.

"WalkMe's public footprint is a map of portals: partner hubs, account logins, permit systems and careers sites. The employee rollouts that made the company's name sit behind logins we never see." - Mehmet Suleyman, CEO at TechnologyChecker.io

Sales Signal: treat these 426 domains as evidence of a WalkMe relationship, not as the size of the market. A portal that carries WalkMe can point to a bigger internal deployment that a crawl can't see.

Domains are not accounts

WalkMe writes the customer's account ID into the script address, so we can count accounts as well as domains. On the 317 live domains where we could read it, there are 156 accounts, and 117 of them sit on a single domain. The big clusters belong to software vendors, not to the organisations whose names appear on the domains. Eltropy's secure-messaging pages put one WalkMe account on 42 credit union domains. ConnectWise's customer portal carries one account across 27 IT providers' domains, Wittenberg University's help desk among them. Accela's Citizen Access permit portals carry one across 13 government domains, including Longmont and Huntington Beach. Those three vendors explain 82 of the 435 live domains.

Sales Signal: dedupe by account before you count prospects. For a credit union on the list, the WalkMe buyer is Eltropy; for Fairfax County, it is Accela.

Who the customers are

The size chart is flat: 22.63% of matched companies have 1 to 10 staff, 19.75% have 11 to 50 and 22.63% have 51 to 200. The small end is partly the ConnectWise effect. The large end looks like WalkMe's direct customers: 45 companies with more than 1,000 employees (18.52%), including Boeing, HP, ServiceNow, Intesa Sanpaolo, Gallagher and CEVA Logistics. Age points the same way. 32.8% of matched companies with a known founding year predate 1960 and only 6.45% were founded in the 2020s.

Sales Signal: a WalkMe portal at an old, large company is a sign of a training and change-management budget. Sellers of learning, support and documentation tools should start there.

Industries and countries

Banking leads at 14.96%, IT Services and IT Consulting follows at 14.53%, then Financial Services (10.26%), Software Development (8.97%) and Government Administration (3.85%). After the vendor clusters, the remainder is insurance, logistics and manufacturing portals: Gallagher Bassett, American Modern Insurance, CareSource, Estes Express Lines, Cello Square, Armstrong Fluid Technology's product configurator. The United States has 180 of the 247 matched companies, the United Kingdom 19, Australia 12 and Canada 11. Israel, where WalkMe was founded, has 3.

Sales Signal: the clean enterprise targets are US insurers, logistics firms and manufacturers that run their own customer or partner portals. Credit unions and city governments are better reached through the vendor that serves them.

What the switching data says

No competitor passes our switching tests, so this page has no migration table. The pair people ask about is WalkMe and Pendo. 22 domains run both today, out of 58 that ever have. 34 domains dropped Pendo but kept WalkMe since March, which looks one-sided until you see that 33 of those drops landed in the single week of 6 September 2026. One batch change is not 34 customers choosing WalkMe. Only one domain went the other way, and one moved to Userpilot.

"When 33 of 34 drops land in one week, you are looking at one change ticket, not a market moving. WalkMe and Pendo mostly coexist." - Mehmet Suleyman, CEO at TechnologyChecker.io

Sales Signal: pitching displacement between WalkMe and Pendo targets a movement our data doesn't show. Product analytics alongside WalkMe is the more common pattern.

The stack around it

Across all 435 live WalkMe domains, Google Tag Manager runs on 73.56% and Google Analytics on 69.66%. The Adobe tags are common: Adobe Experience Platform Launch on 10.34%, Adobe Analytics on 9.66%. Zendesk is on 15.4%, which fits the support portals. Mixpanel (6.21%), Pendo (5.06%) and Amplitude (4.6%) are the product analytics tools, and Google Sign-in (6.44%) and Auth0 (2.3%) the login layers.

Sales Signal: product analytics is missing from most WalkMe portals. A team that already pays for in-app guidance and has no Mixpanel or Amplitude is a reasonable analytics prospect.

G2 review signals

WalkMe's G2 summary puts ease of use first (89 mentions) and a steep learning curve first among complaints (34), with complex setup (23) and maintenance (16) close behind. That isn't a contradiction. End users find the guidance easy; the people building it on a partner portal or a permit system carry the setup work. Vendor-run deployments like Eltropy's and Accela's spread that work across dozens of customers.

Sales Signal: WalkMe implementation and content services have a market wherever a portal carries WalkMe. The G2 complaints are about building and maintaining flows, not about the product failing.

Key takeaways

1. 426 live domains, a floor for a product that mostly runs behind logins.

2. 156 accounts across 317 domains where we can read the account, with Eltropy, ConnectWise and Accela running the largest ones.

3. An old, large customer base: 45 companies over 1,000 staff, 32.8% founded before 1960.

4. No switching corridor with Pendo; 33 of 34 Pendo drops came in one week.

5. Owned by SAP since 12 September 2024.

How to use this list

Targeting: filter WalkMe domains on TechnologyChecker.io to companies with more than 1,000 employees, then drop the Eltropy, ConnectWise and Accela clusters. What remains is mostly WalkMe's direct enterprise customers.

Competitive angle: for vendors selling to SAP shops, a WalkMe portal means the company has a contract with WalkMe, now part of SAP. For digital adoption rivals, the opening is the organisations whose WalkMe runs on one portal only.

Outreach template: "Your [portal name] guides [partners or customers] with WalkMe. Is anything measuring where they drop off inside it? Teams in [industry] that pair guidance with analytics usually find the gaps faster."

For all 426 WalkMe domains with company, size and stack data, explore TechnologyChecker.io.