Companies Using Trusted Shops
Our September 2026 crawl finds the Trusted Shops trustbadge on 20,547 domains, and the list is German before it is anything else. Of the 10,852 companies we could place in a country, 6,032 are in Germany and 6,641 in Germany, Austria and Switzerland together. Ranked worldwide, Trusted Shops is 12th of the 139 review tools we track. Ranked on German companies, it's second, behind only Trustindex, a widget that shows a firm's Google reviews and certifies nothing.
Companies that use Trusted Shops are mostly small web shops with a long tail of old family firms: 87.26% of matched companies have 50 or fewer staff, yet 10.29% were founded before 1960. Recognisable Trusted Shops customers include ÖBB's ticket shop, toom Baumarkt, Teekanne and CEWE. Below: the full list, their storefronts and payment stack, what the trustmark costs and how it differs from Trustpilot.
Published Sep 27, 2026 · Updated Sep 27, 2026 · Data analysed on September 27, 2026.
Trusted Shops Usage Statistics
The chart covers our current crawl window: 13,581 domains in June 2026, 17,745 in July, 19,824 in August and 20,547 in September. Most of that rise is on our side. The set of domains we crawl turns over every month, with dead sites dropping out and new ones added, and our detection widens over time, so 16.13% of the live Trusted Shops domains we see today were first seen in August or September. Read the line as our coverage catching up with shops that already carried the badge.
List of Companies Using Trusted Shops
Download all 20,547 Trusted Shops customers with full company data, or create a signal to track when companies start or stop using Trusted Shops.
| Company | Detection URL | Domain | Country | Industry | Employees | Type | Founded | |
|---|---|---|---|---|---|---|---|---|
| shop.resmed.com | resmed.com | United States | Medical Equipment Manufacturing | 5001-10000 | Public Company | 1989 | https://linkedin.com/company/resmed | |
| shop.oebb.at | oebb.at | Austria | Rail Transportation | 10001+ | Public Company | — | https://linkedin.com/company/obb | |
| kik.nl | kik.nl | Netherlands | Retail | 201-500 | Privately Held | 2013 | https://linkedin.com/company/kik-textiel-en-non-food-b-v- | |
| www.kik.de | kik.de | Germany | Apparel & Fashion | 10001+ | Privately Held | 1994 | https://linkedin.com/company/kik-textilien-und-nonfood-gmbh | |
| www.carhartt.com | carhartt.com | United States | Retail Apparel and Fashion | 1001-5000 | Privately Held | 1889 | https://linkedin.com/company/carhartt | |
| de.squarespace.com | squarespace.com | United States | Software Development | 1001-5000 | Privately Held | 2003 | https://linkedin.com/company/squarespace | |
| ponant.com | ponant.com | Spain | Travel Arrangements | 201-500 | Privately Held | 1988 | https://linkedin.com/company/ponant-explorations-group | |
| toom.de | toom.de | Germany | Retail | 10001+ | Self-Owned | 1978 | https://linkedin.com/company/toom-baumarkt | |
| de.caudalie.com | caudalie.com | France | Personal Care Product Manufacturing | 1001-5000 | Privately Held | 1995 | https://linkedin.com/company/caudalie | |
| soletrader.co.uk | soletrader.co.uk | United Kingdom | Retail | 201-500 | Privately Held | 1962 | https://linkedin.com/company/soletrader |
Show 40 more Trusted Shops using companies as demo data
| Company | Detection URL | Country | Industry | Employees | Type | Founded | ||
|---|---|---|---|---|---|---|---|---|
| intertoys.nl | intertoys.nl | Netherlands | Retail | 1001-5000 | Privately Held | 1976 | https://linkedin.com/company/intertoys | |
| www.igus.de | igus.de | — | Plastics Manufacturing | 1001-5000 | Privately Held | 1964 | https://linkedin.com/company/igusgmbh | |
| shop.iturri.com | iturri.com | Spain | Transportation, Logistics, Supply Chain and Storage | 1001-5000 | Privately Held | 1947 | https://linkedin.com/company/iturri | |
| www.studienkreis.de | studienkreis.de | Germany | Education Management | 1001-5000 | Educational | 1974 | https://linkedin.com/company/studienkreis-gmbh | |
| cewe.de | cewe.de | Germany | — | 1001-5000 | — | — | https://linkedin.com/company/cewe-color | |
| msmode.com | msmode.com | Netherlands | Retail | 1001-5000 | Privately Held | 1964 | https://linkedin.com/company/ms-mode | |
| groupeplg.com | groupeplg.com | France | Wholesale | 1001-5000 | Privately Held | — | https://linkedin.com/company/groupe-plg | |
| flyeralarm.com | flyeralarm.com | Germany | Marketing Services | 1001-5000 | Self-Owned | 2002 | https://linkedin.com/company/flyeralarm | |
| wearegarcia.com | wearegarcia.com | Netherlands | Retail Apparel and Fashion | 51-200 | Privately Held | 1977 | https://linkedin.com/company/garcia-jeanswear | |
| www.opticauniversitaria.es | opticauniversitaria.es | Spain | Retail | 1001-5000 | Privately Held | 1992 | https://linkedin.com/company/optica-universitaria | |
| boutique.lemans.org | lemans.org | France | Spectator Sports | 51-200 | Privately Held | 1906 | https://linkedin.com/company/automobile-club-de-l'ouest | |
| merkal.com | merkal.com | Spain | Retail | 1001-5000 | Privately Held | 1987 | https://linkedin.com/company/merkal-calzados | |
| tienda.covap.es | covap.es | Spain | Food and Beverage Services | 501-1000 | Privately Held | 1959 | https://linkedin.com/company/covap | |
| www2.lew.de | lew.de | Germany | Utilities | 1001-5000 | Public Company | 1903 | https://linkedin.com/company/lew-gruppe | |
| www.petsplace.nl | petsplace.nl | Netherlands | Retail | 1001-5000 | Privately Held | 1896 | https://linkedin.com/company/petsplace-boerenbond-retail-bv | |
| shop.sedus.com | sedus.com | Germany | Furniture and Home Furnishings Manufacturing | 501-1000 | Public Company | 1871 | https://linkedin.com/company/sedus-stoll | |
| estensionigaranzia.vwfs.it | vwfs.it | Italy | Financial Services | 201-500 | Privately Held | 1991 | https://linkedin.com/company/volkswagen-financial-services-italia | |
| www.dille-kamille.nl | dille-kamille.nl | Netherlands | Retail | 201-500 | Privately Held | 1974 | https://linkedin.com/company/dilleenkamille | |
| nkd.com | nkd.com | Germany | Retail | 11-50 | — | — | https://linkedin.com/company/nkd-deutschland-gmbh | |
| hellweg.de | hellweg.de | Germany | Retail | 1001-5000 | Public Company | 1971 | https://linkedin.com/company/hellweg-die-profi-baumaerkte | |
| www.farmaciastrebol.com | farmaciastrebol.com | Spain | Wellness and Fitness Services | 501-1000 | Privately Held | 2005 | https://linkedin.com/company/farmacias-trebol | |
| shop.lecot.be | lecot.be | Belgium | Wholesale | 201-500 | Privately Held | 1888 | https://linkedin.com/company/lecot | |
| trade.farrow-ball.com | farrow-ball.com | United Kingdom | Retail | 501-1000 | Privately Held | 1946 | https://linkedin.com/company/farrow-&-ball | |
| feinkost-kaefer.de | feinkost-kaefer.de | Germany | Food and Beverage Services | 1001-5000 | Public Company | 1930 | https://linkedin.com/company/k-fer | |
| www.jeanscentre.nl | jeanscentre.nl | Netherlands | Retail | 501-1000 | Partnership | 1976 | https://linkedin.com/company/jeans-centre-bv | |
| lacasadelascarcasas.it | lacasadelascarcasas.it | Brazil | Retail | 501-1000 | Self-Owned | 2012 | https://linkedin.com/company/lacasadelascarcasasitalia | |
| freenet-mobilfunk.de | freenet-mobilfunk.de | Germany | Telecommunications | 501-1000 | Public Company | 1992 | https://linkedin.com/company/mobilcom-debitel | |
| kik.pl | kik.pl | Poland | Retail | 1001-5000 | Privately Held | 2012 | https://linkedin.com/company/kik-polska | |
| www.congstar.de | congstar.de | Germany | Telecommunications | 201-500 | Privately Held | 2007 | https://linkedin.com/company/congstar | |
| bergfreunde.de | bergfreunde.de | Germany | Retail | 501-1000 | Privately Held | 2006 | https://linkedin.com/company/bergfreunde-gmbh | |
| liftstar.de | liftstar.de | Germany | Accessible Architecture and Design | 1001-5000 | Public Company | — | https://linkedin.com/company/liftstar | |
| gabor.de | gabor.de | Germany | Footwear Manufacturing | 201-500 | Public Company | 1949 | https://linkedin.com/company/gabor-shoes-ag | |
| teekanne.de | teekanne.de | Germany | Beverage Manufacturing | 1001-5000 | Privately Held | 1882 | https://linkedin.com/company/teekanne | |
| www.prenatal.nl | prenatal.nl | Netherlands | Retail | 501-1000 | Public Company | 1959 | https://linkedin.com/company/prenatal-moeder-en-kind-b.v. | |
| www.kamera-express.nl | kamera-express.nl | Netherlands | Retail | 501-1000 | Privately Held | 1995 | https://linkedin.com/company/kamera-express | |
| mandm.com | mandm.com | India | Advertising Services | 1-10 | Privately Held | — | https://linkedin.com/company/mandmhq | |
| www.trefl.com | trefl.com | Poland | Manufacturing | 501-1000 | Public Company | 1985 | https://linkedin.com/company/trefl-s-a- | |
| tramasmas.com | tramasmas.com | Spain | Retail | 501-1000 | Privately Held | 1995 | https://linkedin.com/company/tramas | |
| artdeco.de | artdeco.de | Germany | Cosmetics | 501-1000 | Public Company | 1985 | https://linkedin.com/company/artdeco-cosmetic-gmbh | |
| america-today.com | america-today.com | Netherlands | Apparel & Fashion | 501-1000 | Privately Held | 1989 | https://linkedin.com/company/america-today |
There are 20,547 companies and domains where we detect Trusted Shops, sign up to download the entire Trusted Shops dataset.
Here are some of the recognisable companies that use Trusted Shops in 2026. Each carried Trusted Shops code when we checked its site on 27 September 2026:
- ResMed: the sleep-therapy device maker, with the trustbadge on shop.resmed.com
- ÖBB: Austria's federal railway, running the trustbadge on its ticket shop at shop.oebb.at
- Carhartt: the US workwear brand, whose site loads a Trusted Shops trustbadge
- Squarespace: its German site, de.squarespace.com, loads a Trusted Shops trustbadge
- toom Baumarkt: the German DIY chain, with the trustbadge on toom.de
- CEWE: the photo-book maker, showing the Trusted Shops seal on cewe.de
- Teekanne: the German tea brand, selling direct on teekanne.de with the trustbadge
- Ponant: the cruise line, with a Trusted Shops review widget on ponant.com
- congstar: the German mobile provider, running eTrusted review widgets on congstar.de
- Bergfreunde: the outdoor gear retailer, with the trustbadge on bergfreunde.de
Which Countries Use Trusted Shops the Most?
Which countries use Trusted Shops the most? Germany, with 6,032 matched companies, nearly six times the Netherlands (1,018). Spain (751) and Poland (722) come next, then France and Italy on 373 each. Austria (347) and Switzerland (262) take the German-speaking total to 6,641, 61.2% of the companies we could place. The domains say the same thing: 8,353 live Trusted Shops domains end in .de. The table's percentages are calculated across the countries listed.
Share of the 11,006 Trusted Shops domains we matched to a company record — 53.6% of the 20,547 we detect. Top 15 countries shown, so these do not sum to 100%. Domains with no matching company record are not represented here and skew small and independent.
Trusted Shops Market Share Among Reviews & Ratings
What is Trusted Shops' market share? Worldwide it holds 1.19% of the Reviews & Ratings category, 12th of the 139 tools we track, based on our live crawl at TechnologyChecker.io. That table sets a trustmark sold in Europe against Shopify review apps sold everywhere. Count companies in Germany and the order changes: Trustindex 10,272, Trusted Shops 6,032, ProvenExpert 4,612, Trustpilot 4,298. Across Germany, Austria and Switzerland it's second too, with 6,641 companies to Trustindex's 12,603, and Trustpilot third on 5,293.
Top Competitors by Market Share
Trusted Shops Customers by Company Size & Age
What size companies use Trusted Shops? Mostly small online retailers. 59.06% of matched companies with a known size have 1 to 10 employees and 28.2% have 11 to 50, so 87.26% employ 50 people or fewer. The top end is real, though: 79 matched companies have more than 1,000 staff, among them ResMed, ÖBB, toom Baumarkt and Hellweg.
Company Size Distribution
Company Age (Founded Decade)
This base is older than the Shopify review apps' customers. The 2010s are the largest group at 36.91% of matched companies with a founding year, but 10.29% were founded before 1960, almost as many as in the 2020s (11.1%). In our published profiles of Loox and Judge.me, the pre-1960 share is 1.37% and 2.22%. Bazaarvoice, which sells to large US retailers and old consumer brands, is older still at 17.43%, per its profile. Many Trusted Shops customers are established retailers and manufacturers that opened a web shop, not stores that were born online.
What Industries Use Trusted Shops the Most?
Retail leads at 22.83% of matched companies with an industry. Add Retail Apparel and Fashion (3.3%) and Online and Mail Order Retail (2.93%) and retail covers 2,507 of the 8,626, or 29.06%. Wholesale is the second row at 4.46%, a reminder that B2B web shops carry the seal too. Manufacturers selling direct, furniture makers (2.46%) among them, fill much of the rest, based on our enriched company data.
DIY and home retailers using Trusted Shops are an easy group to spot: toom Baumarkt and Hellweg both show the badge. Manufacturers on Trusted Shops sell from their own shops, such as igus (plastic bearings), Sedus (office chairs, on shop.sedus.com) and Gabor (shoes). Telecom brands using Trusted Shops, congstar and freenet, carry it outside classic retail, and ÖBB uses it on its train ticket shop.
Trusted Shops Alternatives & Competitors
The chart shows the category's largest rows worldwide, and most of them aren't what a German merchant weighs against a trustmark. Judge.me and Loox are Shopify apps for product reviews; Judge.me even runs on 1,296 Trusted Shops domains, doing a different job on the same shop. Trustindex embeds Google reviews. The real comparison is Trustpilot, an open review site that 849 Trusted Shops domains also run (see the companies that use Trustpilot), and ProvenExpert, third among German companies in our market share data.
| Technology | Domains | Market Share |
|---|---|---|
| 350,844 | 20.3% | |
| 266,272 | 15.41% | |
| 231,575 | 13.4% | |
TrustedSite | 97,811 | 5.66% |
| 57,745 | 3.34% |
Tech Stack of Trusted Shops-Powered Websites
Across the 20,720 live Trusted Shops domains, Shopify runs on 25.68% and Shopware on 13.37%, ahead of WooCommerce (10.44%), Magento (9.77%) and PrestaShop (6.59%). The Shopware share is the German signature; see the companies that use Shopware for that side. PayPal is on 47.31% and Apple Pay on 21.92%. Consent tools are common, as you'd expect in European shops: Cookiebot and Cookie Control on 10.76% each, Usercentrics on 8.78%. For email, Klaviyo (17.81%) is well ahead of Mailchimp (7.08%).
Ecommerce Platforms
Payment Processing
Consent & Privacy Management
Email Marketing
Reviews & Ratings
Expert Analysis: Trusted Shops Growth Trends & Key Signals for Sales Teams in 2026

I went through Trusted Shops in our September 2026 crawl. The detection reads two scripts, both served by Trusted Shops itself: the trustbadge from widgets.trustedshops.com, whose address carries the shop's own Trusted Shops ID, and the newer eTrusted review widgets from integrations.etrusted.com. There's no link or DNS clause, so a shop that only mentions the seal isn't counted. On that basis 20,547 domains run Trusted Shops and 11,006 match a company record. In a random sample of 50 detected domains, all 42 that loaded confirmed it: 38 in the raw page and 4 Shopify stores that load the Trusted Shops app in a browser. The other eight were dead or behind bot walls. Trusted Shops says more than 32,000 online shops rely on it. We count domains with the code live, which is a different unit, and our note on technology detection methods covers why the two rarely match.
Second in Germany, twelfth in the world
The global table puts Trusted Shops 12th of 139 review tools on 1.19%, under Shopify apps sold worldwide. That's a poor frame for a product sold into one region: 61.2% of the companies we could place are in Germany, Austria or Switzerland, and 40.32% of live domains end in .de. So I re-ranked the category on German companies only. Trustindex has 10,272, Trusted Shops 6,032, ProvenExpert 4,612, Trustpilot 4,298 and Judge.me 3,374. Across DACH the top two hold, 12,603 to 6,641, with Trustpilot third on 5,293. Trustindex embeds a business's Google reviews, mostly on WordPress sites. It doesn't audit anyone. Among tools that check a shop and collect its own reviews, Trusted Shops has the biggest German footprint in our data.
"On the world table Trusted Shops looks like a minor review widget. Among German companies, the only review tool installed more often is a Google-reviews embed." - Emma Davies, Data Analyst at TechnologyChecker.io
Sales signal: treat this as a German-language list. Checkout plugins, legal-text services and shop agencies selling into it need German material; the 368 US companies are a footnote.
What the chart measures
The chart reads 13,581 in June, 17,745 in July, 19,824 in August and 20,547 in September. That rise is mostly ours. The domains we crawl turn over every month and our detection widens, and 16.13% of today's live domains were first seen in August or September. 3,320 domains have dropped a Trusted Shops detection since March 2026. I don't read that as churn: a seal can disappear in a redesign or a shop move, and part of the base is aliases. In a 200-domain sample, 31 redirected to another domain that also runs Trusted Shops, tarwegraskoning.be to its .nl twin, empula.de to empula-shop.de.
Sales signal: size a campaign on companies, not domains. Roughly 15% of domains are a second address of the same shop, so deduplicate before you count.
Who the customers are
59.06% of matched companies with a known size have 1 to 10 employees and 28.2% have 11 to 50: small web shops. Age is where Trusted Shops parts company with the Shopify review apps. 10.29% of companies with a founding year started before 1960, against 1.37% for Loox and 2.22% for Judge.me in our published profiles. These are established retailers and manufacturers with a web shop: toom Baumarkt, Hellweg, igus, Teekanne, Gabor. At the top, 79 matched companies have more than 1,000 staff, ResMed and ÖBB among them.
Sales signal: an old Mittelstand retailer buys differently from a Shopify founder. Expect the managing director and an outside agency to be in the decision.
Retail first, then the neighbours
Retail is 22.83% of matched companies with an industry, and with apparel and mail-order retail it's 29.06%. Wholesale adds 4.46%. Outside the German-speaking countries the list comes mostly from the Netherlands (1,018 companies), Spain (751) and Poland (722), each of which has its own Trusted Shops country site.
Sales signal: Dutch, Spanish and Polish shops are the second market here, 2,491 matched companies together. They are easy to miss if you filter on Germany alone.
Review tools pile up on one shop
I tested the review tools that share domains with Trusted Shops for a switching pattern, and none passed. Judge.me runs on 1,296 live Trusted Shops domains and Trustpilot on 849. Of the sites we've ever seen with both Trusted Shops and Judge.me, 73.8% still run both. Trustpilot looks more like a real choice: since March 2026, 374 domains dropped Trustpilot and kept Trusted Shops, while 167 dropped Trusted Shops and still run Trustpilot. More than half the sites that ever ran both still do, though, so we don't publish it as a switch.
"The Trusted Shops seal and a Judge.me star widget do different jobs on the same shop. One vouches for the retailer, the other for the product, which is why most shops that add one keep the other." - Emma Davies, Data Analyst at TechnologyChecker.io
Sales signal: the 849 domains running both Trusted Shops and Trustpilot pay twice for shop reviews. That's the consolidation pitch for either vendor.
The storefront stack
Shopify runs on 25.68% of live Trusted Shops domains, Shopware on 13.37%, WooCommerce on 10.44% and Magento on 9.77%. I expected Shopware to lead a German seal's stack; Shopify does, and Trusted Shops sells a Shopify app. PayPal is on 47.31%, Apple Pay on 21.92%, and consent tools are common (Cookiebot and Cookie Control 10.76% each, Usercentrics 8.78%). Klaviyo, on 17.81%, is the usual email tool.
Sales signal: a Shopware agency or plugin vendor can filter this list to the 2,771 Shopware domains and reach merchants who already pay for trust services.
Key takeaways
1. 20,547 domains with a live Trusted Shops trustbadge or eTrusted widget, against a vendor-stated 32,000+ shops.
2. #2 among German companies (6,032) and in DACH (6,641), behind a Google-reviews embed.
3. Small shops, but with a real Mittelstand tail: 10.29% founded before 1960.
4. About 15% of domains are aliases of another Trusted Shops domain; count companies.
5. No switching corridor. Judge.me and Trustpilot sit beside it rather than replacing it.
How to use this list
Filter first on country, since Germany behaves differently from the Dutch and Spanish shops, then on shop system. Compare the Judge.me customers for the Shopify product-review side and our European ecommerce statistics for the market around them. For the full list of 20,547 Trusted Shops domains with company, size and stack data, explore TechnologyChecker.io.
Frequently Asked Questions
Who uses Trusted Shops?
Mostly small online shops in Germany, Austria and Switzerland. Our crawl finds Trusted Shops on 20,547 domains, 11,006 matched to a company, and 6,641 of the 10,852 we could place are in those three countries. Retail leads the industries. Larger Trusted Shops customers include ResMed, ÖBB's ticket shop, toom Baumarkt, CEWE, Teekanne and the German site of Squarespace.
How many customers does Trusted Shops have?
Trusted Shops says more than 32,000 online shops use it. Our September 2026 crawl finds its trustbadge or review widget live on 20,547 domains. The units differ: some shops run several domains (in a 200-domain sample, 31 redirected to another Trusted Shops domain), and some we can't reach. 3,320 domains dropped the code since March 2026, which isn't the same as leaving.
What is Trusted Shops's market share?
Worldwide, 1.19% of the Reviews & Ratings category, 12th of the 139 tools we track. That ranking mixes in Shopify review apps sold everywhere. Counted on German companies, Trusted Shops is second with 6,032, behind Trustindex (10,272) and ahead of ProvenExpert (4,612) and Trustpilot (4,298). It's also second across Germany, Austria and Switzerland, based on TechnologyChecker.io data.
What are the best alternatives to Trusted Shops?
It depends on the job. For shop reviews and a public rating, Trustpilot is the common choice, and 849 Trusted Shops domains run both. In Germany, ProvenExpert and eKomi are the local options. For product reviews on Shopify, Judge.me. Neither Trustpilot nor Judge.me audits the shop or offers buyer protection, so most shops add one beside Trusted Shops rather than swap.
Which countries use Trusted Shops the most?
Germany by a wide margin, with 6,032 matched companies, then the Netherlands (1,018), Spain (751), Poland (722), and France and Italy (373 each). Austria (347) and Switzerland (262) bring the German-speaking total to 6,641, 61.2% of the companies we could place. 8,353 live Trusted Shops domains end in .de.
What size companies use Trusted Shops?
The most common company size is 1-10 employees, representing 59.06% of the Trusted Shops domains we could match to a company record and size — a subset of 11,006 matched companies, not of all 20,547 detected domains. This is followed by 11-50 employees (28.2%) and 51-200 employees (8.62%).
How old are companies that use Trusted Shops?
Among the Trusted Shops domains we could match to a company with a known founding date, the largest group was founded in the 2010s (36.91%), followed by the 2000s (18.09%). That matched subset is drawn from 11,006 companies and is not representative of all 20,547 detected domains. This suggests Trusted Shops is most popular among relatively young companies.
What is the ideal customer profile for Trusted Shops?
The ideal Trusted Shops customer is: Company Size: 1-10 employees, nearly all under 50, Location: Germany, then the Netherlands, Spain and Poland, Industry: Retail and wholesale web shops, Founded: 2010s, with a pre-1960 Mittelstand tail, Storefront: Shopify or Shopware shop with PayPal at checkout — based on our analysis of 11,006 enriched companies at TechnologyChecker.io.
Is Trusted Shops legit and trustworthy?
Yes, it's a real company: founded in Cologne in 1999, trading today as Trusted Shops SE with 800+ staff, per its own site. Germans ask whether it's seriös (reputable). The seal only means something if it's valid: click the badge, and the certificate on a trustedshops.de page should read VALID, not BLOCKED, with the shop's own address. Checked 27 September 2026.
What does the Trusted Shops trustmark require?
The trustmark, called Gütesiegel (quality seal) in German, follows an audit of the shop: transparent identity and contact details, encrypted data transfer, a clear cancellation and returns policy, transparent prices and shipping costs, and a working order process. Afterwards Trusted Shops keeps checking service, and the shop's average rating must stay at 4.0 stars or better. Checked 27 September 2026.
What is Trusted Shops buyer protection?
Buyer protection, Käuferschutz in German, refunds a shopper if an order from a certified shop never arrives, a refund isn't paid, or the shop goes insolvent. On trustedshops.de the free Basic cover is up to €100 per purchase and PLUS costs €12 a year for cover up to €20,000; the English EU site quotes free cover up to €2,500. Checked 27 September 2026.
How much does Trusted Shops cost?
For merchants, the price (Kosten) depends on turnover and product range. On business.trustedshops.de, START begins at €119 a month for shops with up to €100,000 annual turnover, PRO at €199, and PREMIUM is quoted individually. It's billed annually in advance plus VAT, with a one-time €99 setup fee and a 12-month minimum term. Checked 27 September 2026.
Is Trusted Shops free?
For shoppers, basic buyer protection is free. For merchants, no: the pricing page lists no free plan, and every package includes the trustmark, buyer protection and unlimited shop reviews for a monthly fee starting at €119. The Shopify app is free to install, but its listing says the membership behind it starts at €119 a month, billed by Trusted Shops. Checked 27 September 2026.
Trusted Shops vs Trustpilot: what's the difference?
Trusted Shops audits a shop, adds buyer protection and collects its reviews; Trustpilot is an open review site where consumers can review a company whether or not it signed up. In our data Trusted Shops leads among German companies (6,032 to 4,298), while Trustpilot is larger worldwide. 849 Trusted Shops domains run both, and most keep both.
How can you tell if a shop uses Trusted Shops?
View the page source and search for trustedshops or etrusted. The trustbadge loads from widgets.trustedshops.com/js/ followed by the shop's ID, a string starting with X, and newer review widgets load from integrations.etrusted.com or appear as an etrusted-widget tag. TechnologyChecker.io detects both scripts; Shopify stores load them through the Trusted Shops app.
Which shop systems do Trusted Shops customers use?
Shopify is the most common, on 25.68% of live Trusted Shops domains, followed by Shopware (13.37%), WooCommerce (10.44%), Magento (9.77%) and PrestaShop (6.59%). PayPal appears on 47.31% of them. Shopware's share is far higher here than in ecommerce overall, which reflects how German the base is, based on our analysis of 20,720 live domains.
Based on 11,006 company data
These insights include all TechnologyChecker.io detections of Trusted Shops (free & paid plans).