Companies Using GLPI

On our data, mostly IT service firms and public institutions in Brazil and Latin America. In a random sample of 36 live GLPI pages, 26 belonged to IT service, software or ERP firms running it as their clients' ticket desk. The larger names are universities and agencies, such as UFSCar, Universidade Federal de Campina Grande, Selçuk University and Colombia Compra Eficiente.

We count 552 domains exposing a GLPI login page in our November 2026 crawl, after removing one for-sale page, and 470 match a company. That's the public edge only: GLPI is free and usually self-hosted, and installs on internal networks are invisible to a crawler. Since tracking began on 16 March 2026, just 32 domains dropped it entirely.

GLPI holds 0.3% of Help Desk at TechnologyChecker.io, 13th of 49 rows, on 552 cleaned domains, one domain behind Zammad (553). The leader, Statuspage, has 142,413 domains (76.14%), but it's a status page, not a ticket desk. The share counts how many sites show each tool publicly, which favours hosted widgets over self-hosted login pages.

The closest like-for-like options are the other open-source desks you can host yourself: osTicket (1,337 domains in our crawl) and Zammad (553). Hosted help desks include Freshdesk (5,487) and Zendesk. Statuspage, BugHerd and Atlassian Statuspage rank above GLPI in our category but do different jobs. One domain in our sample had moved from GLPI to Zammad.

Brazil, by a wide margin: 252 of the 470 companies we matched. Colombia follows with 46, France 42, Spain 16 and the United States 10. Portuguese, Spanish and French speaking countries account for at least 381 of the 470, which fits a French-named project whose site has its own Brazilian Portuguese edition.

Mostly small firms, with a public-sector tail. 50.56% of matched companies with a known size have 1 to 10 employees and 26.07% have 11 to 50, typical of the IT service providers running GLPI for clients. 19 have more than 1,000 staff, mainly universities and state bodies such as UFSCar, INTS and the Amazonas state health department.

40.7% of matched companies with a founding year started in the 2010s, 26.45% in the 2000s and 13.66% in the 1990s; only 9.88% are from the 2020s. Older institutions run it too, including UFSCar (1968), Selçuk University (1975) and Hannibal-LaGrange University, founded in 1858 according to our company data.

On our data: an IT services or consulting firm with 1 to 50 staff, founded in the 2000s or 2010s, in Brazil, Colombia or France, running GLPI on a helpdesk or suporte subdomain as the ticket desk for its own clients, with a WordPress main site (52.72%) on Apache (60.69%). Universities and state agencies form a second profile.

Yes. GLPI's code is published on GitHub under the GPL-3.0 licence, and anyone can download and host it. Teclib' sells GLPI Network on top: cloud hosting from €19 per user per month excluding VAT with a 45-day free trial, or self-hosted subscriptions from €100 a month for up to 10 technicians, per its pricing page on 14 November 2026.

Gestionnaire Libre de Parc Informatique, French for roughly "free IT asset manager", according to the project's GitHub README. The README describes GLPI as free asset and IT management software with ITIL service desk features, licence tracking and software auditing. Today it also covers help desk, CMDB and financial management, per its website.

It's the separate open-source agent that feeds GLPI's inventory. The project's README calls it a generic management agent that runs tasks on its own schedule or on behalf of a GLPI server, and says it's based on a fork of the FusionInventory agent. Version 1.21 came out on 8 October 2026. Our count reads the server's login page, not the agent.

GLPI 12.0.0 was released on 7 October 2026, and 12.0.2 followed on 12 November 2026 alongside 11.0.13 for the previous branch, per the project's GitHub releases. In our sample, 20 of 36 public login pages carried a 2026 copyright line, while two still printed version 0.84.8, a release tagged in October 2014.

Open the login page and look for GLPI's markers: a hidden _glpi_csrf_token field or a glpi:csrf_token meta tag, a script named common.min.js and a footer reading "GLPI Copyright (C) 2015-2026 Teclib' and contributors". Many organisations rename the page title, as UFSCar does with "Central de Serviços", but the markers stay.