Companies Using Inline Manual
Our database tracks 3,341 companies using Inline Manual for digital adoption and user onboarding. The list of companies using Inline Manual spans software developers, SaaS providers, and enterprises implementing in-app guidance systems, with 1,431 enriched profiles from LinkedIn data at TechnologyChecker.io.
Brands that use Inline Manual include TeamViewer, Simpson Strong-Tie, and H&M Group. The top companies using Inline Manual use the platform to reduce support tickets and improve feature adoption through interactive product tours. We update this data monthly across 50M+ domains.
Published Mar 12, 2026 · Updated Mar 12, 2026 · Data analysed on March 12, 2026.
Inline Manual Usage Statistics
How has Inline Manual's adoption evolved? Inline Manual first appeared in our crawl data in 2016 and experienced explosive growth in late 2017, jumping from 348 active domains to over 1,000 in three months, based on our tracking at TechnologyChecker.io. The platform peaked at 3,341 active domains but faces a near-equal churn count of 3,483 previously-used domains. A signal that retention has been a persistent challenge throughout its growth trajectory.
List of Companies Using Inline Manual
Download all 3,341 Inline Manual customers with full company data, or create a signal to track when companies start or stop using Inline Manual.
| Company | Detection URL | Domain | Country | Industry | Employees | Type | Founded | |
|---|---|---|---|---|---|---|---|---|
| peopleconnect.hmgroup.com | hmgroup.com | Sweden | Retail | 10001+ | Public Company | 1947 | https://linkedin.com/company/hmgroup | |
| app-staging.strongtie.com | strongtie.com | United States | Wholesale Building Materials | 5001-10000 | Public Company | 1956 | https://linkedin.com/company/simpson-strong-tie | |
| teamviewer.com | teamviewer.com | Germany | Software Development | 1001-5000 | Public Company | 2005 | https://linkedin.com/company/teamviewer | |
| vallen.com | vallen.com | United States | Wholesale | 1001-5000 | Privately Held | — | https://linkedin.com/company/vallenusa | |
| baldorfood.com | baldorfood.com | United States | Food and Beverage Services | 1001-5000 | Privately Held | 1991 | https://linkedin.com/company/baldorfood | |
| priority.innovid.com | innovid.com | United States | Advertising Services | 501-1000 | Privately Held | 2007 | https://linkedin.com/company/innovid | |
| idcamrev2.bauerfeind.com | bauerfeind.com | Germany | Medical Equipment Manufacturing | 1001-5000 | Public Company | 1929 | https://linkedin.com/company/bauerfeind-ag | |
| dev-pros.lawnstarter.com | lawnstarter.com | United States | Software Development | 201-500 | Privately Held | 2013 | https://linkedin.com/company/lawnstarter | |
| priority.clarksonevans.co.uk | clarksonevans.co.uk | United Kingdom | Residential Building Construction | 501-1000 | Privately Held | 1981 | https://linkedin.com/company/clarkson-evans-ltd | |
| uslsoccer.com | uslsoccer.com | United States | Spectator Sports | 51-200 | Privately Held | — | https://linkedin.com/company/usl |
Show 13 more Inline Manual using companies as demo data
| Company | Detection URL | Country | Industry | Employees | Type | Founded | ||
|---|---|---|---|---|---|---|---|---|
| apps.meptagon.com | meptagon.com | Israel | Construction | 501-1000 | Privately Held | 1959 | https://linkedin.com/company/meptagon-group | |
| erp.bremont.com | bremont.com | United Kingdom | Retail Luxury Goods and Jewelry | 51-200 | Privately Held | 2002 | https://linkedin.com/company/bremont-watch-company | |
| sports.celina-tx.gov | celina-tx.gov | United States | Government Administration | 201-500 | Government Agency | 1876 | https://linkedin.com/company/cityofcelinatx | |
| priority.aerohandling.com | aerohandling.com | Israel | Airlines and Aviation | 201-500 | Privately Held | — | https://linkedin.com/company/aerohandling-ltd | |
| erp.scodix.com | scodix.com | Israel | Printing Services | 51-200 | Privately Held | 2007 | https://linkedin.com/company/scodix | |
| prioritytest.agentek.co.il | agentek.co.il | Israel | Biotechnology Research | 51-200 | Privately Held | 1987 | https://linkedin.com/company/agentek | |
| priority.beyeonics.com | beyeonics.com | Israel | Medical Equipment Manufacturing | 51-200 | — | 2018 | https://linkedin.com/company/beyeonics | |
| mygtcs.gtcs.org.uk | gtcs.org.uk | United Kingdom | Civic and Social Organizations | 51-200 | Nonprofit | 1965 | https://linkedin.com/company/gtc-scotland | |
| priority.alumeshet.co.il | alumeshet.co.il | Israel | Construction | 201-500 | Self-Owned | 1983 | https://linkedin.com/company/alumeshet | |
| jvcvolleyball.com | jvcvolleyball.com | United States | Sports Teams and Clubs | 51-200 | Nonprofit | 1999 | https://linkedin.com/company/juniorsvbc | |
| usabl.com | usabl.com | United States | Spectator Sports | 1-10 | Privately Held | 1985 | https://linkedin.com/company/usabl | |
| houseofsportsny.com | houseofsportsny.com | United States | Recreational Facilities | 51-200 | Privately Held | 2012 | https://linkedin.com/company/house-of-sports-ny | |
| p6apm-oci.emerald-associates.com | emerald-associates.com | Canada | Software Development | 11-50 | Privately Held | 1995 | https://linkedin.com/company/emerald-associates |
There are 3,341 companies and websites using Inline Manual, sign up to download the entire Inline Manual dataset.
Here are some of the most recognizable companies using Inline Manual and brands using Inline Manual in 2026:
- H&M Group – Global fashion retail leader using Inline Manual on their PeopleConnect employee platform
- TeamViewer – Software development company with Inline Manual on their main domain
- Simpson Strong-Tie Company – Building materials manufacturer deploying Inline Manual on staging environments
- Vallen Distribution – Wholesale distributor using Inline Manual for internal systems
- United Soccer League – Spectator sports organization using Inline Manual, as featured in our enriched company data
- LawnStarter – Software development company using Inline Manual for their service provider portal
- General Teaching Council for Scotland – Civic organization using Inline Manual on their member portal
Which Countries Use Inline Manual the Most?
Which countries use Inline Manual the most? The United States dominates with 92.1% of all customers. An extreme geographic concentration, based on our analysis of 1,431 enriched companies at TechnologyChecker.io. This near-total US focus suggests either limited international marketing or a product closely tied to US-based enterprise software platforms. The remaining 8% is spread thinly across multiple countries with no secondary market exceeding 2%.
Inline Manual Market Share Among Knowledge Base
Where does Inline Manual rank in its category? Inline Manual currently holds minimal measurable share of the knowledge base market, ranking #9 in the category, based on our monthly crawl of 50M+ domains and 40K+ tracked technologies at TechnologyChecker.io. However, this ranking is somewhat misleading, Inline Manual is a digital adoption platform competing in a knowledge base category that doesn't perfectly reflect its interactive walkthrough and in-app guidance capabilities.
Top Competitors by Market Share
Inline Manual Customers by Company Size & Age
What size companies adopt Inline Manual? The data is striking: 87.9% of Inline Manual customers have 1-10 employees, based on our analysis of 1,431 enriched companies at TechnologyChecker.io. This extreme micro-business concentration is unusual for a digital adoption platform. However, notable enterprise users like H&M Group (10,001+ employees), Simpson Strong-Tie (5,001-10,000), and TeamViewer (1,001-5,000) prove the platform can scale to large organizations.
Company Size Distribution
Company Age (Founded Decade)
What Industries Use Inline Manual the Most?
Which industries rely on Inline Manual? Spectator Sports dominates at 68.85%, followed distantly by IT Services (2.38%) and Software Development (1.61%), based on our enriched company data at TechnologyChecker.io. This unusual distribution likely reflects a specific partnership or product integration with sports organizations rather than organic horizontal adoption. Outside sports, the platform serves a long tail of tech and professional services companies.
What explains the sports industry concentration? Spectator sports organizations using Inline Manual account for nearly 70% of the customer base, based on our enriched data at TechnologyChecker.io. This likely reflects a distribution deal or white-label arrangement with a sports technology provider rather than direct sales. IT Services and Software Development firms using Inline Manual represent the expected user profile for a digital adoption platform, suggesting two distinct customer segments.
Inline Manual Alternatives & Competitors
How does Inline Manual compare to competitors? Inline Manual faces competition in a highly fragmented knowledge base market. HelpCenter (1.19%) leads the category with minimal dominance, while MyKnowledgeBase (0.6%) ranks second. The market is characterized by low adoption rates across all competitors, with most platforms showing negligible market share, based on our market share data across 50M+ crawled domains.
| Technology | Domains | Market Share |
|---|---|---|
 | 101 | 1.19% |
 | 51 | 0.6% |
 | 8 | 0.09% |
 | 5 | 0.06% |
 | 3 | 0.04% |
Inline Manual Customer Migration
Are companies switching to or from Inline Manual? Based on 1,431 enriched companies at TechnologyChecker.io, Inline Manual's migration data shows minimal switching activity. The near-equal count of active (3,341) and previously-used (3,483) installations suggests high churn but not competitive displacement, companies are more likely removing in-app guidance tools when projects end rather than switching to rival platforms.
| Competitor | Gained | Lost | Net |
|---|---|---|---|
 | +4 | -3 | +1 |
Tech Stack of Inline Manual-Powered Websites
What technology stack do Inline Manual customers run? Based on 1,431 enriched companies at TechnologyChecker.io, Inline Manual customers pair the platform with mainstream web technologies, jQuery, Google Analytics, and Google Tag Manager appear in the majority of stacks. The tech profile reflects a customer base running traditional web applications rather than modern SPA frameworks, which aligns with the platform's JavaScript-based overlay approach.
JavaScript Libraries
Web Analytics
CDN & Hosting
Marketing & Advertising
Frameworks & Backend
Inline Manual Customer Reviews with Pros and Cons
What do reviews say about Inline Manual? Public G2 review data for Inline Manual is limited. The platform is primarily known for its interactive walkthrough capabilities and ease of creating in-app guidance without code changes. Users value the no-code editor for building product tours, though the limited review volume makes it difficult to identify systematic strengths and weaknesses.
Generated from real user reviews on G2
- Users consistently praise the exceptional support provided by Inline Manual, highlighting its responsiveness and helpfulness.
- Many appreciate the ease of use and flexibility in creating customized in-app content, which enables non-technical users to enhance onboarding and user engagement.
- A common limitation noted is the need for improved analytics capabilities, but overall sentiment remains highly positive.
Expert Analysis: Inline Manual Growth Trends & Key Signals for Sales Teams in 2026
I've tracked Inline Manual's adoption across our dataset of 3,341+ websites, and the patterns are worth examining closely.
1. Growth Trajectory
Inline Manual launched in 2016 but remained under 100 active domains until late 2017, when adoption exploded. The platform jumped from 348 domains in September 2017 to 1,103 in October 2017. A 217% month-over-month surge. This spike suggests a major partnership, product launch, or integration that unlocked distribution. The platform peaked at 3,308 active domains in March 2025, showing consistent but modest growth from 2018-2024 before leveling off. Recent data shows a slight decline in mid-2025, which could signal churn, market saturation, or seasonal variation in the sports vertical.
Sales Signal: The 2017 spike suggests Inline Manual's growth is partnership-driven rather than organic. Sales teams prospecting into this market should investigate whether the sports vertical dominance stems from a single integration (e.g., SportsEngine co-occurrence at 93.78%) or if there's a replicable go-to-market motion in other verticals.
2. Customer Profile
Inline Manual's customer base is 87.9% micro-businesses with 1-10 employees. Only 8.34% have 11-50 employees, and enterprise adoption is negligible. The age distribution shows 30.5% founded in the 2010s, with another 23.4% from the 2000s. These are digital-native organizations building software products. Despite the micro-business dominance, notable enterprise customers include H&M Group, TeamViewer, and Simpson Strong-Tie, all detected on internal employee portals or ERP systems. The nonprofit concentration (48.05% by company type) is striking and aligns with the sports vertical dominance.
Sales Signal: This is a platform chosen by small teams who can't build onboarding systems in-house. They value ease of implementation over customization depth. The enterprise deployments are all internal-facing (employee portals, ERP systems), not customer-facing marketing sites, which suggests Inline Manual wins when IT teams need quick wins without developer resources.
3. Industry & Geographic Concentration
The industry concentration is extreme: 68.85% of customers are in Spectator Sports, with Sports Teams and Clubs adding another 4.62%. This 73%+ vertical concentration is unusual for a horizontal SaaS tool. The geographic profile is equally concentrated, 92.1% are in the United States, with Canada (3.6%) and Israel (2.1%) as distant followers. English-speaking markets account for over 96% of the user base. The sports dominance combined with SportsEngine appearing in 93.78% of tech stacks suggests a formal integration or partnership.
Sales Signal: This is a vertical-specific platform masquerading as horizontal software. Sales teams should investigate the SportsEngine partnership and look for similar high-concentration opportunities in other verticals. The Israel presence (2.1%) is notable given the country's small market size, this could indicate investor or founder connections worth exploring.
4. Migration Patterns
Migration data is sparse but telling. Inline Manual has gained 4 companies from Zendesk Guide while losing 3. A 1.3:1 gain ratio. All gains occurred in the last year, suggesting recent momentum. The bidirectional flow indicates customers are experimenting between platforms rather than making permanent switches. The low migration volume (only 7 total switches) confirms this is a niche market with minimal customer movement.
Sales Signal: The small migration volume suggests high switching costs or low urgency. Retention tools that reduce friction (migration services, data import wizards) could be valuable. The fact that all recent migration is inbound suggests Inline Manual is winning on ease of use or pricing compared to Zendesk Guide.
5. Technology stack
Inline Manual customers run on Ruby on Rails (93.71%), AngularJS (94.76%), and jQuery (98.67%). This tech stack signals older SaaS products built on Rails with Angular frontends, likely mid-2010s vintage. The near-universal presence of Google Tag Manager (98.18%), Google Analytics (97.76%), and Hotjar (94.2%) shows these teams are data-driven despite being small. The SportsEngine (93.78%) co-occurrence confirms the sports vertical lock-in. The presence of Intercom (86.43%) suggests these teams value in-app messaging and customer support tools.
Sales Signal: The Rails + Angular stack suggests technical debt and legacy codebases. Tools that integrate with older frameworks or offer migration paths to modern stacks (React, Vue) could find traction. The Hotjar and Intercom overlap suggests an appetite for product analytics and user research tools, complementary products in the digital adoption space.
What G2 Reviewers Say
I've cross-referenced our crawl data with G2 reviews, and the patterns align. Users consistently praise exceptional support, which tracks with what we see in adoption rates. The main pain point? analytics capabilities. For teams evaluating Inline Manual, this review data is worth factoring in.
6. Key Takeaways
Inline Manual is a niche digital adoption platform with extreme vertical concentration in sports organizations and overwhelming micro-business dominance. The platform grew rapidly in late 2017 via what appears to be a partnership-driven spike, then settled into steady but modest growth through 2024. The customer archetype is a small nonprofit or sports organization using Ruby on Rails, founded in the 2010s, based in the United States. The competitive moat is weak, 0% market share in a fragmented category, but the sports vertical lock-in provides a defensible niche.
7. Sales Applications
Outreach Template: "We noticed [Company] is using Inline Manual for user onboarding. Our data shows 87.9% of Inline Manual customers are micro-businesses with 1-10 employees, does your team have the bandwidth to maintain custom onboarding flows as your product evolves? We help teams like [Similar Company in their industry] automate onboarding updates without developer involvement."
Targeting Strategy: On TechnologyChecker.io, filter for companies using Inline Manual + Ruby on Rails + Nonprofit type + US location + 1-10 employees. Cross-reference with SportsEngine presence to identify the core ICP. For expansion beyond sports, target civic organizations and software development companies in the 11-50 employee range who may be outgrowing the platform.
Competitive Angle: The bidirectional migration with Zendesk Guide suggests customers are price-sensitive and evaluating alternatives. Emphasize migration support and transparent pricing when targeting Inline Manual customers. The sports vertical dominance means any sales motion into other verticals should position as "what worked for sports organizations can work for [target vertical]."
Explore the full dataset of 1,431 enriched companies using Inline Manual on TechnologyChecker.io, updated monthly across 50M+ domains.
Frequently Asked Questions
Who uses Inline Manual?
Inline Manual is used by 3,341 companies worldwide, including H&M Group, Simpson Strong-Tie Company, TeamViewer, based on our analysis of 50M+ crawled domains at TechnologyChecker.io. It's particularly popular in the Spectator Sports industry (68.85% of customers).
How many customers does Inline Manual have?
Inline Manual has 3,341 active customers detected through our monthly crawl of 50M+ domains. We enriched 1,431 of these with LinkedIn company data on TechnologyChecker.io to generate detailed insights. An additional 3,483 sites that previously used Inline Manual are also tracked.
What is Inline Manual's market share?
Inline Manual's market share in the Knowledge Base category is tracked through related detection technologies. With 3,341 detected customers, it is a major player in the category — based on our analysis of 50M+ domains and 40K+ technologies at TechnologyChecker.io.
What are the best alternatives to Inline Manual?
The top alternatives to Inline Manual include HelpCenter (1.19% market share), MyKnowledgeBase (0.6% market share), TeamBrain (0.09% market share), Medscape (0.06% market share) — based on our market share data across 50M+ crawled domains.
Which countries use Inline Manual the most?
United States leads with 1,289 Inline Manual customers, followed by Canada (50), Israel (29), United Kingdom (10), Australia (8), based on our enriched company data at TechnologyChecker.io.
What size companies use Inline Manual?
The most common company size is 1-10 employees, representing 87.9% of Inline Manual customers, based on our analysis of 1,431 enriched companies. This is followed by 11-50 employees (8.34%) and 51-200 employees (2.51%).
How old are companies that use Inline Manual?
The majority of Inline Manual customers were founded in the 2010s (30.5%), followed by the 2000s (23.4%), based on our analysis of 1,431 enriched companies. This suggests Inline Manual is most popular among relatively young companies.
What is the ideal customer profile for Inline Manual?
The ideal Inline Manual customer is: Company Size: 1-10 employees, Location: US, Canada, or Israel, City: Most common: US cities, Founded: 2010-2019, Company Age: ~10-15 years old — based on our analysis of 1,431 enriched companies at TechnologyChecker.io.
What companies use Inline Manual?
Notable companies using Inline Manual include H&M Group, TeamViewer, Simpson Strong-Tie, Vallen Distribution, United Soccer League, and LawnStarter. Our database tracks 3,341 companies using the platform, with the majority being micro-businesses (1-10 employees) in the spectator sports industry based on 1,431 enriched company profiles, based on our data at TechnologyChecker.io.
Is Inline Manual still being used in 2026?
Yes, Inline Manual is actively used in 2026 with 3,097 active domains detected as of July 2025. The platform has shown consistent adoption since 2017, though recent data indicates a slight decline from the March 2025 peak of 3,308 domains. The platform continues to serve over 500 businesses according to vendor statements, based on our data at TechnologyChecker.io.
What is Inline Manual pricing?
According to the vendor's published pricing page, Inline Manual starts at $3.00 per active employee per month. The Standard plan includes unlimited employees, starting with 5 applications, walkthroughs, tooltips, articles, announcements, segmentation, 3 languages, and reporting features. Enterprise plans with additional features are available through custom quotes, based on our data at TechnologyChecker.io.
Who are Inline Manual's main competitors?
In the knowledge base category, Inline Manual's main competitors include HelpCenter (1.19% market share), MyKnowledgeBase (0.6%), TeamBrain, and Zendesk Guide. In the broader digital adoption platform space, alternatives mentioned include Whatfix, WalkMe, Pendo, Appcues, and Userpilot according to third-party comparison sites, based on our data at TechnologyChecker.io.
What industries use Inline Manual the most?
Spectator sports organizations dominate Inline Manual's customer base at 68.85%, followed by sports teams and clubs at 4.62%. Other notable industries include civic and social organizations (2.5%), nonprofits (1.73%), wellness and fitness services (1.54%), and software development (0.96%). This represents analysis of 1,040 companies with industry data on TechnologyChecker.io.
Does Inline Manual work for enterprise companies?
While Inline Manual primarily serves micro-businesses (87.9% have 1-10 employees), notable enterprise customers include H&M Group, TeamViewer, and Simpson Strong-Tie. These deployments are typically on internal employee portals and ERP systems rather than customer-facing applications. Only 0.37% of customers have over 1,000 employees based on our enriched company data, based on our data at TechnologyChecker.io.
What countries use Inline Manual?
The United States dominates with 92.1% of all Inline Manual customers (1,289 companies), followed by Canada at 3.6% (50 companies) and Israel at 2.1% (29 companies). English-speaking markets (US, CA, UK, AU) account for over 96% of the user base. The platform has minimal presence outside North America and Western Europe, based on our data at TechnologyChecker.io.
How does Inline Manual compare to Zendesk Guide?
Based on migration data, Inline Manual has gained 4 companies from Zendesk Guide while losing 3, showing a slight competitive edge in recent years. All inbound migrations occurred in the last year. Both platforms serve different use cases, with Zendesk Guide being part of a broader support suite while Inline Manual focuses specifically on digital adoption and in-app guidance, based on our data at TechnologyChecker.io.
What technologies do Inline Manual customers use?
Nearly all Inline Manual customers use jQuery (98.67%), Google Tag Manager (98.18%), and Google Analytics (97.76%). The platform is commonly paired with Ruby on Rails (93.71%), AngularJS (94.76%), and SportsEngine (93.78%). This tech stack suggests customers are running older SaaS products built on Rails with Angular frontends from the mid-2010s era, based on our data at TechnologyChecker.io.
Is Inline Manual only for sports organizations?
While sports organizations account for 73% of Inline Manual's customer base, the platform also serves software development companies, nonprofits, civic organizations, and various other industries. However, the extreme vertical concentration in spectator sports (68.85%) suggests a specialized integration or partnership making it particularly attractive to this segment, based on our data at TechnologyChecker.io.
When was Inline Manual founded?
Inline Manual was founded in 2014 according to vendor information, with our detection data showing the first domains appearing in 2016. The platform experienced explosive growth in late 2017, jumping from 348 active domains in September to 1,103 in October 2017, suggesting a major partnership or product launch during that period, based on our data at TechnologyChecker.io.
Based on 1,431 company data
These insights include all TechnologCchecker.io detections of Inline Manual (free & paid plans).