A favicon of Qualtrics

Companies Using Qualtrics

Our live crawl verifies 8,306 companies using Qualtrics through the tenant-fingerprinted intercept code each deployment loads on its public website. The verified list runs from Bank of America, Starbucks, and Boeing to Kaiser Permanente, the U.S. Department of State, and the NIH. Below is the full list of companies using Qualtrics, with headcount, industry, location, and the exact URL where we found each deployment.

Qualtrics says nearly 20,000 organizations use its platform. Our census counts the subset that runs Qualtrics feedback code on a public website we can verify, so read our number as the floor of live web deployments rather than the company's full customer base. Email surveys, panel research, and academic accounts never touch a customer-facing page and stay outside any web crawl.

Published Aug 22, 2026 · Updated Aug 24, 2026 · Data analysed on August 22, 2026.

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Qualtrics Usage Statistics

Our current crawl verifies 8,306 domains running Qualtrics feedback code, each one confirmed by the customer-specific tenant identifier inside the intercept script it loads. That verification step matters: Qualtrics intercepts are often deployed on one campaign, one support portal, or one product page at a time, so raw sightings overstate the base and we only publish deployments we can tie to a real tenant. Counts are not a like-for-like series over time either: the set of domains we crawl turns over every month, with dead sites dropping out and newly discovered ones added, and our detection signals widen over time, so read the level rather than any single month's movement.

List of Companies Using Qualtrics

The verified customer list reads like a Fortune 500 index: Bank of America, Starbucks, UPS, HP, Kaiser Permanente, Boeing, General Motors, Lockheed Martin, Roche, UnitedHealth Group, Morgan Stanley, and Fidelity all run Qualtrics intercept code on domains we crawl. Public-sector deployments include the U.S. Department of State, the National Institutes of Health, and the UK Civil Service careers site.

Download all 8,306 Qualtrics customers with full company data, or create a signal to track when companies start or stop using Qualtrics.

Verified list of companies and websites using Qualtrics — sorted by company size. Data from TechnologyChecker's full-sweep crawl of 29.6M domains.
CompanyDetection URLDomainCountryIndustryEmployeesTypeFoundedLinkedIn
Bank of America logoBank of America
bettermoneyhabits.bankofamerica.combankofamerica.comUnited StatesBanking10001+Public Company1998https://linkedin.com/company/bank-of-america
Mahindra & Mahindra logoMahindra & Mahindra
auto.mahindra.commahindra.comIndiaExecutive Offices10001+Public Company1945https://linkedin.com/company/mahindragroup
Starbucks logoStarbucks
athome.starbucks.comstarbucks.comUnited StatesRetail10001+Public Company1971https://linkedin.com/company/starbucks
United Parcel Service, Inc. logoUnited Parcel Service, Inc.
ups.comups.comUnited StatesTruck Transportation10001+Public Company1907https://linkedin.com/company/ups
Upwork logoUpwork
upwork.comupwork.comUnited StatesSoftware Development501-1000Public Company2015https://linkedin.com/company/upwork
HP logoHP
support.hp.comhp.comUnited StatesIT Services and IT Consulting10001+Public Company1939https://linkedin.com/company/hp
Kaiser Permanente logoKaiser Permanente
kp.orgkp.orgUnited StatesHospitals and Health Care10001+Nonprofit1945https://linkedin.com/company/kaiser-permanente
The Boeing Company logoThe Boeing Company
investors.boeing.comboeing.comUnited StatesAviation & Aerospace10001+Public Company1916https://linkedin.com/company/boeing
General Motors logoGeneral Motors
gmenergy.gm.comgm.comUnited StatesMotor Vehicle Manufacturing10001+Public Companyhttps://linkedin.com/company/general-motors
Lockheed Martin logoLockheed Martin
www.lockheedmartin.comlockheedmartin.comUnited StatesDefense and Space Manufacturing10001+Public Company1912https://linkedin.com/company/lockheed-martin
Show 40 more Qualtrics using companies as demo data
CompanyDetection URLCountryIndustryEmployeesTypeFounded
Roche logoRoche
medinfo.roche.comroche.comSwitzerlandBiotechnology Research10001+Public Company1896https://linkedin.com/company/roche
UnitedHealth Group Incorporated logoUnitedHealth Group Incorporated
unitedhealthgroup.comunitedhealthgroup.comUnited StatesHospitals and Health Care10001+Public Company1980https://linkedin.com/company/unitedhealth-group
Optum logoOptum
www.optum.comoptum.comUnited StatesHospitals and Health Care10001+Public Company2012https://linkedin.com/company/optum
Verizon Communications Inc. logoVerizon Communications Inc.
www.verizon.comverizon.comUnited StatesIT Services and IT Consulting10001+Public Company1983https://linkedin.com/company/verizon
AccorHotels logoAccorHotels
accor.comaccor.comFranceHospitality10001+Public Company1967https://linkedin.com/company/accor
Medtronic plc logoMedtronic plc
americas.connect.medtronic.commedtronic.comUnited StatesMedical Equipment Manufacturing10001+Public Company1949https://linkedin.com/company/medtronic
Morgan Stanley logoMorgan Stanley
advisor.morganstanley.commorganstanley.comUnited StatesFinancial Services10001+Public Company1935https://linkedin.com/company/morgan-stanley
Fidelity Investments logoFidelity Investments
www.fidelity.comfidelity.comUnited StatesFinancial Services10001+Privately Held1946https://linkedin.com/company/fidelity-investments
U.S. Bank logoU.S. Bank
usbank.comusbank.comUnited StatesBanking10001+Public Company1863https://linkedin.com/company/us-bank
United Airlines logoUnited Airlines
united.comunited.comUnited StatesAirlines and Aviation10001+Public Company1926https://linkedin.com/company/united-airlines
Johnson Controls, Inc. logoJohnson Controls, Inc.
jobs.johnsoncontrols.comjohnsoncontrols.comIrelandIndustrial Machinery Manufacturing10001+Public Company1885https://linkedin.com/company/johnson-controls
Philip Morris International logoPhilip Morris International
pmi.compmi.comSwitzerlandManufacturing10001+Public Company2008https://linkedin.com/company/insidepmi
PNC Financial Services Group, Inc. logoPNC Financial Services Group, Inc.
locator.pnc.compnc.comUnited StatesFinancial Services10001+Public Company2014https://linkedin.com/company/pnc-bank
Sutherland Global logoSutherland Global
www.jobs.sutherlandglobal.comsutherlandglobal.comUnited StatesIT Services and IT Consulting10001+Privately Held1986https://linkedin.com/company/sutherland-global
ZF logoZF
aftermarket.zf.comzf.comGermanyMotor Vehicle Parts Manufacturing10001+Privately Held1915https://linkedin.com/company/zf-group
BMO logoBMO
usmortgagelocator.bmo.combmo.comCanadaFinancial Services10001+Public Company1817https://linkedin.com/company/bank-of-montreal
Australia and New Zealand Banking Group logoAustralia and New Zealand Banking Group
anz.comanz.comAustraliaBanking10001+Public Companyhttps://linkedin.com/company/anz
Cummins logoCummins
shop.cummins.comcummins.comUnited StatesMotor Vehicle Manufacturing10001+Public Company1919https://linkedin.com/company/cummins-inc
Emerson logoEmerson
www.emerson.comemerson.comUnited StatesAutomation Machinery Manufacturing10001+Public Company1890https://linkedin.com/company/emerson
Lumen technologies, inc. logoLumen technologies, inc.
developer.lumen.comlumen.comUnited StatesTelecommunications10001+Public Companyhttps://linkedin.com/company/lumentechnologies
Rabobank logoRabobank
www.rabobank.comrabobank.comNetherlandsBanking10001+Privately Held1898https://linkedin.com/company/rabobank
Re/Max logoRe/Max
franchise.remax.comremax.comUnited StatesReal Estate201-500Public Company1973https://linkedin.com/company/remax
Edward Jones logoEdward Jones
edwardjones.comedwardjones.comUnited StatesFinancial Services10001+Privately Held1922https://linkedin.com/company/edward-jones
AutoZone, Inc. logoAutoZone, Inc.
autozone.comautozone.comUnited StatesRetail10001+Public Company1979https://linkedin.com/company/autozone
Circle K Corporation logoCircle K Corporation
ca.circlek.comcirclek.comCanadaRetail10001+Public Company1951https://linkedin.com/company/circle-k
Desjardins logoDesjardins
rappel.desjardins.comdesjardins.comCanadaBanking10001+Privately Held1900https://linkedin.com/company/desjardins
Adobe logoAdobe
edex.adobe.comadobe.comUnited StatesSoftware Development10001+Public Company1982https://linkedin.com/company/adobe
Aetna, Inc. logoAetna, Inc.
aetna.comaetna.comUnited StatesWellness and Fitness Services10001+Public Company1853https://linkedin.com/company/aetna
TE Connectivity logoTE Connectivity
www.te.comte.comIrelandAppliances, Electrical, and Electronics Manufacturing10001+Public Company2007https://linkedin.com/company/te-connectivity
Southwest Airlines logoSouthwest Airlines
support.southwest.comsouthwest.comUnited StatesAirlines and Aviation10001+Public Company1971https://linkedin.com/company/southwest-airlines
Bristol-Myers Squibb Co logoBristol-Myers Squibb Co
investors.bms.combms.comUnited StatesPharmaceutical Manufacturing10001+Public Company1887https://linkedin.com/company/bristol-myers-squibb
Sun Life Financial logoSun Life Financial
cdn.sunlife.comsunlife.comUnited StatesFinancial Services10001+Public Company1865https://linkedin.com/company/sun-life-financial
Civil Service Careers logoCivil Service Careers
civil-service-careers.gov.ukcivil-service-careers.gov.ukUnited KingdomGovernment Administration5001-10000Government Agencyhttps://linkedin.com/company/uk-department-for-education
Department of State logoDepartment of State
travel.state.govstate.govUnited StatesInternational Affairs10001+Government Agency1948https://linkedin.com/company/doscareers
Liberty Mutual logoLiberty Mutual
digital-account.libertymutual.comlibertymutual.comUnited StatesInsurance10001+Privately Held1912https://linkedin.com/company/renee-williams-liberty-mutual
PayPal, Inc. logoPayPal, Inc.
developer.paypal.compaypal.comUnited StatesSoftware Development10001+Public Company1998https://linkedin.com/company/paypal
Major League Baseball logoMajor League Baseball
www.mlb.commlb.comUnited StatesSpectator Sports1001-5000Privately Heldhttps://linkedin.com/company/major-league-baseball
Nationwide Mutual Insurance Company logoNationwide Mutual Insurance Company
policyservicing.nationwide.comnationwide.comUnited StatesInsurance10001+Privately Heldhttps://linkedin.com/company/nationwide
Quest Diagnostics Incorporated logoQuest Diagnostics Incorporated
testdirectory.questdiagnostics.comquestdiagnostics.comUnited StatesMedical and Diagnostic Laboratories10001+Public Company1967https://linkedin.com/company/quest-diagnostics
National Institutes of Health logoNational Institutes of Health
grants.nih.govnih.govUnited StatesBiotechnology Research10001+Government Agency1887https://linkedin.com/company/national-institutes-of-health

There are 8,306 companies and websites using Qualtrics, sign up to download the entire Qualtrics dataset.

Which big companies use Qualtrics? Look at where the code actually sits. HP runs it on support.hp.com, Morgan Stanley on advisor.morganstanley.com, U.S. Bank on onlinebanking.usbank.com, Boeing on its investor relations site, and Accor across its group portal. Those placements say Qualtrics is measuring logged-in support and transaction journeys, not just marketing pages, which is where enterprise CX budgets concentrate.

Which Countries Use Qualtrics the Most?

Where is Qualtrics used most? The United States accounts for 1,996 of the enriched deployments, more than half of the base, which fits a product born in Provo, Utah and priced for enterprise budgets. The United Kingdom (204), Australia (155), and Canada (143) follow, and the Anglosphere concentration is stronger than we see for most marketing tools. Germany leads continental Europe at 110 verified deployments.

🇺🇸United States1,99667.0%
🇬🇧United Kingdom2046.8%
🇦🇺Australia1555.2%
🇨🇦Canada1434.8%
🇩🇪Germany1103.7%
🇮🇳India561.9%
🇳🇱Netherlands501.7%
🇧🇷Brazil391.3%
🇫🇷France381.3%
🏳️Mexico381.3%
🇪🇸Spain371.2%
🏳️New Zealand341.1%
🏳️Switzerland291.0%
🏳️Belgium270.9%
🏳️Italy250.8%

Qualtrics Market Share Among Surveys & Feedback

What is Qualtrics' market share? Qualtrics holds 4.14% of the Surveys & Feedback category on TechnologyChecker.io, ranking 6th by verified domains. That placement reads harsher than the product's actual standing, because the category mixes enterprise experience management with WordPress form plugins and embeddable form builders that install across tens of thousands of small sites. Formidable Forms leads on raw installs for exactly that reason. Among platforms sold to enterprise CX and research teams, Qualtrics and Medallia are the two names that dominate shortlists, and the customer quality behind our Qualtrics count, with 91 of the Fortune 100 claimed by the vendor, tells the real story.

Customers8.3KCompanies using Qualtrics
Companies Analyzed3.6KWith LinkedIn company data
Market Share4.14%Of the category market
Category Ranking#6In its category

Top Competitors by Market Share

Qualtrics Customers by Company Size & Age

What size companies use Qualtrics? The distribution is a barbell. Teams of 1-10 people make up 29.8% of enriched deployments, many of them research shops and consultancies on smaller plans. At the other end, 23.6% of the base sits at 1,001 employees or more, an enterprise share several times what we measure for typical SaaS tools. The middle is comparatively thin, which matches how Qualtrics sells: a self-serve entry point and a large direct sales motion, with less in between.

Company Size Distribution

Company Age (Founded Decade)

What Industries Use Qualtrics the Most?

What industries use Qualtrics? Insurance (210 deployments) and financial services (206) lead the verified base, followed by hospitality (162), hospitals and health care (152), and retail (129). These are exactly the industries where customer experience scores are board-level metrics and where regulators reward documented feedback programs.

Insurance210 (6.67%)
Financial Services206 (6.54%)
Hospitality162 (5.14%)
Hospitals and Health Care152 (4.83%)
Retail129 (4.1%)
Motor Vehicle Manufacturing110 (3.49%)

The vertical mix separates Qualtrics from survey tools with similar-looking counts. Motor vehicle manufacturing (110) shows up because carmakers run always-on brand and dealer experience tracking. Government administration (79), banking (76), and utilities (65) all carry procurement processes that few feedback vendors survive, and their presence signals the compliance depth Qualtrics has built. One in four verified organizations was founded before 1960, from BMO (1817) to U.S. Bank (1863) and Aetna (1853), so the buyer profile skews toward institutions that measure everything and replace software slowly. TechnologyChecker.io enriches each deployment with LinkedIn firmographics, which is what makes this vertical read possible.

Qualtrics Alternatives & Competitors

Who competes with Qualtrics? The category table puts Formidable Forms, Medallia, Feedback Company, Tally, and Typeform around Qualtrics by domain count, but they split into different markets. Formidable is a WordPress plugin, and Tally and Typeform sell self-serve form building to small teams. The enterprise fight is Qualtrics against Medallia, and on the web-deployment evidence the two sell into the same kinds of organizations. SurveyMonkey barely registers in website detection (284 domains) because its product lives in email and link distribution, not on customer websites.

TechnologyDomainsMarket Share
A favicon of Formidable Forms
Formidable Forms
93,81646.74%
A favicon of Medallia
Medallia
17,7658.85%
A favicon of Feedback Company
Feedback Company
13,7796.87%
A favicon of Tally
Tally
11,7965.88%
A favicon of Typeform
Typeform
10,4335.2%

Qualtrics Customer Migration

Migration counts here are domains observed switching in our current crawl windows, so they are small and recent by design. The clearest pattern involves GetFeedback, which its owner is winding down: 10 domains dropped GetFeedback and now run Qualtrics, while a similar number moved the other way as teams rehome feedback programs. Survicate and Maze pick up some departing Qualtrics domains at the lightweight end of the market.

Switched to Qualtrics
Left Qualtrics
CompetitorGainedLostNet
A favicon of GetFeedback
GetFeedback
+6
-9
-3
A favicon of Survicate
Survicate
+3
-10
-7
Maze
+2
-7
-5
A favicon of Delighted
Delighted
+3
0
+3
A favicon of InMoment
InMoment
+1
-2
-1
A favicon of Formidable Forms
Formidable Forms
+1
-1
0
A favicon of OpinionLab
OpinionLab
0
-2
-2
A favicon of UserReport
UserReport
0
-1
-1
A favicon of Usersnap
Usersnap
0
0
0
A favicon of UserVoice
UserVoice
0
0
0

Tech Stack of Qualtrics-Powered Websites

One in three verified Qualtrics deployments (33.04%) also runs OneTrust, and another 5.9% runs TrustArc, so consent management is effectively standard equipment in this customer base. Adobe Analytics appears on 20.72% of these domains, an enterprise signal we rarely see at that rate elsewhere, and the marketing automation split leans to Marketo, Salesforce Account Engagement, and Oracle Eloqua alongside HubSpot. On TechnologyChecker.io that combination usually marks a mature, budgeted digital organization rather than a startup stack.

Web Analytics

A favicon of Google Analytics
Google Analytics
6,206 (74.72%)
A favicon of Adobe Analytics
Adobe Analytics
1,721 (20.72%)
A favicon of Cloudflare Browser Insights
Cloudflare Browser Insights
1,081 (13.01%)
A favicon of Siteimprove
Siteimprove
447 (5.38%)
A favicon of Snowplow Analytics
Snowplow Analytics
267 (3.21%)

Consent & Privacy Management

A favicon of OneTrust
OneTrust
2,744 (33.04%)
A favicon of TrustArc
TrustArc
490 (5.9%)
A favicon of Transcend
Transcend
231 (2.78%)
A favicon of Osano
Osano
218 (2.62%)
A favicon of Cookiebot
Cookiebot
143 (1.72%)

Marketing Automation

A favicon of HubSpot
HubSpot
409 (4.92%)
A favicon of Marketo
Marketo
353 (4.25%)
A favicon of Oracle Eloqua
Oracle Eloqua
175 (2.11%)
A favicon of Braze
Braze
123 (1.48%)

CRM

A favicon of Sprinklr
Sprinklr
425 (5.12%)
A favicon of Salesforce
Salesforce
359 (4.32%)
A favicon of Salesforce Experience Cloud
Salesforce Experience Cloud
115 (1.38%)
A favicon of Zoho
Zoho
48 (0.58%)

Qualtrics Customer Reviews with Pros and Cons

G2 reviewers of Qualtrics Customer Experience praise the analytics depth and the way feedback programs run end to end in one system, while the loudest complaints are the learning curve, text analytics accuracy outside English, and price for small teams. The apparent contradiction in the reviews, easy for experienced admins and overwhelming for newcomers, is really a segmentation: this is an enterprise research platform, and it reads that way from both sides. That matches our deployment data, where verified customers skew to large, regulated organizations.

Generated from real user reviews on G2

Pros
  • The most-cited strength is ease of use once a program is set up: reviewers running feedback across several customer touchpoints describe day-to-day operation as straightforward.(18 reviews)
  • Reviewers repeatedly single out the analytics and reporting depth, saying the built-in dashboards turn raw survey responses into findings they can hand to executives without extra tooling.(14 reviews)
  • Many reviewers credit Qualtrics with insights that changed decisions, citing retention and satisfaction programs where the data pointed to a specific fix rather than a general score.(13 reviews)
  • The feedback management workflow earns praise: collecting responses, routing them to owners, and tracking follow-up actions happens inside one system instead of spreadsheets.(9 reviews)
  • Reviewers value the segmentation and driver analysis, which lets teams break results down by customer group and identify what actually moves satisfaction scores.(9 reviews)
Cons
  • Several reviewers call the platform overpowered for basic survey needs: teams that only want simple questionnaires find themselves navigating an enterprise product built for much more.(7 reviews)
  • Text iQ's accuracy in non-English languages draws specific criticism, with reviewers saying text analytics need manual setup work before results are trustworthy outside English.(7 reviews)
  • Some reviewers hit customization limits, finding that certain survey behaviors and report layouts cannot be tailored as far as their internal stakeholders expect.(7 reviews)
  • Newcomers describe a steep learning curve: the interface exposes so many options that first-time users struggle before training, a direct counterpoint to the ease experienced admins report.(7 reviews)
  • Price is the recurring blocker for smaller teams, with reviewers saying the cost only makes sense once several departments share the platform.(6 reviews)

Expert Analysis: Qualtrics Growth Trends & Key Signals for Sales Teams in 2026

Mehmet Suleyman
Mehmet SuleymanCEO & Co-founder, TechnologyChecker

Qualtrics is one of the rare products where the customer list is more persuasive than the pitch deck. Our crawl of 29.9M active business domains verifies 8,306 organizations running Qualtrics feedback code on their public websites as of August 22, 2026, and the names on that list are the point: Bank of America, Starbucks, UPS, Boeing, Kaiser Permanente, Morgan Stanley, the U.S. Department of State, and the National Institutes of Health all load the intercept script somewhere we can see it. The vendor itself claims nearly 20,000 customer organizations and 91 of the Fortune 100. Both numbers can be true at once. Ours counts only web deployments we can verify down to the tenant identifier in the code, while theirs includes every email survey program, research panel, and academic license that never touches a public page.

That verification detail is worth dwelling on, because survey tools are among the easiest categories to miscount.

"Every Qualtrics deployment we count carries the customer's own tenant fingerprint in the code it loads. If we cannot tie a domain to a real tenant, it does not go in the number. A smaller verified count beats a bigger guess in every conversation that matters." - Mehmet Suleyman, CEO & Co-founder at TechnologyChecker.io

The firmographics describe an unusual base. Deployments split into a barbell: 29.8% of enriched organizations have ten or fewer people, mostly research and consulting shops, while 23.6% have more than 1,000 employees, an enterprise share we rarely measure in any SaaS category. One in four verified customers was founded before 1960. BMO dates to 1817, U.S. Bank to 1863, Aetna to 1853, and Desjardins to 1900. Insurance and financial services are the top two verticals, with hospitality, health care, and retail behind them. This is a product bought by institutions that treat customer experience as a reported metric, and those buyers renew on multi-year cycles.

Category rank undersells that position. Qualtrics sits 6th in Surveys & Feedback at 4.14% of detected domains, behind mass-market form builders like Formidable Forms and Typeform that install across tens of thousands of small sites. The enterprise contest is with Medallia, and the more interesting evidence is where the code sits: HP serves Qualtrics on support.hp.com, Morgan Stanley on its advisor portal, U.S. Bank inside online banking, and Boeing on investor relations. Companies do not put third-party scripts on authenticated banking journeys casually. That placement pattern, deep in support and transaction flows, is what separates an experience management install from a popup survey.

The surrounding stack confirms the buyer profile. A third of verified Qualtrics domains also run OneTrust, and one in five runs Adobe Analytics, a tool that almost never appears outside serious enterprise digital teams. Marketing automation skews to Marketo, Salesforce Account Engagement, and Oracle Eloqua rather than the SMB tools that dominate most of our category tables. Wider market context is in our MarTech statistics report. For sellers, the stack tells you the procurement reality: these accounts have privacy review, security review, and an incumbent analytics vendor, so the sales cycle is long but the contracts are too.

Ownership history matters for anyone forecasting the account. Qualtrics was founded in 2002 in Provo, Utah, bootstrapped for a decade, sold to SAP for $8 billion in 2018 days before its planned IPO, listed on Nasdaq in 2021, and went private again in 2023 when Silver Lake closed a $12.5 billion buyout. The academic roots still show: the vendor claims 99 of the top 100 business schools, though university survey programs mostly run on hosted qualtrics.com links rather than embedded website code, which is why education barely registers in our web census while dominating the product's history.

The rivalry with Medallia deserves its own paragraph, because the two companies now mirror each other structurally as well as commercially. Both sell experience management to the same regulated enterprises, both are private equity owned after public stints, Medallia via Thoma Bravo in 2021 and Qualtrics via Silver Lake in 2023, and both anchor pricing in multi-year platform agreements rather than seat counts. Where they differ is center of gravity. Medallia grew up in operational customer experience, wiring frontline feedback into contact centers and field teams, while Qualtrics grew out of research, then added the operational layer. In practice, shortlists in insurance and banking carry both names, and the deciding factors we hear reflected in the deployment data are integration fit with the analytics stack already on the page and the breadth of programs one contract can cover, from customer scores to employee surveys to product research.

Sales Signals

  • Support and portal placements: deployments on support, careers, and account subdomains mark organizations funding CX beyond marketing, the natural entry for employee experience and integration services.
  • OneTrust co-presence (33%): a privacy-mature buyer with formal vendor review; bring compliance answers to the first call, not the last.
  • Adobe Analytics overlap (20.7%): a budgeted digital analytics team that will evaluate integrations, not price.
  • GetFeedback wind-down: we verified domains moving off GetFeedback in the last 90 days, an active replacement window for every feedback vendor.
  • Pre-1960 institutions: a quarter of the base. Expect procurement cycles measured in quarters, and displacement only at contract renewal.
  • US concentration (56%): territory plans should weight US financial services and insurance first, then UK and Australia.
"When a bank runs a feedback vendor inside online banking, that vendor has passed every review the bank has. Prospect lists built from placements like these carry the qualification work inside the data." - Mehmet Suleyman, CEO & Co-founder at TechnologyChecker.io

The honest read: Qualtrics' verified web footprint is smaller than its marketing suggests, exactly as you would expect for a platform whose surveys mostly travel by email and panel. What the web census shows instead is quality. The organizations that do embed Qualtrics on their public properties are large, old, regulated, and American, and they put the code in places that signal real operational commitment. For anyone selling into experience management accounts, this list is less a market map than a pre-qualified pipeline.

Frequently Asked Questions

Who uses Qualtrics?

Qualtrics is used by 8,306 companies worldwide, including Bank of America, Mahindra & Mahindra, Starbucks, based on our analysis of 29.6M crawled domains at TechnologyChecker.io. It's particularly popular in the Insurance industry (6.67% of customers).

How many customers does Qualtrics have?

Qualtrics has 8,306 active customers detected through our full-sweep crawl of 29.9M live business domains. We enriched 3,581 of these with LinkedIn company data on TechnologyChecker.io to generate detailed insights.

What is Qualtrics's market share?

Qualtrics holds 4.14% of the Surveys & Feedback market, ranking #6 in the category — based on our analysis of 29.6M domains and 40K+ technologies at TechnologyChecker.io.

What are the best alternatives to Qualtrics?

The top alternatives to Qualtrics include Formidable Forms (46.74% market share), Medallia (8.85% market share), Feedback Company (6.87% market share), Tally (5.88% market share) — based on our market share data across 29.6M crawled domains.

Which countries use Qualtrics the most?

United States leads with 1,996 Qualtrics customers, followed by United Kingdom (204), Australia (155), Canada (143), Germany (110), based on our enriched company data at TechnologyChecker.io.

What size companies use Qualtrics?

The most common company size is 1-10 employees, representing 29.8% of Qualtrics customers, based on our analysis of 3,581 enriched companies. This is followed by 11-50 employees (16.4%) and 51-200 employees (14.7%).

How old are companies that use Qualtrics?

The majority of Qualtrics customers were founded in the Pre-1960 (25.08%), followed by the 2010s (19.84%), based on our analysis of 3,581 enriched companies. This suggests Qualtrics is most popular among established companies.

What is the ideal customer profile for Qualtrics?

The ideal Qualtrics customer is: Company Size: 1,001+ employees, Location: US, UK, or Australia, City: New York, London, Toronto, Founded: Before 1990, Industry: Insurance, finance, hospitality — based on our analysis of 3,581 enriched companies at TechnologyChecker.io.

What exactly does Qualtrics do?

Qualtrics is an experience management platform. Teams use it to build surveys, intercept website visitors for feedback, measure customer and employee satisfaction, and run product and brand research. The website deployments we detect are its intercept and feedback modules, the code that pops a survey or feedback tab on a live page, tied to each customer's own Qualtrics tenant.

How many companies use Qualtrics?

We verify 8,306 companies running Qualtrics code on their public websites as of August 2026, with 3,581 of them enriched with LinkedIn firmographics. Qualtrics itself reports nearly 20,000 customer organizations. The gap is expected: email surveys, research panels, and academic licenses never place code on a public website, so a web census sees only part of the customer base.

Why is this count lower than Qualtrics' own customer number?

Because we only count what we can verify on the web. Each deployment we record carries a customer-specific tenant identifier inside the intercept script, and domains that fail that verification are excluded. Qualtrics' own figure includes email survey programs, panels, and university accounts that never touch a public page. Read our count as the floor of verified website deployments.

Who is Qualtrics' biggest competitor?

Medallia is the closest enterprise rival, selling experience management into the same large, regulated organizations. At the lighter end, Typeform, Tally, and SurveyMonkey compete for self-serve survey work, though SurveyMonkey shows almost no website footprint (284 domains) because its surveys travel by link and email. In our category table Qualtrics ranks 6th by raw domain count, behind mass-install form builders.

Does Bank of America use Qualtrics?

Yes. Our crawl detects Qualtrics intercept code on healthaccounts.bankofamerica.com, a live Bank of America property. It is one of several major banks in the verified base, alongside U.S. Bank, which serves Qualtrics inside its online banking journey, plus BMO, PNC, Truist, Desjardins, Rabobank, and ANZ. Banking and financial services together form the largest block of verified Qualtrics customers.

Does Starbucks use Qualtrics?

Yes. We detect Qualtrics code on athome.starbucks.com, the brand's consumer products site. Starbucks sits in a wider hospitality and retail cluster in the verified base: Accor runs Qualtrics across its group portal, Circle K, AutoZone, and Abercrombie & Fitch appear on the retail side, and hospitality overall is the third largest vertical with 162 verified deployments.

Do government agencies use Qualtrics?

Yes, and at senior levels. The U.S. Department of State and the National Institutes of Health both run Qualtrics code on their main domains, the UK Civil Service careers site uses it for candidate feedback, and the State of Iowa runs its own tenant. Government administration accounts for 79 verified deployments, a strong showing for a paid feedback platform in the public sector.

What industries use Qualtrics the most?

Insurance leads with 210 verified deployments, followed by financial services (206), hospitality (162), hospitals and health care (152), and retail (129). Motor vehicle manufacturing, government, banking, and utilities also rank highly. The pattern is consistent: industries where customer experience is a board-level metric and where compliance requirements filter out lighter survey tools.

Is Qualtrics for enterprises or small businesses?

Both ends, with little middle. 23.6% of verified customers employ more than 1,000 people, an unusually high enterprise share, while 29.8% are teams of ten or fewer, mostly research and consulting shops. A quarter of the base was founded before 1960. Qualtrics sells a self-serve entry point and a heavy direct sales motion, and the deployment data mirrors that split.

Who owns Qualtrics now?

Silver Lake, the private equity firm, took Qualtrics private in 2023 in a $12.5 billion buyout alongside CPP Investments. Before that the company had an eventful decade: founded in Provo, Utah in 2002, acquired by SAP for $8 billion in 2018 just before a planned IPO, then listed on Nasdaq in 2021 before going private again.

How do we detect Qualtrics deployments?

Our crawler renders each domain in a real browser and records the Qualtrics intercept code a page loads, including the customer-specific tenant identifier in the script URL. We verify deployments against that tenant fingerprint and exclude domains we cannot tie to a real customer tenant, then enrich each verified domain with LinkedIn firmographics. The result is a census of confirmed website deployments, refreshed monthly.

What technologies do Qualtrics customers also use?

Consent management is near-universal: 33% of verified Qualtrics domains run OneTrust and another 5.9% run TrustArc. Adobe Analytics appears on 20.7%, far above its normal rate, and marketing automation tilts to Marketo, Salesforce Account Engagement, and Oracle Eloqua alongside HubSpot. The stack reads enterprise throughout, which matches the customer list and the size distribution.

Are companies switching from GetFeedback to Qualtrics?

Yes, in small verified numbers. Over the last 90 days we observed 10 domains drop GetFeedback and run Qualtrics, part of the wind-down of that product by its owner. Traffic also flows the other way as teams rehome programs during the sunset. Our migration counts are domains observed in current crawl windows, so they are deliberately small and recent.

Qualtrics Overview
Customers
8,306
Companies Analyzed
3,581
Market Share
4.14%
Category Rank
#6
Top Country
United States
Top Industry
Insurance
Qualtrics Customer ICP

Based on 3,581 company data

Company Size
1,001+ employees
Location
US, UK, or Australia
City
New York, London, Toronto
Founded
Before 1990
Industry
Insurance, finance, hospitality
About Our Data

These insights include all TechnologCchecker.io detections of Qualtrics (free & paid plans).

Total Detections2.08B
Detection History+20 Years
Domains Crawled29.6M
Technologies44K+
Company Match Rate31.6%