Companies Using Chatbase

I read support tools through their migrations: who replaces what, and why. Chatbase is a useful case because it is young. Our records first show it in March 2023, before the window our chart covers, and in our October 2026 crawl it is live on 11,723 domains, with 7,499 matched to a company. A domain counts when a page sets Chatbase's anonymous visitor cookie, creates its configuration or embed objects, or carries inline script pointing at www.chatbase.co. When we checked the 50 named sites on 10 October, every one loaded it.

Growth, and how much of it is ours

The chart reads 9,231 domains in June 2026, 10,704 in July, 11,164 in August, 11,667 in September and 11,723 in October. The June to July step of 1,473 reflects changes on our side, both the domains we cover and the signals we detect Chatbase with, rather than a surge of installs, and the set of domains we crawl turns over every month as dead sites drop out and new ones are added. From July the line climbs more slowly, by 1,019 domains in three months and only 56 in the last one.

The other number matters as much. 2,354 domains removed Chatbase between 16 March 2026, when we started tracking removals, and October. That is about one removal for every five domains live today. ManyChat, for comparison, has 918 removals against 5,646 live domains, about one in six.

"AI agents are cheap to try and easy to switch off. Chatbase's removal count is what a free plan and a pasted script produce, and it tells you little about the agents that stay." - Sophie Clarke, Product Marketing Manager at TechnologyChecker.io

Sales signal: date your list. A domain that added Chatbase in the last 90 days may still be evaluating it. One that has kept it since June has made a decision, and it is a better target for anything that sits beside the agent, such as a helpdesk or analytics.

A European, younger buyer

The country table is the clearest difference from ManyChat. The United States leads with 1,808 matched companies, but Germany has 597, the United Kingdom 499 and France 321, and the ten European countries in the top 15 add up to 2,666. On ManyChat's profile Germany has 33 companies to 1,025 American ones. The age data points the same way: 20.87% of Chatbase companies with a known founding year date from the 2020s, against 11.83% for ManyChat.

Sales signal: expect GDPR and data-residency questions early with these buyers. A German or French Chatbase site is a natural prospect for consent, privacy and EU-hosted AI products, and for agencies that build agents in local languages.

Small companies, and big ones on one site

53.81% of the companies we could size have 1 to 10 employees and 28.1% have 11 to 50. The tail is longer than ManyChat's: 18.09% have more than 50 staff and 92 have more than 1,000. Large organisations often put Chatbase on one property rather than the homepage. In our list of 50, 20 run it on a subdomain: the University of Delaware on its library, Atari and Domestika on their help centres, Intellias on its careers site, the American College of Physicians on its annual-meeting site and Malaysia's statistics department on its agricultural data portal. Dolby, Chuck E. Cheese, Evotec and Recipharm run it on their main sites, and GovernmentJobs serves Chatbase's script from its own chat.governmentjobs.com address.

Chatbase's customer stories include the Department of Statistics Malaysia, which is in our detection list too, along with a tax authority, a newspaper and a marketing festival. The vendor's case studies and our crawl agree that the public sector and the mid-market are a real part of this base.

Sales signal: at a large Chatbase account, the buyer is whoever owns that one site: the library, the support team, the recruiting team. Find the subdomain first, then its owner.

Where Chatbase wins and loses sites

Since March, 87 domains dropped a chat widget and added Chatbase: Tawk.to 24, HubSpot Chat 22, LiveChat 18, Tidio 11, Intercom 9, and one each from Landbot, Voiceflow and Botpress. 50 went the other way, led by HubSpot Chat (14) and Tawk.to (12). That 87 to 50 balance reads like human live chat giving way to an AI agent, but the windows soften it. In the last 30 days it is 20 in and 17 out. The AI-agent rivals barely appear, with 3 domains in and 5 out across Voiceflow, Botpress and Landbot. Set against 2,354 removals, 50 switches to named tools is small, so most sites that drop Chatbase don't move to one of these.

"The live-chat vendors are where Chatbase finds its customers: Tawk.to, HubSpot Chat and LiveChat sites make up 64 of the 87 switches in. When sites leave, they rarely move to another AI agent." - Sophie Clarke, Product Marketing Manager at TechnologyChecker.io

Sales signal: for live-chat vendors, a Chatbase install on a former Tawk.to or LiveChat site is a lost seat that may come back if the owner wants a human handover. For Chatbase's AI rivals, the 2,354 removals are a list of businesses that tried an AI agent and stopped, and they will want to know why the next one is different.

The stack around the agent

These figures are of the 11,826 clean live domains we read for stack data. Google Analytics runs on 69.85% and WordPress on 48.42%, with Elementor on 22.59% and Webflow on 4.25%. WooCommerce (10.77%) is ahead of Shopify (5.93%). Calendly, on 2.83%, is the most common booking tool, and Chatbase lists it among its integrations. The Facebook Pixel fires on 28.59%, well below ManyChat's 72.11%, which fits a support purchase more than an advertising one.

Sales signal: Chatbase sites are mostly WordPress sites that measure their traffic, and an agent is only as good as the pages it reads. Knowledge-base and documentation tools have an easy opening.

What it costs

Chatbase's pricing page, checked 10 October 2026, lists a Free plan with 50 message credits a month, then Hobby at $40 a month (700 credits), Standard at $150 (4,000) and Pro at $500 (15,000), with 20% off yearly plans. Each plan includes one agent, extra agents cost $25 a month each, and free agents are deleted after 14 days of inactivity.

Sales signal: pricing by message credits means a busy site's bill grows with its traffic. Sites moving up from Hobby are the ones comparing Chatbase with seat-priced help desks.

Key takeaways

1. 11,723 live domains, 23rd in Live Chat & Messaging, behind several rows that aren't chat widgets.

2. 2,354 removals since 16 March 2026, about one for every five live domains.

3. A European tilt: 2,666 companies in ten European countries against 1,808 in the United States.

4. 18.09% of the companies we could size have more than 50 staff, and 20 of our 50 named sites run Chatbase on a subdomain.

5. More switches in from live chat (87) than out (50) since March, but nearly even over the last 30 days.

How to use this list

Filter by country and company size, then look at what each site replaced. The full list of 11,723 Chatbase domains, with company, size and stack data, is on TechnologyChecker.io.