Companies Using Drift

I'm Sophie Clarke, Product Marketing Manager at TechnologyChecker.io. Most of my work is migration analysis: which teams are leaving a platform, what they replace it with, and how much notice the data gives you. Drift is the clearest migration story in our index right now. This analysis covers 7,899 active Drift domains from our August 2026 crawl, 5,811 of which matched to a company record.

Read the number before you build a list from it

On most technology pages, detected and in use mean the same thing. On this one they do not, and anyone planning to prospect into this list needs the difference spelled out. We record Drift on a domain when we find its embed snippet, the JavaScript objects that snippet defines, or the DNS verification record customers add during onboarding. Those are three separate kinds of evidence, and on Drift they currently disagree with each other far more than they do on a healthy product.

We audited 44 randomly selected detected domains in a real browser. Where our crawl had recorded Drift's library being fetched over the network, 19 of 22 served a working widget. Where it had not, only 3 of 22 did. The remaining sites still carry Drift's snippet in their markup, but the object it creates has no loader attached, so the chat window cannot open however long a visitor waits, scrolls or clicks. The snippet is there. The product is not running.

"A tag is a claim, not a receipt. On a product still being sold the two line up closely enough that nobody has to think about it. On a product being retired, the gap between them is the whole story." - Sophie Clarke, Product Marketing Manager at TechnologyChecker.io

Sales Signal: Filter for live installs before you use this list. A domain with a dormant snippet is a company that already left Drift without recording the decision anywhere. That is a very different conversation from an account still running it.

The vendor has already moved on

Salesloft acquired Drift in 2024 and folded it into its revenue platform. Its Drift product page now opens by telling visitors it has transitioned from Drift to 1mind. There is no published hard end-of-life date and the product still runs for existing customers, but the direction is not ambiguous, and it should shape how you read every other number here. Nobody is running a competitive evaluation in 2026 that Drift wins.

One consequence for our own data is worth stating plainly. 1mind has no detection pattern in our index yet, so we cannot measure how many Drift customers took the vendor's recommended path. Absence of a signal is not evidence of absence. We are blind to that specific corridor, and saying so is better than letting a reader assume the migration is not happening.

Where teams actually go

Across the last 90 days we watched 49 domains drop Drift and appear running Qualified, the closest like-for-like competitor. OpenAI-powered chat took 35 and HubSpot Chat took 34. Those three account for most of the movement we can see.

Two cautions on reading that table. Salesloft appears on both sides of it, and those rows are not competitive switching at all: Salesloft owns Drift, so a domain dropping one tag while keeping the other is consolidating onto a single vendor. Separately, Drift and Qualified run together on 141 domains, so a single-direction count partly measures a co-deployment ending rather than a decision to switch. The net across genuine competitors is the number that matters, and it runs against Drift on nearly every corridor.

Sales Signal: The 30-day columns are the ones to work. Eighteen domains left Drift for Qualified in the last month alone, which means an evaluation is running right now at each of them.

The enterprise core is real, and smaller than the headline

Restrict the list to domains where we see Drift's library actually load and the names that remain are substantial: Hewlett Packard Enterprise, S&P Global, Rockwell Automation, Red Hat, Paychex, Corpay, Blue Yonder, AVEVA, Pure Storage, JCB, FICO, Confluent, Jamf and Quadient. The deployment pattern is consistent and tells you what the product was for: Drift sits on go.jcb.com, connect.aveva.com, cloud.redhat.com, university.hyland.com and locations.jeld-wen.com, campaign and portal subdomains rather than homepages.

Sales Signal: These accounts have a migration budget and a deadline they did not choose. Only 4.23% of enriched Drift companies have more than 1,000 staff, so this tier is small enough to work by hand and valuable enough to justify it.

Why Construction ranks second

Construction is the second largest industry on this page at 9.23%, which would be a strange result for a business-to-business conversational marketing tool. It is not a result. 403 of those 481 domains sit in the dormant-snippet group, and reading the domain names explains it in seconds: they are flooring and carpet dealers on a shared agency template carrying a Drift snippet that never loads. One agency decision years ago is being counted as several hundred current installs. Retail behaves the same way, with 269 of its 316 domains in the same group. Screen both out before you filter this page by industry.

What runs alongside Drift

Google Analytics (82.92%) and Google Tag Manager (82.46%) are near-universal and tell you nothing. The useful signal sits underneath: HubSpot on 11.69% of Drift domains, Salesforce on 5.31%, Marketo on 4.34%, Salesforce Marketing Cloud Account Engagement on 4.28% and 6sense on 3.4%. That is a revenue stack, not a support desk. Drift was bought to sit between a marketing automation platform and a CRM, which is precisely why replacing it is a project rather than a swap, and why these accounts move slowly.

Sales Signal: The 11.69% of Drift domains running HubSpot are the easiest replacements to predict, because HubSpot Chat is already bundled with what they own. Reach those accounts before the default wins by inertia.

The 2025 security incident

Between 8 and 18 August 2025, an intrusion set tracked by Google Threat Intelligence Group as UNC6395 used stolen OAuth tokens from Drift's Salesforce integration to query and export data from more than 700 organisations. Salesloft and Salesforce revoked all Drift OAuth tokens on 20 August 2025. The exposure was limited to data held in connected Salesforce instances, principally support cases, contacts and account records, rather than to the chat widget running on any website.

It belongs on this page for one practical reason. If you are working an account that still runs Drift, the integration surface is the part worth asking about, and it opens a more useful conversation than the chat widget does.

"The install base of a retired product is a queue. Every company on it has a decision to make, and most of them have not made it yet." - Sophie Clarke, Product Marketing Manager at TechnologyChecker.io

Key takeaways

Drift is detected on 7,899 domains, but a large share of those carry a dormant snippet or an old verification record rather than a running widget. 862 domains have dropped Drift since we began tracking it in March 2026. The vendor points its own customers at a different product. The enterprise core, concentrated in software, IT services and manufacturing, is the part of this list with both budget and urgency.

Sales applications

Treat this page as a migration list rather than a customer list. Prioritise live installs on campaign subdomains at companies above 200 staff, because those teams own a running programme they now have to rebuild. Use the Qualified, HubSpot Chat and OpenAI corridors to judge which replacement a given account is most likely to shortlist, then lead with the integration question rather than the widget. For a wider view of the category, the Live Chat & Messaging page ranks every tool we track.